Spectra Logic T-Series Spectra T200 User Manual page 243

9. If you do not need to make any changes to the contact person's
10. Select Next. The Confirm and Submit Ticket screen displays.
11. Verify that all information is correct.
12. Select Submit to send the Hardware Health Monitor ticket to the selected
December 2008
information for this support ticket, skip to
If you need to temporarily change the contact person's information for
this ticket, select Profile Data. The Profile Summary screen displays (see
Figure 149 on page 234). Make any necessary changes in the Profile
Summary screen. Select Use Settings to save your changes and return to
the Select Ticket Type screen.
Figure 157 The Confirm and Submit HHM Ticket screen.
To save the ticket information to a USB key instead of emailing it from
the library, check the box at the top of the screen (shown in
Note: The USB option is only available if you plugged a USB key in to
the LCM's USB port before you selected Send AutoSupport Ticket.
If all of the information is correct, proceed to
If something needs to be changed, select Previous to return to the
Select Ticket Type screen and make any necessary changes.
recipient. Select Cancel to return to the AutoSupport Profiles screen.
A progress screen indicates that the ticket request (with log
information) is being sent. When completed, the AutoSupport Profiles
screen displays.
BlueScale Hardware Health Monitoring
Step 10.
Step 12.
T200, T380, and T680 Libraries
Figure 157).
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