Packing The Srx1400 Services Gateway For Shipment - Juniper SRX1400 Hardware Manual

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Packing the SRX1400 Services Gateway for Shipment

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Documentation
Copyright © 2011, Juniper Networks, Inc.
Appendix D: Contacting Customer Support and Returning the SRX1400 Services Gateway Hardware
Return Procedure for the SRX1400 Services Gateway on page 199
Information You Might Need to Supply to JTAC on page 205
Contacting Customer Support on page 206
Packing the SRX1400 Services Gateway for Shipment on page 207
Packing SRX1400 Services Gateway Components for Shipment on page 208
To pack the services gateway for shipment:
Retrieve the shipping carton and packing materials in which the services gateway was
1.
originally shipped. If you do not have these materials, contact your Juniper Networks
representative about approved packaging materials.
Attach an ESD grounding strap to your bare wrist and connect the strap to the ESD
2.
point on the chassis or to an outside ESD point if the services gateway is disconnected
from earth ground.
On the console or other management device connected to the services gateway, enter
3.
CLI operational mode and issue the following command to shut down the services
gateway software:
user@host> request system halt
Wait until a message appears on the console confirming that the operating system
has halted.
Shut down power to the services gateway by pressing the Power button on the front
4.
of the services gateway.
Disconnect power from the services gateway.
5.
Remove the cables that connect to all external devices.
6.
If the services gateway is installed in a rack, have one person support the weight of
7.
the services gateway while another person unscrews and removes the mounting
screws.
Place the services gateway in the shipping carton.
8.
Cover the services gateway with an ESD bag, and place the packing foam on top of
9.
and around the services gateway.
Replace the accessory box on top of the packing foam.
10.
Securely tape the box closed.
11.
Write the Return Materials Authorization (RMA) number on the exterior of the box to
12.
ensure proper tracking.
Return Procedure for the SRX1400 Services Gateway on page 199
Information You Might Need to Supply to JTAC on page 205
Contacting Customer Support on page 206
207