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Panasonic KX-NS500 Pc Programming Manual

Hybrid ip-pbx.
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PC Programming Manual
Hybrid IP-PBX
KX-NS500
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS500: PFMPR Software File Version 001.00000 or later

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Table of Contents

   Related Manuals for Panasonic KX-NS500

   Summary of Contents for Panasonic KX-NS500

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product. KX-NS500: PFMPR Software File Version 001.00000 or later...
  • Page 2 Introduction About this Programming Manual The PC Programming Manual is designed to serve as a system programming reference for the Panasonic IP-PBX. It explains how to programme this PBX using Web Maintenance Console. The PC Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3 • Some optional hardware, software, and features are not available in some countries/areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications, including text displayed by the software, are subject to change without notice.
  • Page 4: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................13 Introduction ........................14 1.1.1 For Your Safety ......................14 1.1.2 Introduction ........................16 1.1.3 Entering Characters .......................17 PC Programming ......................21 1.2.1 Starting Web Maintenance Console ................21 1.2.2 PC Programming Using Off-line Mode ................25 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ..........30 2 Introduction of Web Maintenance Console .........31 Introduction ........................32...
  • Page 5 Table of Contents Tool—Export ........................86 Tool—Screen Customise ....................87 Tool—UM Data Backup ....................88 6.8.1 Tool—UM Data Backup—Manual Backup ..............89 6.8.2 Tool—UM Data Backup—Scheduled Backup ..............90 Tool—UM Data Restore ....................91 6.10 Tool—UM Backup History ....................93 6.11 Tool—DXDP All OUS .......................94 6.12 Tool—Contact information .....................95 6.13 Tool—UT Option Setting ....................96 6.14...
  • Page 6 Table of Contents 7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........135 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ........136 7.10.4 Utility—Automatic Two-way Recording—Maintenance ..........139 7.11 Utility—UM - System Maintenance ................140 7.12 Utility—CS-Web Connection ..................141 8 Users .....................143 Users—User Profiles ....................144 8.1.1 Users—User Profiles—Advanced setting ..............146 Users—Add User ......................151 8.2.1 Users—Add User—Single User ...................151...
  • Page 7 Table of Contents 9.22 PBX Configuration—[1-1] Configuration—Slot—Extension—Port Property ...353 9.23 PBX Configuration—[1-1] Configuration—Slot—Card Property - LCO type ...358 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port ....366 9.25 PBX Configuration—[1-1] Configuration—Slot—Card Property - PRI type .....370 9.26 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port ....379 9.27 PBX Configuration—[1-1] Configuration—Slot—Card Property—E1 type ....390 9.28...
  • Page 8 Table of Contents 10.11.2 PBX Configuration—[2-11-2] System—Audio Gain—Card ..........551 11 PBX Configuration—[3] Group ............553 11.1 PBX Configuration—[3-1] Group—Trunk Group ............554 11.1.1 PBX Configuration—[3-1-1] Group—Trunk Group—TRG Settings ......554 11.1.2 PBX Configuration—[3-1-2] Group—Trunk Group—Local Access Priority ....562 11.1.3 PBX Configuration—[3-1-3] Group—Trunk Group—Caller ID Modification ....563 11.1.4 PBX Configuration—[3-1-4] Group—Trunk Group—Dialling Plan .......568 11.1.4.1...
  • Page 9 Table of Contents 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND .......662 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial ......663 12.1.4 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button ....664 12.1.4.1 PBX Configuration—[4-1-4] Extension—Wired Extension—Flexible Button—Flexible button data copy ......................674 12.1.5 PBX Configuration—[4-1-5] Extension—Wired Extension—PF Button ......675 12.1.6 PBX Configuration—[4-1-6] Extension—Wired Extension—NDSS Link Data - Send ..........................676...
  • Page 10 Table of Contents 16.3 PBX Configuration—[8-3] ARS—Routing Plan Time ..........791 16.3.1 PBX Configuration—[8-3] ARS—Routing Plan Time—Time Setting ......792 16.4 PBX Configuration—[8-4] ARS—Routing Plan Priority ..........793 16.5 PBX Configuration—[8-5] ARS—Carrier ..............794 16.6 PBX Configuration—[8-6] ARS—Leading Number Exception ........797 16.7 PBX Configuration—[8-7] ARS—Authorisation Code for TRG .........798 17 PBX Configuration—[9] Private Network ...........799 17.1 PBX Configuration—[9-1] Private Network—TIE Table ..........800...
  • Page 11 Table of Contents 24.2 UM Configuration—[5-2] System Parameters—Extension Group ......944 24.3 UM Configuration—[5-3] System Parameters—System Caller Name Announcement ......................946 24.4 UM Configuration—[5-4] System Parameters—Parameters ........948 25 UM Configuration—[6] H/W Settings ..........969 25.1 UM Configuration—[6] H/W Settings ................970 26 UM Configuration—[7] System Security ..........971 26.1 UM Configuration—[7] System Security ..............972 27 Network Service ...................977...
  • Page 12 Table of Contents PC Programming Manual...
  • Page 13: Overview

    Section 1 Overview This section provides an overview of programming the PBX. PC Programming Manual...
  • Page 14: Introduction

    1.1.1 For Your Safety 1.1 Introduction 1.1.1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.
  • Page 15 Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. CAUTION •...
  • Page 16: Introduction

    1.1.2 Introduction 1.1.2 Introduction These programming instructions are designed to serve as an overall system programming reference for the PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".
  • Page 17: Entering Characters

    1.1.3 Entering Characters 1.1.3 Entering Characters The characters on a white background below can be used when storing a name, message, password or other text entry data using a PC. The available characters vary according to the model of PBX. Note For NE models, the tables differ depending on the Area Code selected in Easy Setup.
  • Page 18 1.1.3 Entering Characters Table 2 (For NE model) PC Programming Manual...
  • Page 19 1.1.3 Entering Characters Table 3 (For RU/UC model) PC Programming Manual...
  • Page 20 1.1.3 Entering Characters Table 4 (For Greece) PC Programming Manual...
  • Page 21: Pc Programming

    1.2.1 Starting Web Maintenance Console 1.2 PC Programming 1.2.1 Starting Web Maintenance Console System programming, diagnosis and administration can be performed with a PC using Web Maintenance Console. Web Maintenance Console is accessed through a Web browser running on a networked PC. This section describes how to set up and access Web Maintenance Console.
  • Page 22 1.2.1 Starting Web Maintenance Console Recommended Specification 2048 MB Hard Disk 10 GB available space Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5 Message-Digest Algorithm). Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. Licence to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc.
  • Page 23 – http://kx-ns500. Note • If entering "http://kx-ns500.", be sure to include the period at the end as shown. • If it takes a long time to connect when 223.0.0.1 is entered, configure a static IP address to the LAN connected to the PC.
  • Page 24 1.2.1 Starting Web Maintenance Console For more details, refer to "5.2 PC Connection—Connection via RMT Card (KX-TDA0196)" or "5.2 PC Connection—Connection via PRI Card (KX-NS5290CE)" in the Installation Manual. Start the Off-line Web Maintenance launcher : Analogue Line connection: 1) Click the Connect-Online Mode button. 2) Select the Modem tab.
  • Page 25: Pc Programming Using Off-line Mode

    The following procedures outline how to install and use the Off-line Web Maintenance Console for Off-line mode programming. Installation Note • Be sure to install and use the latest version of "KX-NS500 Off-line WEB-Maintenance Console". • Before beginning the installation of Off-line Web Maintenance Console, the following software must be installed on the PC: –...
  • Page 26 Easy Setup Wizard. For details, see 2.1.4 Easy Setup Wizard. To convert a KX-TDA100/KX-TDA200’s or KX-TE’s system data file to KX-NS500 KX-TDA100/KX-TDA200 or KX-TE system data can be converted for use with the KX-NS500 by using the Database Converter. In the Programme Launcher, click Database Converter. The Database Converter screen will be displayed in your PC.
  • Page 27 When you use the following procedure to open a system file created using a previous version of the KX-NS500 software, a confirmation screen will be displayed asking whether you want to convert the system data to the latest software version. Click Yes to convert the data and proceed with Off-line programming.
  • Page 28 1.2.2 PC Programming Using Off-line Mode VoIP Test Tool Click the VoIP Test Tool button to launch the VoIP Test Tool. This tool is identical to the VoIP Test Tool included with the Unified PC Maintenance Console for KX-TDA/KX-TDE/KX-NCP PBXs. IP Terminal Utility Click the IP Terminal button to launch the IP Terminal setup utility.
  • Page 29 1.2.2 PC Programming Using Off-line Mode Uploading Programmed Settings to the PBX When programming in Off-line mode, clicking the icon will open a save dialogue box. Specify a location and file name for the system data file. This file can then be uploaded to the PBX in On-line mode using the "File Transfer PC to PBX"...
  • Page 30: Editing And Printing Terminal Labels In Off-line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode Follow the procedure below to print key label sheets for use with your system’s extensions and DSS consoles. In On-line mode, export PBX system data to your PC, and then open the exported data in Off-line mode. In On-line mode, use the File Transfer PBX to PC utility to save your system’s data and settings to your PC.
  • Page 31: Introduction Of Web Maintenance Console

    Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to programme the PBX. PC Programming Manual...
  • Page 32: Introduction

    2.1.1 Web Maintenance Console Accounts 2.1 Introduction 2.1.1 Web Maintenance Console Accounts User account levels Access to Web Maintenance Console requires a login name and password, which are assigned to accounts in the PBX. Also, access to Web Maintenance Console is controlled by different levels of authorisation. The Installer level is the highest authorisation level.
  • Page 33 2.1.1 Web Maintenance Console Accounts Level Login Name Password Installer INSTALLER 4-16 character password, using a-z, A-Z, and 0-9 (case sensitive). For an initialised PBX that has not yet been set up, the default Installer level password is "1234". You will be prompted to choose a new password for the Installer level account when the Easy Setup Wizard is run (see 2.1.4 Easy Setup Wizard).
  • Page 34: Access Levels

    2.1.2 Access Levels 2.1.2 Access Levels Access to menu options within Web Maintenance Console is restricted depending on the level of the account and the current programming mode (see Programming Modes in 1.1.2 Introduction). When a menu option is limited to certain access levels, this is noted in this manual in the initial description of that menu option, for example: "This option is only available at Installer level."...
  • Page 35 2.1.2 Access Levels Menu Option Off-line On-line ü ü Import®V-IPGW DN2IP Import®V-SIPGW Settings ü ü ü ü Import®V-SIPGW Provider ü ü ü ü Export®Feature - Speed Dial and Caller ID ü ü Export®Incoming Call - DDI/DID Table ü ü Export®ARS - Leading Digit ü...
  • Page 36 2.1.2 Access Levels Menu Option Off-line On-line File View ü File Delete ü Message File Transfer PC to PBX ü Message File Transfer PBX to PC ü Error Log ü ü Syslog ü Web-MC Event Log ü ü UM System Log ü...
  • Page 37: Logging In To Web Maintenance Console

    2.1.3 Logging in to Web Maintenance Console 2.1.3 Logging in to Web Maintenance Console After establishing a connection to Web Maintenance Console (see 1.2.1 Starting Web Maintenance Console), the login window is displayed, and a login name and password must be entered. If this is the first time to log in to Web Maintenance Console, and the PBX is in its initialised, factory default state, you must log in using the Installer level account to begin the Easy Setup Wizard (see 2.1.4 Easy Setup Wizard).
  • Page 38: Easy Setup Wizard

    2.1.4 Easy Setup Wizard 2.1.4 Easy Setup Wizard In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialised, factory default state, the Easy Setup Wizard for that PBX will launch automatically.
  • Page 39: Card Status

    2.1.5 Card Status 2.1.5 Card Status Certain tools, utilities and settings require that the target card be set to out-of-service (OUS) or in-service (INS) status before the operation is carried out. Where required, this is noted in the description of each item. Card status changes can be performed only in On-line mode (see Programming Modes in 1.1.2 Introduction).
  • Page 40: Extension Number Setting

    2.1.6 Extension Number Setting 2.1.6 Extension Number Setting Many screens within the Maintenance Console software allow you to select extensions as part of programming various features (for example, as members of a group). These screens use a standard window to make selecting multiple extensions easy, accessed by clicking a button.
  • Page 41: Logout

    2.2 Logout 2.2 Logout To logout of Web Maintenance Console, click the button to end the programming session and return to the Login screen. When this option is chosen, system data is automatically saved from the temporary memory (DRAM) of the PBX to the System Memory. To logout Click the button.
  • Page 42: Frequently Asked Questions (faq)

    2.3 Frequently Asked Questions (FAQ) 2.3 Frequently Asked Questions (FAQ) This section provides answers to some common questions about using the Maintenance Console software to programme the PBX. The information is divided into the following topics: Title Description Connection Connecting to the PBX using Maintenance Console. Maintenance Console Software Using the Maintenance Console software.
  • Page 43 2.3 Frequently Asked Questions (FAQ) Card Status The status of a new card will not change to "INS". • With the new card installed, does the total number of extensions or trunks exceed the maximum supported by the PBX? • Is the type of card installed in the slot different from the card type set as "Pre-Install"...
  • Page 44 2.3 Frequently Asked Questions (FAQ) • The Portable Station can be forcibly de-registered by following the procedure shown Forced De-registration of 9.34 PBX Configuration—[1-2] Configuration—Portable Station. I changed the extension number of a Portable Station, but the display of the Portable Station still shows the old extension number.
  • Page 45 2.3 Frequently Asked Questions (FAQ) • Select 3-digits for default value of Numbering Plan in the Easy Setup Wizard. If you want to change to a 3-digit extension numbering plan after the PBX system is already running using a 4-digit extension numbering plan, follow the procedure below. There are 2 methods of creating a 3-digit numbering plan, using 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main: Set the leading number to be 2 digits, with one additional digit.
  • Page 46 2.3 Frequently Asked Questions (FAQ) When modifying the Numbering Plan, how do I set a 1-digit extension number? • Perform the following steps: Clear the Leading Number cell. Click Apply. No. of Additional Digits to "None". Click Apply. Enter the desired value in the Leading Number cell.
  • Page 47 2.3 Frequently Asked Questions (FAQ) • It is not possible to use the same number for 2 items. The number you are trying to store cannot be used if it is already being used by: • A feature number • An extension •...
  • Page 48 2.3 Frequently Asked Questions (FAQ) Setting Features How do I change the dialling mode of an analogue trunk? • From the 9.24 PBX Configuration—[1-1] Configuration—Slot—Port Property - LCO Port screen, change the Dialling Mode setting of the target port to "DTMF" or "Pulse", as required.
  • Page 49 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: On the 11.5.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings screen, enter the floating extension number you chose for the ICD group in the Floating Extension Number cell. Click Apply. On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member List screen, select the ICD group you created from the ICD Group No.
  • Page 50 2.3 Frequently Asked Questions (FAQ) PC Programming Manual...
  • Page 51: Web Maintenance Console Home Screen

    Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console. PC Programming Manual...
  • Page 52: Home Screen

    3.1 Home Screen 3.1 Home Screen When you log in to Web Maintenance Console, the home screen is displayed. For information about connecting to Web Maintenance Console and logging in, see 1.2.1 Starting Web Maintenance Console. The home screen of Web Maintenance Console is divided into several areas, as shown below: Logged in Account Level The logged in account level is displayed.
  • Page 53 3.1 Home Screen Web Maintenance Console Features Clicking these buttons provides features for Web Maintenance Console, as follows: Button Description Clicking this button will save any changes made to settings to the System Memory. Programming changes that are not saved will be lost if the PBX is reset or is turned off.
  • Page 54 3.1 Home Screen Maintenance Screen Tree View Items Item Primary Functions Status • Check the status of the PBX’s system hardware • Check the status of PBX equipment (PSs, CSs, etc.) • Check the status of extensions used by the Unified Messaging system For details, see Section 4 Status.
  • Page 55 3.1 Home Screen The standard buttons are as follows: Button Function Temporarily implements changes to the system’s memory (DRAM) and closes the current screen. Cancel Abandons changes and closes the current screen. Apply Temporarily implements changes to the system’s memory (DRAM) and remains on the same screen.
  • Page 56 3.1 Home Screen PC Programming Manual...
  • Page 57: Status

    Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 58: Status-equipment Status

    4.1.1 Status—Equipment Status—UPS 4.1 Status—Equipment Status 4.1.1 Status—Equipment Status—UPS Information is provided about the status of the UPS device and the connection to the PBX • UPS Connection Status Displays if the UPS system is connected or not connected. If a UPS system is connected, the information below will be displayed for the UPS system.
  • Page 59: Status-equipment Status-cs Information

    4.1.2 Status—Equipment Status—CS Information 4.1.2 Status—Equipment Status—CS Information Displays information stored by the PBX regarding each Cell Station (CS). This option is only available for the Installer level account in On-line mode and requires that the target V-IPCS4 card be set to INS status. The displayed items are as follows: Item Description...
  • Page 60: Status-equipment Status-ps Information

    4.1.3 Status—Equipment Status—PS Information 4.1.3 Status—Equipment Status—PS Information Displays Portable Station (PS) registration information, including the associated Cell Station (CS). This option is only available for the Installer level account in On-line mode. The displayed items are as follows: Item Description PS No.
  • Page 61: Status-equipment Status-um Port Status

    4.1.4 Status—Equipment Status—UM Port status 4.1.4 Status—Equipment Status—UM Port status The UM Port status screen displays each port’s status and number for the Unified Messaging system. The screen will be updated every 30 seconds. Each port’s status will be displayed in one of the following ways: •...
  • Page 62: Status-equipment Status-usb

    4.1.5 Status—Equipment Status—USB 4.1.5 Status—Equipment Status—USB USB Mount Status indicates if a USB memory device is connected to the PBX. There is also an Unmount button. • Mounted: A USB memory device is connected to the PBX. Before removing the USB memory device from the PBX, click Unmount.
  • Page 63: System Control

    Section 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console. PC Programming Manual...
  • Page 64: System Control-program Update

    The programme files for the following hardware components can be updated with the Program Update feature. Each file must be named as indicated in the table to be recognised by the KX-NS500. Hardware that can be updated using Program Update...
  • Page 65: System Control-program Update-download Program File

    • When using an FTP server with this feature, the programme files to be downloaded to the KX-NS500 PBX must be named on the FTP server in a specific way that includes the version number. Example: "PNT300_xxx_xxx_xxx" ("xxx_xxx_xxx" is the version number.) Manual Using manual operations, the location of updated PBX software is specified and downloaded to the Main unit.
  • Page 66 5.1.1 System Control—Program Update—Download Program File • Check only: The specified download server is checked at the specified times. If an e-mail is entered in Email notification, an e-mail notification is sent when updated files have been discovered. Note If Check only is selected, updated files will have to be downloaded manually (see the manual procedure above).
  • Page 67: System Control-program Update-update Program File

    5.1.2 System Control—Program Update—Update Program File 5.1.2 System Control—Program Update—Update Program File Once updated programme files have been downloaded and are stored on a PBX, they can be used to update the system files of the PBX. The update process can be set to be automatically performed at a specified time, or the update process can be carried out manually.
  • Page 68: System Control-program Update-plug And Update

    5.1.3 System Control—Program Update—Plug and Update 5.1.3 System Control—Program Update—Plug and Update The Plug and Update feature allows IP-PTs to be automatically updated to the latest software version when they are registered to the PBX. When Plug and Update is enabled, the version number of the system software stored on the Main unit is compared to the system software currently in the IP-PT, after the IP-PT has been registered to the PBX.
  • Page 69: System Control-moh

    5.2.1 System Control—MOH—Install 5.2 System Control—MOH 5.2.1 System Control—MOH—Install Sound files on the programmer’s PC can be installed to each PBX for use as Music on Hold (MOH). This screen can be accessed only in On-line mode. Click Browse and select a WAV file to install as an MOH file. Only one file may be installed at a time. As uploading the file to the PBX may require some time, a time can be set in Time Set.
  • Page 70: System Control-moh-delete

    5.2.2 System Control—MOH—Delete 5.2.2 System Control—MOH—Delete MOH files that are occupying BGM numbers can be deleted. This screen can be accessed only in On-line mode. In BGM No., specify the BGM numbers to delete MOH files from. Specify "All" to delete the data saved in all BGM numbers.
  • Page 71: System Control-moh-status / Backup

    5.2.3 System Control—MOH—Status / Backup 5.2.3 System Control—MOH—Status / Backup MOH files stored on a PBX can be downloaded to the user’s PC. This screen can be accessed only in On-line mode. The MOH files saved to the PBX will be listed. Click Backup for the file you would like to back up. One file can be backed up at a time.
  • Page 72: System Control-system Reset

    5.3 System Control—System Reset 5.3 System Control—System Reset When programming changes or other changes to PBX settings require a system reset, this command allows a reset to be performed remotely from Web Maintenance Console. When the system is reset, any settings not saved to the System Memory are lost. A backup should be performed before the reset to ensure no data is lost.
  • Page 73: System Control-system Shutdown

    5.4 System Control—System Shutdown 5.4 System Control—System Shutdown In order to turn off the power to a PBX, it must first be issued a shutdown command using Web Maintenance Console. Follow the procedure below to prepare a PBX for system shutdown. When the system is shut down, any settings not saved to the System Memory are lost.
  • Page 74 5.4 System Control—System Shutdown PC Programming Manual...
  • Page 75: Tool

    Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 76: Tool-system Data Backup

    6.1.1 Tool—System Data Backup—Backup to USB 6.1 Tool—System Data Backup 6.1.1 Tool—System Data Backup—Backup to USB A PBX’s system data can be backed up to a USB memory device inserted into the PBX’s USB port. At a later time, the USB memory device can be used to restore the backed up system data to a PBX. This screen can be accessed only in On-line mode.
  • Page 77: Tool-system Data Backup-backup To Nas

    6.1.2 Tool—System Data Backup—Backup to NAS • The USB memory device is removed from the USB port of the PBX during the restoration process. • The following characters cannot be used in the names of the backup files: open bracket, close bracket, space, forward slash ("/"), period ("."), or 0 (zero).
  • Page 78: Tool-ndss Link Data Clear

    6.2 Tool—NDSS Link Data Clear 6.2 Tool—NDSS Link Data Clear Clears NDSS Link Data stored in the connected PBX. While this tool clears both monitor extension and monitored extension data, it only clears it at the connected PBX. To clear this data at other PBXs in the QSIG network, it is necessary to run this tool at those PBXs.
  • Page 79: Tool-call Pickup For My Group

    6.3 Tool—Call Pickup for My Group 6.3 Tool—Call Pickup for My Group Allows you to automatically configure settings in 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial and 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial so that users can answer calls to their Call Pickup Group by pressing " 0". To activate this tool When this tree menu item is selected, a confirmation screen will be displayed.
  • Page 80: Tool-extension List View

    6.4 Tool—Extension List View 6.4 Tool—Extension List View Displays a list of all programmed extension numbers and types. It is possible to sort the information according to Extension Number, Type, Extension Name, Shelf, Slot, or Port. There is also a key-word searching feature. The types that can be displayed are as follows: Type Detail...
  • Page 81: Tool-import

    6.5 Tool—Import 6.5 Tool—Import Allows several types of system data files or tables to be imported. Except for Speed Dial and Caller ID, this option is only available at Installer level. The files from which data can be imported are files that were previously saved at this or another PBX using the Export tool (see 6.6 Tool—Export), or comma-separated value (CSV) files.
  • Page 82 6.5 Tool—Import Related programming: 18.3 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table ARS - Leading Digit Data Type Import Destination Location Location Leading Number Leading Digit Additional Number of Digits Additional Dial Digits Routing Plan Number Route Plan Number Related programming: 16.2 PBX Configuration—[8-2] ARS—Leading Number ARS - Except Code Data Type...
  • Page 83 6.5 Tool—Import Quick Dial* Data Type Import Destination Location Dial Dial Phone Number Phone Number Related programming: 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial SIP Extension Data Type Import Destination Location Extension Number Extension Number Password* Password Related programming: 9.16 PBX Configuration—[1-1] Configuration—Slot—V-SIPEXT—Port Property V-IPGW GW Settings Data Type Import Destination...
  • Page 84 6.5 Tool—Import Data Type Import Destination T38 FAX Max Datagram T38 FAX Max Datagram T38 FAX UDPTL Error Correction – T38 FAX UDPTL Error Correction – Redundancy Redundancy T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for T.30 messages for T.30 messages T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for data...
  • Page 85 Notices Regarding Importing Data from KX-TDA100/KX-TDA200 PBXs to the KX-NS500 Quick Dial The KX-NS500 only supports an 8-digit Quick Dial format. Therefore, KX-TDA100/KX-TDA200 Quick Dial data in the 4-digit format cannot be imported to the KX-NS500. PC Programming Manual...
  • Page 86: Tool-export

    6.6 Tool—Export 6.6 Tool—Export Allows several types of system data to be exported to files. These files can be used with the Import tool (see 6.5 Tool—Import) to update another PBX. Except for ARS - Routing Plan, tables are exported as comma-separated value (CSV) files. Except for Speed Dial and Caller ID, this option is only available at Installer level.
  • Page 87: Tool-screen Customise

    6.7 Tool—Screen Customise 6.7 Tool—Screen Customise Allows you to specify which Setup and Maintenance screens can be accessed in the User (Administrator) account level. This option is only available at Installer level. Selected check boxes will be displayed in the tree menus of Web Maintenance Console to users with the User (Administrator) account level.
  • Page 88: Tool-um Data Backup

    6.8 Tool—UM Data Backup 6.8 Tool—UM Data Backup The UM Data Backup tool can be used to backup and restore Unified Messaging (UM) data. This screen can be accessed only in On-line mode. The following voice data can be backed up or restored as individual files. The data can be backed up to a USB memory device connected to the PBX or a NAS.
  • Page 89: Tool-um Data Backup-manual Backup

    6.8.1 Tool—UM Data Backup—Manual Backup 6.8.1 Tool—UM Data Backup—Manual Backup Use this procedure to manually back up Unified Messaging system data. For details on the items that can be backed up, see 6.8 Tool—UM Data Backup. To back up system prompts, select the check box next to System Prompts and select the check boxes of the items you want to back up.
  • Page 90: Tool-um Data Backup-scheduled Backup

    6.8.2 Tool—UM Data Backup—Scheduled Backup 6.8.2 Tool—UM Data Backup—Scheduled Backup You can schedule backups in advance. The Unified Messaging system will automatically back up the selected data at the scheduled times to a USB memory device or NAS connected to the PBX. (Scheduled backups cannot be made to a local PC.) For details on the items that can be backed up, see 6.8 Tool—UM Data Backup.
  • Page 91: Tool-um Data Restore

    6.9 Tool—UM Data Restore 6.9 Tool—UM Data Restore Follow the procedure below to restore data backed up using the UM Data Backup tool. This screen can be accessed only in On-line mode. For more information about the UM Data Backup tool, see 6.8 Tool—UM Data Backup. You can restore data from a USB memory device connected to the PBX or from a file on your local PC.
  • Page 92 Voice data recorded by users in a KX-TVM series VPS can be converted and used as voice data in the KX-NS500’s Unified Messaging system. For details, refer to "5.3 Starting Web Maintenance Console—KX-TVM System Prompt and Mailbox Data Import" in the Installation Manual.
  • Page 93: Tool-um Backup History

    6.10 Tool—UM Backup History 6.10 Tool—UM Backup History The following records for backup that have been performed can be checked on this screen: • Description • Parameters • Completion Status • Date & Time • Total Elapsed Time (HH:MM:SS) This screen can be accessed only in On-line mode. PC Programming Manual...
  • Page 94: Tool-dxdp All Ous

    6.11 Tool—DXDP All OUS 6.11 Tool—DXDP All OUS Sets the status of all DXDP/XDP extension ports to "OUS" simultaneously for the PBX. To set all DXDP/XDP ports to OUS for the PBX Access Tool—DXDP All OUS from the Maintenance Screen tree view. Click OK.
  • Page 95: Tool-contact Information

    6.12 Tool—Contact information 6.12 Tool—Contact information Dealers can set contact information for the user of the PBX here. When users select this tree menu item, this information will be displayed for the user’s reference. Input the following information, and then click OK. •...
  • Page 96: Tool-ut Option Setting

    6.13 Tool—UT Option Setting 6.13 Tool—UT Option Setting Option settings can be specified for KX-UT series SIP phones on a system-wide level. Note The following apply when programming in On-line mode only: • To set these parameters, all installed V-UTEXT32 cards must first be set to OUS. For details, see 9.1 PBX Configuration—[1-1] Configuration—Slot.
  • Page 97: Tool-url Information

    6.14 Tool—URL Information 6.14 Tool—URL Information The URL address for downloading the IMAP tool can be specified on this screen. This URL address will be used for the Unified Messaging Plug in download button displayed to users when they view the Unified Message tab of their profile in the User menu.
  • Page 98: Tool-svm (simplified Voice Message)

    6.15.2 Tool—SVM (Simplified Voice Message)—Check Current Usage 6.15 Tool—SVM (Simplified Voice Message) 6.15.1 Tool—SVM (Simplified Voice Message)—Delete All Recording Deletes all voice messages recorded by the SVM feature. To delete SVM recording data Access Tool—SVM (Simplified Voice Message)—Delete All Recording. Click OK.
  • Page 99: Utility

    Section 7 Utility This section serves as reference operating instructions for the Utility menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 100: Utility-diagnosis

    7.1.1 Utility—Diagnosis—Card Diagnosis 7.1 Utility—Diagnosis 7.1.1 Utility—Diagnosis—Card Diagnosis Performs diagnostic tests on cards installed in the PBX, to identify the source of problems. If any of the tests listed here returns the result "NG" ("No Good"), contact your dealer. When testing is complete, any cards that were set to OUS status must be returned to INS status if they are to be used again.
  • Page 101: Utility-diagnosis-ping

    7.1.2 Utility—Diagnosis—Ping 7.1.2 Utility—Diagnosis—Ping Performs a connection test on network devices. This function sends echo requests to a particular IP address across an IP network, and displays the result of responses and round-trip time. This screen can be accessed only in On-line mode. To perform a Ping test Enter a specific IP address in the IP Address box.
  • Page 102: Utility-file

    7.2.1 Utility—File—File Transfer PC to PBX 7.2 Utility—File 7.2.1 Utility—File—File Transfer PC to PBX Copies PBX system data files from the connected PC to the System Memory installed in the PBX. Pre-existing files in System Memory Card are overwritten. This option is only available at Installer level when programming in On-line mode. To install new main system data that has been copied to the PBX, use the System Reset utility (see 5.3 System Control—System Reset) for DFSYS files.
  • Page 103: Utility-file-file Transfer Pbx To Pc

    7.2.2 Utility—File—File Transfer PBX to PC 7.2.2 Utility—File—File Transfer PBX to PC Copies system data files from the System Memory and SD card installed in the PBX to the connected PC. This option is only available at Installer level when programming in On-line mode. The files that can be downloaded from the System Memory and SD card are as follows: File Name File Type...
  • Page 104: Utility-file-file View

    7.2.3 Utility—File—File View 7.2.3 Utility—File—File View Displays a list of files in System Memory and SD card. This screen can be accessed only in On-line mode. The name, date and time of creation, and size of files are displayed. This utility can also display information on activation key files stored in the in the System Memory and SD card. The effective date, PFMPR-ID, activation key type, number of activation keys, and expiration date of activation keys are displayed on the Detail screen.
  • Page 105: Utility-file-file Delete

    7.2.4 Utility—File—File Delete 7.2.4 Utility—File—File Delete Allows you to delete files from the System Memory. This option is only available at Installer level in On-line mode. The DFSYS system file cannot be deleted by this utility. Note Programme files cannot be deleted if the Program Update feature’s timed update is set, or if an update is currently being performed.
  • Page 106: Utility-file-message File Transfer Pc To Pbx

    7.2.5 Utility—File—Message File Transfer PC to PBX 7.2.5 Utility—File—Message File Transfer PC to PBX Transfers Outgoing Message (OGM) files from the PC to the System Memory. This option is only available at Installer level when programming in On-line mode. Uploaded files are automatically renamed as necessary. If the location specified already contains an OGM, it will be overwritten by the newly uploaded message.
  • Page 107: Utility-file-message File Transfer Pbx To Pc

    7.2.6 Utility—File—Message File Transfer PBX to PC 7.2.6 Utility—File—Message File Transfer PBX to PC Transfers Outgoing Message (OGM) files from the System Memory to the PC. This option is only available at Installer level when programming in On-line mode. To transfer OGMs to the PC From the lower drop-down list, select the messages to transfer.
  • Page 108: Utility-log

    7.3.1 Utility—Log—Error Log 7.3 Utility—Log 7.3.1 Utility—Log—Error Log Collects and displays system error information. Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all of these codes, along with other information, and displays an explanatory error message. This screen can be accessed only in On-line mode.
  • Page 109 7.3.1 Utility—Log—Error Log Sub Code Description Slot Type For physical slots (including physical slots of Expansion Units) – " " (blank) For KX-NS500 virtual slots – "*" (asterisk) Shelf Number • – KX-NS500 unit: 1 – Expansion Unit: 2–4 –...
  • Page 110: Utility-log-syslog

    7.3.2 Utility—Log—Syslog 7.3.2 Utility—Log—Syslog Displays a log of system events. Each entry in the log includes the following information: • Type: Describes the type of system event. • Date: The date and time the system event occurred. • Message: Details about the system event. This screen can be accessed only in On-line mode.
  • Page 111: Utility-log-web-mc Event Log

    7.3.3 Utility—Log—Web-MC Event Log 7.3.3 Utility—Log—Web-MC Event Log The Web-MC Event Log retains information about user interaction with Web Maintenance Console. This screen can be accessed only in On-line mode. The items displayed on screen are as follows: Item Description Date The date of the event.
  • Page 112: Utility-log-um System Log

    7.3.4 Utility—Log—UM System Log 7.3.4 Utility—Log—UM System Log You can export a log of events from the Unified Messaging system for troubleshooting purposes. This screen can be accessed only in On-line mode. Click OK to export a UM System Log file. Click Save to save the data to a local file.
  • Page 113: Utility-log-call Control Log

    7.3.5 Utility&#