Troubleshooting Blockages - Spectra Logic T-Series Spectra T200 User Manual

Chapter 11 — Library Troubleshooting
3. Log into the library with superuser or administrator privileges.
4. Select Maintenance > Tools > Utilities. The Utilities screen displays.
5. Select Show Advanced. The Advanced Utilities Confirmation screen
6. Select Next. The Utilities screen refreshes to show the advanced Utilities
7. Scroll down and select Restore MLM Database from USB. The screen
8. Use the drop-down list to select the file name of the backup you want to
9. Select Run Utility.
10. After a brief delay, the Utility Results screen displays, showing that the
T
ROUBLESHOOTING
If the library halts and a system message indicates that the robotics are
blocked, use the follow steps to troubleshoot the problem.
1. Re-issue the move that failed. If the move fails again, contact
Do not power-down the library or remove the front panel before capturing all
Caution
available traces (see
library or the component may be lost when you perform a reset, making diagnosing
problems difficult.
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User Guide
displays.
screen.
refreshes to show the details for the utility.
Figure 169 The Restore MLM Database from USB
utility.
use for the restore.
database was restored.
B
LOCKAGES
SpectraGuard Technical Support for advice (see
Logic on page 5). If you are instructed to remove the blockage, continue
with this procedure.
Capturing Traces on page
Contacting Spectra
250). Trace data generated by the
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