Panasonic kx-ns500 Pc Programming Manual page 176

8.4.2 Users—ICDG Management—ACD Report
•
Graph: Click the Graph button to display the report in graph form on the ACD Report - Group
Graph screen. Click the Print button to print the graph.
•
Export: Click the Export button to output the report to a local PC as a file.
•
Print: Click the Print button to print the report.
5.
Click the Close button to close the ACD Report - Group Report screen.
Feature Guide References
2.2.2.10 Supervisory Feature (ACD)
Group—Filter Settings—View Mode
Selects the monitoring view mode from a drop-down list.
Value Range
Group, Hour , Day, Date, Month, Trunk, Caller ID/CLIP
*1
*1 If Hour is selected, set the monitoring range for the target group (0:00–23:59).
Feature Guide References
2.2.2.10 Supervisory Feature (ACD)
Group—Filter Settings—Select Group
To select the target group for creating a report, follow the procedure below.
1.
Click the Select button.
2.
Click an ICD group from those displayed in the Available Group for ACD Report window to select it. Up
to 64 groups can be selected.
3.
Click ==> to move the selected ICD groups to the Selected Group for ACD Report window.
4.
To remove ICD groups from the Selected Group for ACD Report window, click a group to select it and
click <==.
5.
Click OK.
Feature Guide References
2.2.2.10 Supervisory Feature (ACD)
Group—Filter Settings—Select Period
Specifies the target period for the report.
Value Range
Yesterday, Last Week, Last Month, Today, This Week, This Month, Custom Period
If Custom Period is selected, set Start Date/Start Time/End Date/End Time also.
*1
Feature Guide References
2.2.2.10 Supervisory Feature (ACD)
176 PC Programming Manual
*1