Panasonic kx-ns500 Pc Programming Manual page 530

11.5.3 PBX Configuration—[3-5-3] Group—Incoming Call Distribution Group—Miscellaneous
Options—Announcement of Estimated Waiting Time—Threshold Time for
Special Announce (10-60 min)
Specifies the threshold wait time for when calls waiting in an ICD group queue will hear the special
announcement.
Value Range
10–60 min
Feature Guide References
2.2.2.4 Queuing Feature
Options—UM System Guidance—UM System Guidance for Queue No. / Queue
No. and Time
Specifies the announcement heard by callers in an ICD queue about the estimated wait time. Select an
announcement from the specified Unified Messaging System Guidance messages.
Value Range
Guidance No.1–8
Feature Guide References
2.2.2.4 Queuing Feature
Options—ICD Group Distribution order
Select the distribution method for member extensions that belong to multiple ICD groups and become idle.
Value Range
FIFO, Circular
Feature Guide References
2.2.2.4 Queuing Feature
Options—2nd line LCD display information for ICD Group redirected call
Select the information displayed on the second line of the PT's display when an incoming call is redirected to
the ICD group that the extension belongs to.
Value Range
Last destination, First destination
Feature Guide References
2.2.2.4 Queuing Feature
530 PC Programming Manual