Step 36. Start The Configuration Tool - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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Installing the Multimedia/Outbound server
Step 36. Start the configuration tool
After you log on to the Multimedia Administrator application, you can
immediately begin to configure the contact types.
1
If the Getting Started window does not appear immediately after you log on
to the Administrator application, on the Utilities menu of the Multimedia
Administrator, click Getting Started.
Result: The Getting Started window appears.
Tip: Once you begin these steps, you cannot stop or go back to a previous
step. You can, however, modify settings later.
Tip: The line below the title of the Getting Started window shows your
current license. The procedures in this chapter assume that you have user
licenses for contacts of type outbound (OB_), e-mail
communications (WC_). Your licensing can be different.
206
(EM_),
and Web
Contact Center Multimedia/Outbound
Standard 7.16
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