Users-Icdg Management-Acd Export History - Panasonic kx-ns500 Pc Programming Manual

8.4.4 Users—ICDG Management—ACD Export History
8.4.4 Users—ICDG Management—ACD Export History
The export history for ACD Report data can be checked on this screen. The following items are recorded for
each export:
•
Date/Time
•
Description
•
Parameters
•
Report Profile
•
Completion Status
This screen can be accessed only in On-line mode.
Note
•
Installer and User (Administrator) level accounts can select a supervisor from the Select Supervisor
drop-down list in 8.4.2 Users—ICDG Management—ACD Report.
•
The date/time display can be switched between 12 hour and 24 hour in 10.9 PBX
Configuration—[2-9] System—System Options—Option 1—
To back up the export history of ACD Report data
1.
Click Backup.
2.
Click OK.
3.
Specify the folder and file name to export the history file to and click Save.
The export history of ACD Report data on the current screen is saved as a text file.
When you export the ACD report manually, a hyphen will be displayed for the report profile in the ACD
Report data export history.
To delete the records for exporting exports of ACD Report data
1.
Click Clear.
2.
Click OK.
The records for the export history of ACD Report data on the current screen are deleted.
182 PC Programming Manual
PT LCD—Time Display.