Spectra Logic T-Series Spectra T200 User Manual page 239
T-series mid-range libraries
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Also See for T-Series Spectra T200:
- User manual (110 pages) ,
- Release note (50 pages) ,
- Supplementary manual (50 pages)
Table of Contents
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Library Troubleshooting
This chapter describes troubleshooting procedures and suggestions for
resolving problems you might encounter when operating the library and
its drives. Try these troubleshooting procedures as appropriate before you
open a support ticket using AutoSupport or otherwise contact
SpectraGuard Technical Support.
Note:
For additional suggestions or for troubleshooting problems that
are not covered in this guide, search Spectra Logic's online
Technical Support Knowledge Base located at
www.spectralogic.com/knowledgebase.
Note:
If an error code displays on the library's touch screen, look up its
definition using Spectra Logic's interactive Sense Code Lookup
at www.spectralogic.com/support/sensecodelookup.
The library troubleshooting procedures in this chapter are divided into the
following categories:
Checking Messages on page 240
BlueScale Hardware Health Monitoring on page 241
Checking the Library Firmware Versions on page 247
Checking Component Firmware Versions on page 248
Calibrating the Touch Screen on page 249
Capturing Traces on page 250
Resetting Components on page 251
Restoring the Library Configuration on page 253
Troubleshooting Blockages on page 258
Configuring Emulation on page 271
Chapter 11
239
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Table of Contents
Troubleshooting
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