Spectra Logic T-Series Spectra T200 User Manual page 288

Chapter 12 — Drive Troubleshooting
Code Cause and Solution
6 Tape drive or media error. The tape drive determined that an error occurred, but it cannot
isolate the error to faulty hardware or to the tape cartridge. Perform the following action:
For Problems with Writing Data:
If the problem occurred while the tape drive was writing data to the tape, and if you know the
volume serial number (located on the cartridge label) of the tape cartridge that was loaded in
the drive when the problem occurred, retry the operation with a different cartridge:
If the operation succeeds, the original cartridge was defective. Copy data from the defective
cartridge and discard it.
If the operation fails and another tape drive is available, insert the cartridge into the other
unit and retry the operation.
If the operation fails, discard the defective cartridge.
The error code clears when you remove the tape cartridge or place the tape drive in
maintenance mode.
For Problems with Reading Data:
If the problem occurred while the tape drive was reading data from the tape, and if you know
the volume serial number of the tape cartridge, perform one of the following procedures:
If another tape drive is available, insert the cartridge into the other unit and retry the
operation:
If the operation fails, discard the defective cartridge.
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
7 A high probability of media error; an error occurred because of a faulty tape cartridge. Try
another tape cartridge. If the problem occurs with multiple tape cartridges, run the tape
cartridge in a different tape drive. If the operation in the other unit fails and
replace the media.
Note: The error code clears when you power-off the tape drive or place it in maintenance
mode.
8 Primary port interface error; a failure occurred in the tape drive hardware or in the primary
port interface. The error code clears 10 seconds after the drive detected the error or when you
place the drive in maintenance mode.
9 Tape drive, library interface, or RS-422 error; a failure occurred in the drive hardware, the
library interface, or the RS-422 connection. Replace the drive. The error code clears 10 seconds
after the drive detected the error or when you place the drive in maintenance mode.
c, b, No error or message assigned. There may be a problem with the single-character display
h, n, (SCD). Turn the power off, then on and determine whether all segments on the SCD are lit. If
or u so, you may have a down-level version of your 3580 Tape Drive's firmware or this book. Refer
to the latest version of the firmware.
A
Tape drive hardware problem. The tape drive determined that a problem occurred that
degraded the operation of the tape drive, but it did not restrict continued use. If the problem
persists, replace the tape drive. The drive is usable, though the single-character display (SCD)
continues to indicate an error and the status light flashes amber. The error code may clear
when you cycle power to the tape drive or place it in maintenance mode.
B No error or message is assigned. See Error Code 8 in this table.
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User Guide
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or displays,
91090000