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Panasonic KX-NS1000 Pc Programming Manual

Pure ip-pbx
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PC Programming Manual
Pure IP-PBX
KX-NS1000
Model No.
Thank you for purchasing this Panasonic product.
Please read this manual carefully before using this product and save this manual for future use.
In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product.
KX-NS1000: PCMPR Software File Version 002.10000 or later

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  Summary of Contents for Panasonic KX-NS1000

  • Page 1 Please read this manual carefully before using this product and save this manual for future use. In particular, be sure to read "1.1.1 For Your Safety (Page 14)" before using this product. KX-NS1000: PCMPR Software File Version 002.10000 or later...
  • Page 2 Introduction About this Programming Manual The PC Programming Manual is designed to serve as a system programming reference for the Panasonic Pure IP-PBX. It explains how to programme this PBX using Web Maintenance Console. The PC Programming Manual is divided into the following sections: Section 1, Overview Provides an overview of programming the PBX.
  • Page 3 • Some optional hardware, software, and features are not available in some countries/areas, or for some PBX models. Please consult your certified Panasonic dealer for more information. • Product specifications, including text displayed by the software, are subject to change without notice.
  • Page 4 KX-NS1000UK and the KX-NS1000NE are in compliance with the essential requirements and other relevant provisions of Radio & Telecommunications Terminal Equipment (R&TTE) Directive 1999/5/EC. Declarations of Conformity for the relevant Panasonic products described in this manual are available for download by visiting: http://www.doc.panasonic.de...
  • Page 5: Table Of Contents

    Table of Contents Table of Contents 1 Overview ....................13 Introduction ........................14 1.1.1 For Your Safety ......................14 1.1.2 Introduction ........................16 1.1.3 Entering Characters .......................17 PC Programming ......................21 1.2.1 Starting Web Maintenance Console ................21 1.2.2 PC Programming Using Off-line Mode ................25 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode ..........30 1.2.3 PBX Configuration Types ....................31...
  • Page 6 Table of Contents Tool—NDSS Link Data Clear ..................93 Tool—Call Pickup for My Group ..................94 Tool—Extension List View .....................95 Tool—Import ........................96 Tool—Export ........................101 Tool—Screen Customise ....................102 Tool—UM Data Backup ....................103 6.9.1 Tool—UM Data Backup—Manual Backup ..............104 6.9.2 Tool—UM Data Backup—Scheduled Backup ..............105 6.10 Tool—UM Data Restore ....................106 6.11...
  • Page 7 Table of Contents 7.10 Utility—Automatic Two-way Recording ..............151 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting ........151 7.10.2 Utility—Automatic Two-way Recording—Extension Setting .........152 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List ........153 7.10.4 Utility—Automatic Two-way Recording—Maintenance ..........156 7.11 Utility—UM - System Maintenance ................157 7.12 Utility—CS-Web Connection ..................158 8 Users .....................159 Users—User Profiles ....................160 8.1.1...
  • Page 8 Table of Contents 9.28 PBX Configuration—[1-1] Configuration—Slot—Port Property - PRI Port ....374 9.29 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2 ..386 9.29.1 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2—Card Property - OPB3 ......................388 9.30 PBX Configuration—[1-1] Configuration—Slot—DOORPHONE Card—Card Property .........................390 9.31 PBX Configuration—[1-2] Configuration—Portable Station ........392 9.32 PBX Configuration—[1-3] Configuration—Option .............395 9.33 PBX Configuration—[1-4] Configuration—Clock Priority .........397 9.34...
  • Page 9 Table of Contents 11.2 PBX Configuration—[3-2] Group—User Group ............540 11.3 PBX Configuration—[3-3] Group—Call Pickup Group ..........541 11.3.1 PBX Configuration—[3-3] Group—Call Pickup Group—All Setting ......542 11.4 PBX Configuration—[3-4] Group—Paging Group ............543 11.4.1 PBX Configuration—[3-4] Group—Paging Group—All Setting ........545 11.4.2 PBX Configuration—[3-4] Group—Paging Group—External Pager ......546 11.5 PBX Configuration—[3-5] Group—Incoming Call Distribution Group .....547 11.5.1...
  • Page 10 Table of Contents 12.2.3 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button ....665 12.2.3.1 PBX Configuration—[4-2-3] Extension—Portable Station—Flexible Button—Flexible button data copy ......................674 12.2.4 PBX Configuration—[4-2-4] Extension—Portable Station—NDSS Link Data - Send ..........................675 12.3 PBX Configuration—[4-3] Extension—DSS Console ..........676 13 PBX Configuration—[5] Optional Device ...........677 13.1 PBX Configuration—[5-1] Optional Device—Doorphone ..........678 13.2...
  • Page 11 Table of Contents 18.3.2 PBX Configuration—[10-3] CO & Incoming Call—DDI / DID Table—Name Generate ........................758 18.4 PBX Configuration—[10-4] CO & Incoming Call—MSN Table ........760 18.5 PBX Configuration—[10-5] CO & Incoming Call—Miscellaneous ......765 19 PBX Configuration—[11] Maintenance ..........767 19.1 PBX Configuration—[11-1] Maintenance—Main ............768 19.2 PBX Configuration—[11-2] Maintenance—Air Synchronisation ......782 19.3...
  • Page 12 27.4 Network Service—[4] Other ..................950 27.4.1 Network Service—[4-1] Other—Security ..............950 28 Appendix ....................951 28.1 Revision History ......................952 28.1.1 KX-NS1000 PCMPR Software File Version 002.0xxxx ..........952 28.1.2 KX-NS1000 PCMPR Software File Version 002.1xxxx ..........954 Feature Programming References ............955 PC Programming Manual...
  • Page 13: Overview

    Section 1 Overview This section provides an overview of programming the PBX. PC Programming Manual...
  • Page 14: Introduction

    1.1.1 For Your Safety 1.1 Introduction 1.1.1 For Your Safety To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. The following symbols classify and describe the level of hazard and injury caused when this unit is operated or handled improperly.
  • Page 15 Unplug the PBX from the AC outlet if it emits smoke, an abnormal smell or makes unusual noise. These conditions can cause fire or electric shock. Confirm that smoke has stopped and contact an authorised Panasonic Factory Service Centre. CAUTION •...
  • Page 16: Introduction

    1.1.2 Introduction 1.1.2 Introduction These programming instructions are designed to serve as an overall system programming reference for the PBX. Each feature in the PBX has default settings that can be changed to customise the PBX to your requirements. These settings control the functions of the PBX, and changing them is referred to as "system programming".
  • Page 17: Entering Characters

    1.1.3 Entering Characters 1.1.3 Entering Characters The characters on a white background below can be used when storing a name, message, password or other text entry data using a PC. The available characters vary according to the model of PBX. Table 1 (Standard) PC Programming Manual...
  • Page 18 1.1.3 Entering Characters Table 2 (For CE model) PC Programming Manual...
  • Page 19 1.1.3 Entering Characters Table 3 (For RU model) PC Programming Manual...
  • Page 20 1.1.3 Entering Characters Table 4 (For GR model) PC Programming Manual...
  • Page 21: Pc Programming

    1.2.1 Starting Web Maintenance Console 1.2 PC Programming 1.2.1 Starting Web Maintenance Console System programming, diagnosis and administration can be performed with a PC using Web Maintenance Console. Web Maintenance Console is accessed through a Web browser running on a networked PC. This section describes how to set up and access Web Maintenance Console.
  • Page 22 1.2.1 Starting Web Maintenance Console Recommended Specification 2048 MB Hard Disk 10 GB available space Copyright for MD5 This software uses the Source Code of RSA Data Security, Inc. described in the RFC1321 (MD5 Message-Digest Algorithm). Copyright (C) 1991-2, RSA Data Security, Inc. Created 1991. All rights reserved. Licence to copy and use this software is granted provided that it is identified as the "RSA Data Security, Inc.
  • Page 23 – http://kx-ns1000. Note If entering "http://kx-ns1000.", be sure to include the period at the end as shown. LAN or VPN connection: Launch your Web browser and input the IP address of the PBX followed by the Web Maintenance Console port number into the address bar. The input method will differ according to the PC’s connection to the PBX.
  • Page 24 1.2.1 Starting Web Maintenance Console After you successfully log in to Web Maintenance Console, the Home screen will be displayed and programming can be performed. For details about accessing the different features of Web Maintenance Console, See 2.1.5 Software Interface. Connecting to Web Maintenance Console (Off-line Mode) To connect to Web Maintenance Console in Off-line mode, use the New -Offline Mode or Open -Offline Mode operations in the Off-line Web Maintenance Console programme launcher.
  • Page 25: Pc Programming Using Off-Line Mode

    The following procedures outline how to install and use the Off-line Web Maintenance Console for Off-line mode programming. Installation Note • Be sure to install and use the latest version of "KX-NS1000 Off-line WEB-Maintenance Console". • Before beginning the installation of Off-line Web Maintenance Console, the following software must be installed on the PC: –...
  • Page 26 Easy Setup Wizard. For details, see 2.1.4 Easy Setup Wizard. To convert a KX-TDE/KX-NCP’s system data file to KX-NS1000 KX-TDE/KX-NCP system data can be converted for use with the KX-NS1000 by using the Database Converter. In the Programme Launcher, click Database Converter. The Database Converter screen will be displayed in your PC.
  • Page 27 PBX. When you use the following procedure to open a system file created using a previous version of the KX-NS1000 software, a confirmation screen will be displayed asking whether you want to convert the system data to the latest software version.
  • Page 28 1.2.2 PC Programming Using Off-line Mode VoIP Test Tool Click the VoIP Test Tool button to launch the VoIP Test Tool. This tool is identical to the VoIP Test Tool included with the Unified PC Maintenance Console for KX-TDA/KX-TDE/KX-NCP PBXs. IP Terminal Utility Click the IP Terminal button to launch the IP Terminal setup utility.
  • Page 29 1.2.2 PC Programming Using Off-line Mode Log in to Web Maintenance Console in On-line mode, and then use the "File Transfer PC to PBX" utility to upload the modified data to the PBX. • When programming in Off-line mode, be careful when programming the following parameters: –...
  • Page 30: Editing And Printing Terminal Labels In Off-Line Mode

    1.2.2 PC Programming Using Off-line Mode 1.2.2.1 Editing and Printing Terminal Labels in Off-line Mode Follow the procedure below to print key label sheets for use with your system’s extensions and DSS consoles. In On-line mode, export PBX system data to your PC, and then open the exported data in Off-line mode. In On-line mode, use the File Transfer PBX to PC utility to save your system’s data and settings to your PC.
  • Page 31: Pbx Configuration Types

    Multiple KX-NS1000 PBXs can be connected together in a configuration called a One-look network. One KX-NS1000 PBX serves as the Master unit, and other KX-NS1000 PBXs connect to the Master unit as Slave units. Slave unit PBXs receive settings and operation instructions from the Master unit PBX. With this configuration, it is easy to make network-wide changes by performing programming at only one PBX.
  • Page 32 One-look network. Programming is still performed by logging in to the PBX using Web Maintenance Console. A KX-NS1000 PBX (including the Master unit of a One-look network) can also connect to other PBXs using standards such as H.323. For details about other networking configurations, refer to 4.2.2 Network Type Comparison in the Feature Guide.
  • Page 33: One-Look Networking Survivability

    1.2.3 PBX Configuration Types 1.2.3.1 One-look Networking Survivability A One-look network can be configured so that even if a site’s main PBX fails or is otherwise disconnected from the network, operation of the One-look Network as a whole continues. One-look Networking Survivability provides the following features: •...
  • Page 34 1.2.3 PBX Configuration Types PC Programming Manual...
  • Page 35: Introduction Of Web Maintenance Console

    Section 2 Introduction of Web Maintenance Console This section serves as reference operating instructions when using Web Maintenance Console to programme the PBX. PC Programming Manual...
  • Page 36: Introduction

    2.1.1 Web Maintenance Console Accounts 2.1 Introduction 2.1.1 Web Maintenance Console Accounts User account levels Access to Web Maintenance Console requires a login name and password, which are assigned to accounts in the PBX. Also, access to Web Maintenance Console is controlled by different levels of authorisation. The Installer level is the highest authorisation level.
  • Page 37 2.1.1 Web Maintenance Console Accounts Level Login Name Password Installer INSTALLER 4-16 character password, using a-z, A-Z, and 0-9 (case sensitive). For an initialised PBX that has not yet been set up, the default Installer level password is "1234". You will be prompted to choose a new password for the Installer level account when the Easy Setup Wizard is run (see 2.1.4 Easy Setup Wizard).
  • Page 38: Access Levels

    2.1.2 Access Levels 2.1.2 Access Levels Access to menu options within Web Maintenance Console is restricted depending on the level of the account and the current programming mode (see Programming Modes in 1.1.2 Introduction). When a menu option is limited to certain access levels, this is noted in this manual in the initial description of that menu option, for example: "This option is only available at Installer level."...
  • Page 39 2.1.2 Access Levels Menu Option Off-line On-line ü ü Import®SIP Extension Import®V-IPGW16 GW Settings ü ü ü ü Import®V-IPGW16 DN2IP ü ü Import®V-SIPGW16 Settings ü ü Import®V-SIPGW16 Provider ü ü ü ü Export®Feature - Speed Dial and Caller ID ü ü...
  • Page 40 2.1.2 Access Levels Menu Option Off-line On-line File Transfer PC to PBX ü File Transfer PBX to PC ü File View ü File Delete ü Message File Transfer PC to PBX ü Message File Transfer PBX to PC ü Error Log ü...
  • Page 41 2.1.2 Access Levels Menu Option Off-line On-line CS-Web Connection ü ü PC Programming Manual...
  • Page 42: Logging In To Web Maintenance Console

    2.1.3 Logging in to Web Maintenance Console 2.1.3 Logging in to Web Maintenance Console After establishing a connection to Web Maintenance Console (see 1.2.1 Starting Web Maintenance Console), the login window is displayed, and a login name and password must be entered. If this is the first time to log in to Web Maintenance Console, and the PBX is in its initialised, factory default state, you must log in using the Installer level account to begin the Easy Setup Wizard (see 2.1.4 Easy Setup Wizard).
  • Page 43: Easy Setup Wizard

    2.1.4 Easy Setup Wizard 2.1.4 Easy Setup Wizard In the Easy Setup Wizard, you will configure the mandatory settings required for the PBX. When you log in to Web Maintenance Console for a PBX that is in its initialised, factory default state, the Easy Setup Wizard for that PBX will launch automatically.
  • Page 44 2.1.4 Easy Setup Wizard 3 digits 3 digits 4 digits Extension, Extension Extension 4 digits Number Number DISA & UM channel Number of UM Group Extension Number 101–xxx 1001–xxxx 101–xxx Floating Extension Number UM Group 500–507 5000–5015 500–508 DISA (1-64) 536–599 5801–5864 5801–5864...
  • Page 45 2.1.4 Easy Setup Wizard Note • Full Automatic and Extension Number Input registration methods may not be available for certain types of IP terminals. In such cases, select the Manual registration method. • For more information about the IP terminal registration modes, refer to 5.9 Registering IP Telephones in the Installation Manual.
  • Page 46: Software Interface

    2.1.5 Software Interface 2.1.5 Software Interface This section explains the functions of the various elements of the software interface. Main Window When you log in to Web Maintenance Console, the main window is displayed. For information about connecting to Web Maintenance Console and logging in, see 1.2.1 Starting Web Maintenance Console. The main window of Web Maintenance Console is divided into several areas, as shown below: Logged in Account Level The logged in account level is displayed.
  • Page 47 2.1.5 Software Interface Button Description Clicking this button will display the Setup Screen tree view items. From the Setup Screen, you can: • Configure PBX hardware and virtual cards • Programme settings for extensions and call handling • Configure network settings and auxiliary PBX functions Setup Screen •...
  • Page 48 2.1.5 Software Interface Item Primary Functions System Control • Download and update PBX software files • Manage music on hold (MOH) data • Reset or shutdown the system For details, see Section 5 System Control. Tool • Backup system data to a USB memory device •...
  • Page 49 2.1.5 Software Interface Site Selection Menu When you are logged in to the Master unit of a One-look network and you are viewing programming screens in the tree view, a site selection drop-down menu is displayed with each PBX site’s name and ID number. You can select a PBX site in the One-look network from the drop-down menu to programme items for that site.
  • Page 50: Card Status

    2.1.6 Card Status 2.1.6 Card Status Certain tools, utilities and settings require that the target card be set to out-of-service (OUS) or in-service (INS) status before the operation is carried out. Where required, this is noted in the description of each item. Card status changes can be performed only in On-line mode (see Programming Modes in 1.1.2 Introduction).
  • Page 51: Extension Number Setting

    2.1.7 Extension Number Setting 2.1.7 Extension Number Setting Many screens within the Maintenance Console software allow you to select extensions as part of programming various features (for example, as members of a group). These screens use a standard window to make selecting multiple extensions easy, accessed by clicking a button.
  • Page 52: Logout

    2.2 Logout 2.2 Logout To logout of Web Maintenance Console, click the button to end the programming session and return to the Login screen. When this option is chosen, system data is automatically saved from the temporary memory (DRAM) of the PBX to the Storage Memory Card. To logout Click the button.
  • Page 53: Frequently Asked Questions (Faq)

    2.3 Frequently Asked Questions (FAQ) 2.3 Frequently Asked Questions (FAQ) This section provides answers to some common questions about using the Maintenance Console software to programme the PBX. The information is divided into the following topics: Title Description Connection Connecting to the PBX using Maintenance Console. Maintenance Console Software Using the Maintenance Console software.
  • Page 54 2.3 Frequently Asked Questions (FAQ) Card Status The status of a new card will not change to "INS". • With the new card installed, does the total number of extensions or trunks exceed the maximum supported by the PBX? • Is the type of card installed in the slot different from the card type set as "Pre-Install"...
  • Page 55 2.3 Frequently Asked Questions (FAQ) • The Portable Station can be forcibly de-registered by following the procedure shown Forced De-registration of 9.31 PBX Configuration—[1-2] Configuration—Portable Station. I changed the extension number of a Portable Station, but the display of the Portable Station still shows the old extension number.
  • Page 56 2.3 Frequently Asked Questions (FAQ) • Select 3-digits for default value of Numbering Plan in the Easy Setup Wizard. If you want to change to a 3-digit extention numbering plan after the PBX system is already running using a 4-digit extension numbering plan, follow the procedure below. There are 2 methods of creating a 3-digit numbering plan, using 10.6.1 PBX Configuration—[2-6-1] System—Numbering Plan—Main: Set the leading number to be 2 digits, with one additional digit.
  • Page 57 2.3 Frequently Asked Questions (FAQ) When modifying the Numbering Plan, how do I set a 1-digit extension number? • Perform the following steps: Clear the Leading Number cell. Click Apply. No. of Additional Digits to "None". Click Apply. Enter the desired value in the Leading Number cell.
  • Page 58 2.3 Frequently Asked Questions (FAQ) • It is not possible to use the same number for 2 items. The number you are trying to store cannot be used if it is already being used by: • A feature number • An extension •...
  • Page 59 2.3 Frequently Asked Questions (FAQ) • The following setting data is not saved to the Storage Memory Card, so will be deleted when the PBX is initialised. This data is stored in the PBX’s battery backup memory. • Advice of Charge (AOC) •...
  • Page 60 2.3 Frequently Asked Questions (FAQ) • Trunk calls made by extensions can be restricted from the 10.7.2 PBX Configuration—[2-7-2] System—Class of Service—External Call Block screen. Click in the relevant cells to select the trunk groups that cannot be used by extensions associated with a particular COS in each time mode.
  • Page 61 2.3 Frequently Asked Questions (FAQ) • Perform the following steps: On the 11.5.1.1 PBX Configuration—[3-5-1] Group—Incoming Call Distribution Group—Group Settings—Member List screen, from the ICD Group No. drop-down list, select the group you want to modify. The ICD group must have an extension number set. Enter the extension number of the extension you want to add in a blank cell of the Extension Number column.
  • Page 62 2.3 Frequently Asked Questions (FAQ) PC Programming Manual...
  • Page 63: Web Maintenance Console Home Screen

    Section 3 Web Maintenance Console Home Screen This section explains how to setup the main PBX and other connected PBXs from the Home Screen of Web Maintenance Console. PC Programming Manual...
  • Page 64: Home Screen

    3.1 Home Screen 3.1 Home Screen The Home Screen of Web Maintenance Console provides an overall view of your One-look network, and allows you select a PBX to perform programming, or add a PBX to your One-look network. The Home Screen is displayed when you login to Web Maintenance Console.
  • Page 65 3.1 Home Screen Icon Description List View Click this button to view the following information in a list format: • Site status indicator • Site ID (1–16) • Site Name • Location (MIB) Specified at MIB info—SysLocation in 27.3.3 Network Service—[3-3] Client Feature—SNMP Agent.
  • Page 66 3.1 Home Screen If the PBX is operating as the Master Backup unit or is in Isolated mode, but the Master unit has been restored to normal operation, you can right-click the PBX’s icon and select Normal Mode to restore the PBX to normal operation.
  • Page 67: Home Screen-Add Site Wizard

    3.1.1 Home Screen—Add Site Wizard 3.1.1 Home Screen—Add Site Wizard The Add Site Wizard, which is run from the Home Screen, will add KX-NS1000 PBXs to your One-look network as Slave units. Note • The PBX to be added must have been configured as a Slave unit using the Easy Setup Wizard. See 2.1.4 Easy Setup Wizard.
  • Page 68 3.1.1 Home Screen—Add Site Wizard A removal status screen will be displayed. Each selected PBX will be removed one at a time. After each successful removal, a confirmation message will appear. Click Continue to proceed to the next PBX to remove.
  • Page 69: Status

    Section 4 Status This section serves as reference operating instructions for the Status menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 70: Status-Equipment Status

    From the drop-down list, select the amount of remaining battery level for when to initiate PBX shutdown procedures. For more information about setting up a UPS system, refer to 4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS) in the Installation Manual.
  • Page 71: Status-Equipment Status-Cs Information

    4.1.2 Status—Equipment Status—CS Information 4.1.2 Status—Equipment Status—CS Information Displays information stored by the PBX regarding each Cell Station (CS). This option is only available for the Installer level account in On-line mode and requires that the target V-IPCS4 card be set to INS status. The displayed items are as follows: Item Description...
  • Page 72: Status-Equipment Status-Ps Information

    4.1.3 Status—Equipment Status—PS Information 4.1.3 Status—Equipment Status—PS Information Displays Portable Station (PS) registration information, including the associated Cell Station (CS). This option is only available for the Installer level account in On-line mode. The displayed items are as follows: Item Description PS No.
  • Page 73: Status-Equipment Status-Um Port Status

    4.1.4 Status—Equipment Status—UM Port status 4.1.4 Status—Equipment Status—UM Port status The UM Port status screen displays each port’s status and number for the Unified Messaging system. The screen will be updated every 30 seconds. Each port’s status will be displayed in one of the following ways: •...
  • Page 74: Status-Equipment Status-Usb

    4.1.5 Status—Equipment Status—USB 4.1.5 Status—Equipment Status—USB USB Mount Status indicates if a USB memory device is connected to the PBX. There is also an Unmount button. • Mounted: A USB memory device is connected to the PBX. Before removing the USB memory device from the PBX, click Unmount.
  • Page 75: System Control

    Section 5 System Control This section serves as reference operating instructions for the System Control menu of the Maintenance screen when programming using Web Maintenance Console. PC Programming Manual...
  • Page 76: System Control-Program Update

    The programme files for the following hardware components can be updated with the Program Update feature. Each file must be named as indicated in the table to be recognised by the KX-NS1000. Hardware that can be updated using Program Update...
  • Page 77 5.1 System Control—Program Update Programme Type Target of Update File Name Firmware for PFPGA PFPGA KX-NS1000 PAPMIRNR PAPMIRNR PARMVDNR PARMVDNR PARMIREP PARMIREP PARMVDEP PARMVDEP PC300NR PC300NR PC300EP PC300EP PC300DAG PC300DAG Unified Messaging PFAX PFAX (UM) Programme CS Programmes CS using a CSIF card for DECT Portable Station PCSDECT CS using a CSIF card for 2.4 GHz Portable...
  • Page 78: System Control-Program Update-Download Program File

    • When using an FTP server with this feature, the programme files to be downloaded to the KX-NS1000 PBX must be named on the FTP server in a specific way that includes the version number. Example: "PNT300_xxx_xxx_xxx" ("xxx_xxx_xxx" is the version number.)
  • Page 79 5.1.1 System Control—Program Update—Download Program File To download programme files automatically For Download Server, select an FTP site. To specify a new FTP site, see 27.3.1 Network Service—[3-1] Client Feature—FTP. For Download mode, select one of the following: • None: No actions are taken (automatic downloading is disabled). •...
  • Page 80: System Control-Program Update-Update Program File

    5.1.2 System Control—Program Update—Update Program File 5.1.2 System Control—Program Update—Update Program File Once updated programme files have been downloaded and are stored on a PBX, they can be used to update the system files of the PBX. The update process can be set to be automatically performed at a specified time, or the update process can be carried out manually.
  • Page 81 5.1.2 System Control—Program Update—Update Program File Click Execute. The programme files will be updated to the specified PBXs at the specified time. Note • All PBXs in a One-look network must be using the same version of the software. When updating PBXs connected in a One-look network, note the following: –...
  • Page 82: System Control-Program Update-Plug And Update

    5.1.3 System Control—Program Update—Plug and Update 5.1.3 System Control—Program Update—Plug and Update The Plug and Update feature allows IP-PTs to be automatically updated to the latest software version when they are registered to the PBX. When Plug and Update is enabled, the version number of the system software stored on the Master unit is compared to the system software currently in the IP-PT, after the IP-PT has been registered to the PBX.
  • Page 83: System Control-Moh

    5.2.1 System Control—MOH—Install 5.2 System Control—MOH 5.2.1 System Control—MOH—Install Sound files on the programmer’s PC can be installed to each PBX for use as Music on Hold (MOH). This screen can be accessed only in On-line mode. Click Browse and select a WAV file to install as an MOH file. Only one file may be installed at a time. In the Select column, specify which PBX sites will install the sound file as an MOH file.
  • Page 84: System Control-Moh-Delete

    5.2.2 System Control—MOH—Delete 5.2.2 System Control—MOH—Delete MOH files that are occupying BGM numbers can be deleted. This screen can be accessed only in On-line mode. In BGM No., specify the BGM numbers to delete MOH files from. Specify "All" to delete the data saved in all BGM numbers.
  • Page 85: System Control-Moh-Status / Backup

    5.2.3 System Control—MOH—Status / Backup 5.2.3 System Control—MOH—Status / Backup MOH files stored on a PBX can be downloaded to the user’s PC. This screen can be accessed only in On-line mode. From Site No., select a PBX from which to download MOH files. The MOH files saved to the PBX will be listed.
  • Page 86: System Control-Fax Card

    5.3 System Control—FAX Card 5.3 System Control—FAX Card This function is used to restart the optional FAX Card after it is installed in the PBX. For details about installing the FAX Card, refer to 4.3.4 FAX Card (KX-NS0106) in the Installation Manual. This screen can be accessed only in On-line mode.
  • Page 87: System Control-System Reset

    5.4 System Control—System Reset 5.4 System Control—System Reset When programming changes or other changes to PBX settings require a system reset, this command allows a reset to be performed remotely from Web Maintenance Console. When the system is reset, any settings not saved to the Storage Memory Card are lost. A backup should be performed before the reset to ensure no data is lost.
  • Page 88: System Control-System Shutdown

    5.5 System Control—System Shutdown 5.5 System Control—System Shutdown In order to turn off the power to a PBX, it must first be issued a shutdown command using Web Maintenance Console. Follow the procedure below to prepare a PBX for system shutdown. When the system is shut down, any settings not saved to the Storage Memory Card are lost.
  • Page 89: Tool

    Section 6 Tool This section serves as reference for the Tool menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 90: Tool-System Data Backup To Usb

    USB cable must first be removed, then reconnected after the backup to USB has been completed. For details about the connection between the UPS and the PBX, refer to 4.13 Starting the KX-NS1000—Connecting an Uninterruptible Power Supply (UPS) in the Installation Manual. Select the system data items to backup.
  • Page 91 6.1 Tool—System Data Backup to USB To minimise the potential of a failed backup, connect the USB memory device to a PC to confirm the USB memory device is operational and that the backup data is intact before starting this restore process. The PBX must be in a powered-off state.
  • Page 92: Tool-Bri Automatic Configuration

    6.2 Tool—BRI Automatic Configuration 6.2 Tool—BRI Automatic Configuration Automatically configures the network settings of the BRI card. This option is only available at Installer level in On-line mode. This tool automatically inputs values into the fields L1 Mode, L2 Mode, Access Mode, and Mode, on the Network tab of the 9.27 PBX Configuration—[1-1] Configuration—Slot—Port Property - BRI Port screen.
  • Page 93: Tool-Ndss Link Data Clear

    6.3 Tool—NDSS Link Data Clear 6.3 Tool—NDSS Link Data Clear Clears NDSS Link Data stored in the connected PBX. While this tool clears both monitor extension and monitored extension data, it only clears it at the connected PBX. To clear this data at other PBXs in the QSIG network, it is necessary to run this tool at those PBXs.
  • Page 94: Tool-Call Pickup For My Group

    6.4 Tool—Call Pickup for My Group 6.4 Tool—Call Pickup for My Group Allows you to automatically configure settings in 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial and 12.1.3 PBX Configuration—[4-1-3] Extension—Wired Extension—Speed Dial so that users can answer calls to their Call Pickup Group by pressing " 0". To activate this tool When this tree menu item is selected, a confirmation screen will be displayed.
  • Page 95: Tool-Extension List View

    6.5 Tool—Extension List View 6.5 Tool—Extension List View Displays a list of all programmed extension numbers and types. It is possible to sort the information according to Extension Number, Type, Extension Name, Site, Shelf, Slot, or Port. There is also a key-word searching feature.
  • Page 96: Tool-Import

    6.6 Tool—Import 6.6 Tool—Import Allows several types of system data files or tables to be imported. Except for Speed Dial and Caller ID, this option is only available at Installer level. The files from which data can be imported are files that were previously saved at this or another PBX using the Export tool (see 6.7 Tool—Export), or comma-separated value (CSV) files.
  • Page 97 6.6 Tool—Import ARS - Leading Digit Data Type Import Destination Location Location Leading Number Leading Digit Additional Number of Digits Additional Dial Digits Routing Plan Number Route Plan Number Related programming: 16.2 PBX Configuration—[8-2] ARS—Leading Number ARS - Except Code Data Type Import Destination Location...
  • Page 98 Location Dial Dial Phone Number Phone Number Related programming: 10.6.2 PBX Configuration—[2-6-2] System—Numbering Plan—Quick Dial *: Refer to Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 below. SIP Extension Data Type Import Destination Location Extension Number Extension Number...
  • Page 99 6.6 Tool—Import Data Type Import Destination Payload Type Payload Type T38 FAX Max Datagram T38 FAX Max Datagram T38 FAX UDPTL Error Correction – T38 FAX UDPTL Error Correction – Redundancy Redundancy T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for T.30 messages for T.30 messages T38 FAX UDPTL Redundancy count T38 FAX UDPTL Redundancy count for data...
  • Page 100 Notices Regarding Importing Data from KX-TDE/KX-NCP PBXs to the KX-NS1000 Quick Dial The KX-NS1000 only supports an 8-digit Quick Dial format. Therefore, KX-TDE/KX-NCP Quick Dial data in the 4-digit format cannot be imported to the KX-NS1000. SIP Extension – Password KX-TDE/KX-NCP PBXs allow 3-digit passwords, but KX-NS1000 PBXs require password with 4 digits or more.
  • Page 101: Tool-Export

    6.7 Tool—Export 6.7 Tool—Export Allows several types of system data to be exported to files. These files can be used with the Import tool (see 6.6 Tool—Import) to update another PBX. Except for ARS - Routing Plan, tables are exported as comma-separated value (CSV) files. Except for Speed Dial and Caller ID, this option is only available at Installer level.
  • Page 102: Tool-Screen Customise

    6.8 Tool—Screen Customise 6.8 Tool—Screen Customise Allows you to specify which Setup and Maintenance screens can be accessed in the User (Administrator) account level. This option is only available at Installer level. Selected check boxes will be displayed in the tree menus of Web Maintenance Console to users with the User (Administrator) account level.
  • Page 103: Tool-Um Data Backup

    6.9 Tool—UM Data Backup 6.9 Tool—UM Data Backup The UM Data Backup tool can be used to backup and restore Unified Messaging (UM) data. This screen can be accessed only in On-line mode. The following voice data can be backed up or restored as individual files. The data can be backed up to a USB memory device connected to the PBX.
  • Page 104: Tool-Um Data Backup-Manual Backup

    6.9.1 Tool—UM Data Backup—Manual Backup 6.9.1 Tool—UM Data Backup—Manual Backup Use this procedure to manually back up Unified Messaging system data. For details on the items that can be backed up, see 6.9 Tool—UM Data Backup. To back up system prompts, select the check box next to System Prompts and select the check boxes of the items you want to back up.
  • Page 105: Tool-Um Data Backup-Scheduled Backup

    6.9.2 Tool—UM Data Backup—Scheduled Backup 6.9.2 Tool—UM Data Backup—Scheduled Backup You can schedule backups in advance. The Unified Messaging system will automatically back up the selected data at the scheduled times to a USB memory device connected to the PBX. (Scheduled backups cannot be made to a local PC.) For details on the items that can be backed up, see 6.9 Tool—UM Data Backup.
  • Page 106: Tool-Um Data Restore

    New/Old/Deleted copy of the same message. • Voice data recorded by users in a KX-TVA/KX-TVM series VPS can be converted and used as voice data in the KX-NS1000’s Unified Messaging system. For details, refer to 5.3 Starting Web PC Programming Manual...
  • Page 107 6.10 Tool—UM Data Restore Maintenance Console—KX-TVA/KX-TVM System Prompt and Mailbox Data Import in the Installation Manual. PC Programming Manual...
  • Page 108: Tool-Um Backup History

    6.11 Tool—UM Backup History 6.11 Tool—UM Backup History The following records for backup that have been performed can be checked on this screen: • Description • Parameters • Completion Status • Date & Time • Total Elapsed Time (HH:MM:SS) This screen can be accessed only in On-line mode. PC Programming Manual...
  • Page 109: Tool-Dxdp All Ous

    6.12 Tool—DXDP All OUS 6.12 Tool—DXDP All OUS Sets the status of all DXDP/XDP extension ports to "OUS" simultaneously for the currently selected site. To set all DXDP/XDP ports to OUS for the currently selected site Access Tool—DXDP All OUS from the Maintenance Screen tree view. Click OK.
  • Page 110: Tool-Contact Information

    6.13 Tool—Contact information 6.13 Tool—Contact information Dealers can set contact information for the user of the PBX here. When users select this tree menu item, this information will be displayed for the user’s reference. Input the following information, and then click OK. •...
  • Page 111: Tool-Ut Option Setting

    6.14 Tool—UT Option Setting 6.14 Tool—UT Option Setting Option settings can be specified for KX-UT series SIP phones on a system-wide level. Note The following apply when programming in On-line mode only: • To apply changes made to these settings for KX-UT series SIP phones connected to Slave unit PBXs in a One-look network, be sure to click the icon after programming.
  • Page 112: Tool-Url Information

    6.15 Tool—URL Information 6.15 Tool—URL Information The URL addresses for downloading the IMAP tool and the Fax Driver can be specified on this screen. These URL addresses will be used for the Unified Messaging Plug in and Fax Driver Tool download buttons displayed to users when they view the Unified Message tab of their profile in the User menu.
  • Page 113: Utility

    Section 7 Utility This section serves as reference operating instructions for the Utility menu of the Maintenance screen of Web Maintenance Console. PC Programming Manual...
  • Page 114: Utility-Diagnosis

    PBX. Test Type Available Cards Local loop back diagnosis KX-NS1000 PBXs: SLC2, LCOT2, BRI4, PRI Legacy Gateways: DHLC, DLC, SLC8, SLC16, MSLC16, ESLC16, EMSLC16, CSLC16, MCSLC16, ECSLC24, MCSLC24, CSIF, LCOT8, LCOT16, ELCOT, T1, E1, BRI2, BRI4, BRI8, PRI, OPB, E&M, DID...
  • Page 115 CS-INF loop back diagnosis* CSIF Super frame synchronization CSIF diagnosis* Caller ID card loop back diagnosis KX-NS1000 PBXs: LCOT2 Legacy Gateways: LCOT, ELCOT Extension mode setting test To perform a card test Click on the Status cell of the card to be tested, and set it to "OUS".
  • Page 116 7.1.1 Utility—Diagnosis—Card Diagnosis Note • Cards installed in KX-NS1000 PBXs and legacy gateway KX-NCP PBXs cannot be tested using this utility. • The cards to be used for testing must be installed in the same legacy gateway PBX. The tests that are performed are as follows: Line current OFF (Ext->CO)
  • Page 117: Utility-Diagnosis-Ping

    7.1.2 Utility—Diagnosis—Ping 7.1.2 Utility—Diagnosis—Ping Performs a connection test on network devices. This function sends echo requests to a particular IP address across an IP network, and displays the result of responses and round-trip time. This screen can be accessed only in On-line mode. To perform a Ping test Enter a specific IP address in the IP Address box.
  • Page 118: Utility-File

    7.2.1 Utility—File—File Transfer PC to PBX 7.2 Utility—File 7.2.1 Utility—File—File Transfer PC to PBX Copies PBX system data files from the connected PC to the Storage Memory Card installed in the PBX. Pre-existing files on the Storage Memory Card are overwritten. This option is only available at Installer level when programming in On-line mode.
  • Page 119: Utility-File-File Transfer Pbx To Pc

    7.2.2 Utility—File—File Transfer PBX to PC 7.2.2 Utility—File—File Transfer PBX to PC Copies system data files from the Storage Memory Card installed in the PBX to the connected PC. This option is only available at Installer level when programming in On-line mode. The files that can be downloaded from the Storage Memory Card are as follows: File Name File Type...
  • Page 120: Utility-File-File View

    7.2.3 Utility—File—File View 7.2.3 Utility—File—File View Displays a list of files on the Storage Memory Card. This screen can be accessed only in On-line mode. The name, date and time of creation, and size of files are displayed. This utility can also display information on activation key files stored in the Storage Memory Card. The effective date, PCMPR-ID, activation key type, number of activation keys, and expiration date of activation keys are displayed on the Detail screen.
  • Page 121: Utility-File-File Delete

    7.2.4 Utility—File—File Delete 7.2.4 Utility—File—File Delete Allows you to delete files from the Storage Memory Card. This option is only available at Installer level in On-line mode. The DCSYS system file cannot be deleted by this utility. Note Programme files cannot be deleted if the Program Update feature’s timed update is set, or if an update is currently being performed.
  • Page 122: Utility-File-Message File Transfer Pc To Pbx

    7.2.5 Utility—File—Message File Transfer PC to PBX 7.2.5 Utility—File—Message File Transfer PC to PBX Transfers Outgoing Message (OGM) files from the PC to the Storage Memory Card. This option is only available at Installer level when programming in On-line mode. Uploaded files are automatically renamed as necessary.
  • Page 123: Utility-File-Message File Transfer Pbx To Pc

    7.2.6 Utility—File—Message File Transfer PBX to PC 7.2.6 Utility—File—Message File Transfer PBX to PC Transfers Outgoing Message (OGM) files from the Storage Memory Card to the PC. This option is only available at Installer level when programming in On-line mode. To transfer OGMs to the PC From the lower drop-down list, select the messages to transfer.
  • Page 124: Utility-Log

    7.3.1 Utility—Log—Error Log 7.3 Utility—Log 7.3.1 Utility—Log—Error Log Collects and displays system error information. Whenever there is a system failure, the PBX stores the error code generated. The connected PC collects all of these codes, along with other information, and displays an explanatory error message. This screen can be accessed only in On-line mode.
  • Page 125 7.3.1 Utility—Log—Error Log Sub Code Description Slot Type For physical slots (including physical slots of legacy gateway PBXs) – " " (blank) For KX-NS1000 virtual slots – "*" (asterisk) Shelf Number • – KX-NS1000 unit: 1 – Legacy gateway: 2–3 –...
  • Page 126: Utility-Log-Syslog

    7.3.2 Utility—Log—Syslog 7.3.2 Utility—Log—Syslog Displays a log of system events. Each entry in the log includes the following information: • Type: Describes the type of system event. • Date: The date and time the system event occurred. • Message: Details about the system event. This screen can be accessed only in On-line mode.
  • Page 127: Utility-Log-Web-Mc Event Log

    7.3.3 Utility—Log—Web-MC Event Log 7.3.3 Utility—Log—Web-MC Event Log The Web-MC Event Log retains information about user interaction with Web Maintenance Console. This screen can be accessed only in On-line mode. The items displayed on screen are as follows: Item Description Date The date of the event.
  • Page 128: Utility-Log-Um System Log

    7.3.4 Utility—Log—UM System Log 7.3.4 Utility—Log—UM System Log You can export a log of events from the Unified Messaging system for troubleshooting purposes. This screen can be accessed only in On-line mode. Click OK to export a UM System Log file. Click Save to save the data to a local file.
  • Page 129: Utility-Monitor/Trace

    From the Site-Shelf-Slot No. drop-down list, select the target slot. Each card will be preceded by a 3-digit number, following the pattern "XYZ": • X: Site number (1–16) • Y: Shelf number (1–3) – 1: KX-NS1000 physical shelf – 2: Legacy Gateway 1 – 3: Legacy Gateway 2 • Z: Slot number (1–11) From the Trace Data Type drop-down list, select the type of data to view.
  • Page 130: Utility-Monitor/Trace-V-Ipgw16 Protocol Trace

    7.4.2 Utility—Monitor/Trace—V-IPGW16 Protocol Trace 7.4.2 Utility—Monitor/Trace—V-IPGW16 Protocol Trace This utility collects trace data of protocol activity from V-IPGW16 card. This option is only available at Installer level in On-line mode, and requires that the target V-IPGW16 card be set to INS status. To save trace data to the Storage Memory Card From the Utility menu, select V-IPGW16 Protocol Trace.
  • Page 131: Utility-Monitor/Trace-V-Sipgw16 Protocol Trace

    7.4.3 Utility—Monitor/Trace—V-SIPGW16 Protocol Trace 7.4.3 Utility—Monitor/Trace—V-SIPGW16 Protocol Trace The trace data of protocol activity can be collected from the V-SIPGW16 card and saved to a PC using the V-SIPGW16 Protocol Trace. This option requires that the target V-SIPGW16 card be set to INS status. This option is only available at Installer level in On-line mode.
  • Page 132: Utility-Monitor/Trace-Cs Status Monitor

    7.4.4 Utility—Monitor/Trace—CS Status Monitor 7.4.4 Utility—Monitor/Trace—CS Status Monitor This utility monitors the status of CSs. CSs receive data from other CSs that they are currently synchronised with. Current Sync CS information is displayed for IP-CSs that are in INS status. This option is only available at Installer level in On-line mode.
  • Page 133: Utility-Monitor/Trace-Fax - Protocol Trace

    7.4.5 Utility—Monitor/Trace—Fax - Protocol Trace 7.4.5 Utility—Monitor/Trace—Fax - Protocol Trace This screen displays trace information for faxes sent and received by the PBX’s FAX Card. This screen can be accessed only in On-line mode. The following information is recorded for each fax sent or received: •...
  • Page 134: Utility-Monitor/Trace-Fax - Task Sequence Trace

    7.4.6 Utility—Monitor/Trace—Fax - Task sequence Trace 7.4.6 Utility—Monitor/Trace—Fax - Task sequence Trace This screen displays a log of events related to fax activity. This screen can be accessed only in On-line mode. To save a copy of the log, click Save Trace and follow the prompts. PC Programming Manual...
  • Page 135: Utility-Monitor/Trace-Um System Trace (Internal)

    7.4.7 Utility—Monitor/Trace—UM System Trace (Internal) 7.4.7 Utility—Monitor/Trace—UM System Trace (Internal) Unified Messaging (UM) system processes can be monitored and logged. This screen can be accessed only in On-line mode. The following data can be traced and logged for each UM port, or all UM ports: •...
  • Page 136: Utility-Monitor/Trace-T1/E1 Signalling Bit Monitor

    7.4.8 Utility—Monitor/Trace—T1/E1 Signalling Bit Monitor 7.4.8 Utility—Monitor/Trace—T1/E1 Signalling Bit Monitor Displays reference signalling bit information for all channels of a T1 or E1 card that is installed in a legacy gateway by monitoring sent and received A, B, C and D bits. This utility is intended for use by dealers. For information about legacy gateways, see 9.29 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2.
  • Page 137: Utility-Monitor/Trace-T1/E1 Line Trace

    7.4.9 Utility—Monitor/Trace—T1/E1 Line Trace 7.4.9 Utility—Monitor/Trace—T1/E1 Line Trace Traces the sent and received signalling bits and dial numbers on the specified channel of the T1 or E1 line of a card installed in a legacy gateway. This utility is intended for use by dealers. For information about legacy gateways, see 9.29 PBX Configuration—[1-1] Configuration—Slot—Legacy-GW1/Legacy-GW2.
  • Page 138: Utility-Report

    7.5.1 Utility—Report—Digital Trunk Error Report 7.5 Utility—Report 7.5.1 Utility—Report—Digital Trunk Error Report Displays accumulated information on various types of errors occurring on digital trunks. This option is only available at Installer level in On-line mode. The value displayed for each error item is the number of times that each error occurred during the time period selected.
  • Page 139: Utility-Report-Ip Extension Statistical Information

    7.5.2 Utility—Report—IP Extension Statistical Information 7.5.2 Utility—Report—IP Extension Statistical Information Displays accumulated statistical information on IP extensions, V-IPEXT32 cards, V-IPCS4 cards, and the DSP card. This screen can be accessed only in On-line mode. The displayed items are as follows: Item Description Collection Started Time...
  • Page 140: Utility-Report-Um View Reports

    7.5.3 Utility—Report—UM View Reports 7.5.3 Utility—Report—UM View Reports Unified Messaging (UM) system reports can be generated in order to monitor voice mail operations. Reports can be displayed on a PC, printed, or exported. This screen can be accessed only in On-line mode. To view a report In the View Report tab, select the desired report from the Report Parameters drop-down list.
  • Page 141 7.5.3 Utility—Report—UM View Reports Report Type Description Call Account Report The call account report displays information about outgoing call activity. Information can be shown by UM port or by mailbox. The report includes date, starting time, used port, connection time, called telephone number, call type, exit status of each callout, total callouts number and the connection time for local or long distance call, and total number of outgoing calls.
  • Page 142 7.5.3 Utility—Report—UM View Reports Report Type Description Security Information Report The security information report displays information about mailbox accesses. The report includes the date of the last change and last access, number of total accesses, login, and failed accesses. Hourly Statistics Report The hourly statistics report displays information about the number of incoming or outgoing calls, the connected time per hour, etc.
  • Page 143: Utility-Report-E-Mail Report

    7.5.4 Utility—Report—E-mail Report 7.5.4 Utility—Report—E-mail Report A log of information about e-mail messages sent using the functions of the PBX can be viewed in the E-mail Report. This screen can be accessed only in On-line mode. The information in the report includes the following items for each e-mail message sent: •...
  • Page 144: Utility-Activation Key Installation

    7.6 Utility—Activation Key Installation 7.6 Utility—Activation Key Installation Activation keys for various features of the PBX can be installed using this screen. Activation key files are copied from a PC to the PBX and activated. Use the below procedure to install activation key files to a PBX. This screen can be accessed only in On-line mode.
  • Page 145: Utility-Email Notification

    7.7.1 Utility—Email Notification—Alert 7.7 Utility—Email Notification 7.7.1 Utility—Email Notification—Alert You can specify e-mail addresses that will receive messages regarding the PBX’s status. System Alarm An e-mail message will be sent to the specified address when there is a system alarm. The e-mail message will contain details about the alarm.
  • Page 146: Utility-Email Notification-System Analysis

    7.7.2 Utility—Email Notification—System Analysis 7.7.2 Utility—Email Notification—System Analysis Send a specific log file to the designated e-mail address(es). This screen can be accessed only in On-line mode. Check the Log File Type drop-down menu, select a log file to send to the e-mail address. Enter up to 2 e-mail addresses in Email Address 1 and Email Address 2.
  • Page 147: Utility-Email Notification-Test Email

    7.7.3 Utility—Email Notification—Test Email 7.7.3 Utility—Email Notification—Test Email Send a test e-mail to confirm e-mail sending settings are correctly configured. This screen can be accessed only in On-line mode. Enter up to 2 e-mail addresses in Email Address 1 and Email Address 2. In Subject, enter text to be used as the subject line of the e-mail sent.
  • Page 148: Utility-Command

    7.8.1 Utility—Command—UM Command 7.8 Utility—Command 7.8.1 Utility—Command—UM Command System commands can be sent directly to the Unified Messaging system using the Commands dialogue. This screen can be accessed only in On-line mode. Follow the steps below to use the Commands dialogue: Enter the desired command, then click RUN.
  • Page 149: Utility-Um - System Prompts Customisation

    7.9 Utility—UM – System Prompts Customisation 7.9 Utility—UM – System Prompts Customisation The System Prompts customisation screen is used to view, play, add, or delete system prompts. The programmer can also check the prompt number and text for these prompts. This screen can be accessed only in On-line mode.
  • Page 150 7.9 Utility—UM – System Prompts Customisation Starting and Stopping System Prompt Playback Select the desired system prompts. Click Play/Record. Click Play or Stop. PC Programming Manual...
  • Page 151: Utility-Automatic Two-Way Recording

    7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting 7.10 Utility—Automatic Two-way Recording 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting Specify the extensions of supervisors that will control the Automatic Two-way Recording feature for agent extensions. These settings may be changed by a programmer with a User (Administrator) account. Click Add/Delete.
  • Page 152: Utility-Automatic Two-Way Recording-Extension Setting

    7.10.2 Utility—Automatic Two-way Recording—Extension Setting 7.10.2 Utility—Automatic Two-way Recording—Extension Setting Specify the Automatic Two-way Recording settings for each supervisor. These settings may be changed by a programmer with a User (Administrator) account. From the Select a Supervisor drop-down list, select a supervisor (specified in 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting).
  • Page 153: Utility-Automatic Two-Way Recording-Extension Setting List

    7.10.3 Utility—Automatic Two-way Recording—Extension Setting List 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List In this list you can view the settings of extensions that are programmed to have calls recorded by the Automatic Two-way Recording feature. Information for each extension, including the extension’s supervisor, UM Group number, and Automatic Two-way Recording destination mailbox is displayed.
  • Page 154: External Call

    7.10.3 Utility—Automatic Two-way Recording—Extension Setting List Maintenance Console Location 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List Feature Guide References 3.2.1.4 Automatic Two-way Recording for Manager External Call Specifies whether trunk calls for the extension are automatically recorded. Value Range On, Off Maintenance Console Location 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List Feature Guide References...
  • Page 155 7.10.3 Utility—Automatic Two-way Recording—Extension Setting List PC Programming Manual References 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting Feature Guide References 3.2.1.4 Automatic Two-way Recording for Manager UM Group No. Indicates the UM group number in which the two-way recording will be performed (reference only). Value Range Group number and group name Maintenance Console Location...
  • Page 156: Utility-Automatic Two-Way Recording-Maintenance

    7.10.4 Utility—Automatic Two-way Recording—Maintenance 7.10.4 Utility—Automatic Two-way Recording—Maintenance Automatic Two-way Recording can be enabled or disabled, or set to record until a specified date and time by a programmer with a User (Administrator) account. To start Automatic Two-way Recording, click Start. The button will change to display Stop. Two-way recording for all designated extensions will continue until one of the following occurs: •...
  • Page 157: Utility-Um - System Maintenance

    7.11 Utility—UM - System Maintenance 7.11 Utility—UM - System Maintenance Programme settings for Unified Messaging (UM) system maintenance. System Maintenance Mode Specifies whether to enable or disable System Maintenance Mode. System Maintenance Start Time Specifies the System Maintenance start time. After specifying the settings on this screen, click OK.
  • Page 158: Utility-Cs-Web Connection

    7.12 Utility—CS-Web Connection 7.12 Utility—CS-Web Connection You can specify the URL of the Super Master CS for your system, which will be used for accessing online CS-Web system programming. For details about the Super Master CS and setting up SIP-CSs, refer to the SIP-CS Installation Guide.
  • Page 159: Users

    Section 8 Users This section serves as reference operating instructions for the Users menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 160: Users-User Profiles

    8.1 Users—User Profiles 8.1 Users—User Profiles Manage PBX settings on a per-user level. Information for each user account is displayed and can be added, edited, or and deleted by a User (Administrator) or Installer level account. Note For User (Administrator) accounts to change User (User) account settings, the Installer account must use the Screen Customise tool to allow User (Administrator) accounts to view the Users—User Profiles screen.
  • Page 161 8.1 Users—User Profiles Item Description FWD setting - call from Ext. Specifies the FWD destination for calls from extensions. Destination For settings and details for FWD/DND items, refer to the following: • 12.1.2 PBX Configuration—[4-1-2] Extension—Wired Extension—FWD/DND • 12.2.2 PBX Configuration—[4-2-2] Extension—Portable Station—FWD/DND Note When a User (User) level account accesses this screen, he may view and edit items for his account as explained in 8.2.1 Users—Add User—Single User.
  • Page 162: Users-User Profiles-Advanced Setting

    8.1.1 Users—User Profiles—Advanced setting 8.1.1 Users—User Profiles—Advanced setting When User (User) level accounts access their user profiles, they may view and edit items for their account as explained in 8.2.1 Users—Add User—Single User. In addition, some advanced settings can also be programmed by users.
  • Page 163 8.1.1 Users—User Profiles—Advanced setting Maintenance Console Location 8.1.1 Users—User Profiles—Advanced setting Feature Guide References 3.2.2.7 Call Transfer Scenario Call Transfer Status—VIP Filter Specifies whether calls from certain telephone numbers will be transferred directly to a specified extension or telephone number. Note This setting can only be set to "Enable"...
  • Page 164 8.1.1 Users—User Profiles—Advanced setting Maintenance Console Location 8.1.1 Users—User Profiles—Advanced setting Feature Guide References 3.2.2.7 Call Transfer Scenario Call Transfer Status—Transfer to specified Custom Service Menu Select a Custom Service from the drop-down menu if "Transfer to specified Custom Service Menu" is selected Call Transfer Status—Selection.
  • Page 165 8.1.1 Users—User Profiles—Advanced setting Call Transfer Status—Transfer to specified telephone number 2, 3, 4, 5 (Selection/Other) If "None" or "Call screening" is selected for Call Transfer Status—Selection, and the call could not be transferred to the number specified in Call Transfer Status—Transfer to specified telephone number - 1, the call will be transferred according to these settings for this scenario, in numerical order of priority.
  • Page 166 8.1.1 Users—User Profiles—Advanced setting Note More than one option can be selected. Value Range Leave a Message: Allows the caller to record a message. Transfer to a covering extension: Transfers the caller to a covering extension. Page the mailbox owner by intercom paging: Pages the subscriber by intercom. Transfer to operator: Transfers the caller to an operator.
  • Page 167: Users-Add User

    8.2.1 Users—Add User—Single User 8.2 Users—Add User 8.2.1 Users—Add User—Single User The Add User—Single User screen provides a method to create user accounts and establish PBX settings on a per-user level. When adding a user, the following settings can be specified. This screen will also be displayed with information already entered when editing an existing user.
  • Page 168 8.2.1 Users—Add User—Single User Item Description Email 1–3* Specifies the user’s e-mail address(es). Unified Message Item Description UM Group No. Select a UM group for the user from the drop-down list. Mailbox Number Enter the UM mailbox for the user. Class of Service Select a COS for the user from the drop-down list.
  • Page 169 8.2.1 Users—Add User—Single User Item Description Mailbox Password Click to specify the messaging client password for the mailbox. (Message client)* Note This setting requires the installation of an Activation Key for Unified Messaging E-mail Notification (KX-NSU2xx) for the number of users that will be accessing their UM mailbox using a client software programme.
  • Page 170 8.2.1 Users—Add User—Single User Login Account Item Description Login ID Set a login ID for the user. (4-16 characters in length) Note Login IDs must be unique for each user. Password* Set a password for the user. (4-16 characters in length) Re-enter* Re-enter the password for confirmation.
  • Page 171: Users-Add User-Multiple Users

    8.2.2 Users—Add User—Multiple Users 8.2.2 Users—Add User—Multiple Users The Add User—Multiple Users screen provides a method to create multiple user profiles for a range of extensions at one time. In the From and To fields, specify the range of extensions to create profiles for. Select the Create mailboxes with the same number as the extensions check box if you want to create Unified Messaging mailboxes whose mailbox numbers are the same as the assigned extension numbers.
  • Page 172: Users-Automatic Two-Way Recording

    8.3.1 Users—Automatic Two-way Recording—Edit a Recording 8.3 Users—Automatic Two-way Recording This screen is accessible only by users designated as Automatic Two-way Recording supervisors. See 7.10.1 Utility—Automatic Two-way Recording—Supervisor Setting. This screen can be accessed only in On-line mode. 8.3.1 Users—Automatic Two-way Recording—Edit a Recording On this screen, a user designated as a supervisor may change Automatic Two-way Recording settings for extensions they are supervising.
  • Page 173: Users-Automatic Two-Way Recording-Record List

    8.3.2 Users—Automatic Two-way Recording—Record List 8.3.2 Users—Automatic Two-way Recording—Record List Users designated as supervisors can view and play messages recorded using the Automatic Two-way Recording feature. Select a UM group number from the Select a Destination UM-Group No. drop-down list. Click List View to display a list of the Automatic Two-way Recording mailboxes of the selected UM group.
  • Page 174 8.3.2 Users—Automatic Two-way Recording—Record List PC Programming Manual...
  • Page 175: Pbx Configuration-[1] Configuration

    Section 9 PBX Configuration—[1] Configuration This section serves as reference operating instructions for the Configuration menu of the PBX Configuration menu of the Setup screen of Web Maintenance Console. PC Programming Manual...
  • Page 176: Pbx Configuration-[1-1] Configuration-Slot

    9.1 PBX Configuration—[1-1] Configuration—Slot 9.1 PBX Configuration—[1-1] Configuration—Slot The operating characteristics associated with each service card can be programmed. Move the mouse pointer over an installed card to display the menu of options for that card. To view a summary of status and versions for all cards installed in the PBX, click the Summary button (see 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary).
  • Page 177 Install the STACK-M card and connect the legacy gateway PBX to the STACK-M card using the supplied stacking cable. For details, refer to 4.6 Stacking Cards in the KX-NS1000 Installation Manual. In the Configuration—Slot physical shelf screen, click on the STACK-M card in the list on the right.
  • Page 178 Legacy-GW1 or Legacy-GW2 on the slot screen to programme the PBXs connected to the STACK-M card. • For information about hardware configuration restrictions and conditions for legacy gateways, refer to Conditions for Connecting Legacy Gateways in 4.6 Stacking Cards in the KX-NS1000 Installation Manual. Supported Card Types Card...
  • Page 179 Indicates the physical or virtual shelf where the card, extension, or device is located in the PBX. • Shelf "1" is the physical shelf of the KX-NS1000 PBX. • Shelf "2" corresponds to the physical shelf of the PBX connected to Legacy Gateway 1.
  • Page 180: Pbx Configuration-[1-1] Configuration-Slot-Summary

    9.2 PBX Configuration—[1-1] Configuration—Slot—Summary 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary Summary information is displayed for all cards installed in the PBX. Click one of the following buttons to view a summary of the shelf in the PBX: • Physical: View the physical card shelf. •...
  • Page 181 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary IDLE: No card is installed in the slot. Maintenance Console Location 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary PC Programming Manual References 9.1 PBX Configuration—[1-1] Configuration—Slot Version Indicates the software version of the installed card (reference only). Value Range Version number Maintenance Console Location 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary...
  • Page 182 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary Maintenance Console Location 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary PC Programming Manual References 9.1 PBX Configuration—[1-1] Configuration—Slot Status Indicates the card status (reference only). Value Range INS: The port is in service. OUS: The port is out of service. Fault: The port is not communicating with the network.
  • Page 183 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary OUS: The port is out of service. Fault: The port is not communicating with the network. Pre-Install: A card has been added to the slot. Maintenance Console Location 9.2 PBX Configuration—[1-1] Configuration—Slot—Summary PC Programming Manual References 9.1 PBX Configuration—[1-1] Configuration—Slot Version Indicates the software version of the installed card (reference only).
  • Page 184: Pbx Configuration-[1-1] Configuration-Slot-Activation Key Status

    9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Refreshes and displays information about activation keys provided by any activation key files on the Storage Memory Card and by pre-installed activation keys on the mother board. To access this screen, click the Activation Key button on the Configuration—Slot main screen.
  • Page 185 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Maintenance Console Location 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Activated Feature Indicates the type of activation keys (reference only). Note that the types of activation keys are subject to change without notice. For CA activation keys, refer to the documentation for CA.
  • Page 186 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Value Range Not applicable. Maintenance Console Location 9.3 PBX Configuration—[1-1] Configuration—Slot—Activation Key Status Features in total Indicates the total number of channels (or CA users) provided by the mother board and activation key files on the Storage Memory Card (reference only).
  • Page 187: Pbx Configuration-[1-1] Configuration-Slot-System Property

    9.4 PBX Configuration—[1-1] Configuration—Slot—System Property 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property The properties of the PBX system can be specified. Main DSP CODEC G.711 only (SIP extension) Specifies whether or not to only use the G.711 codec for SIP extension calls. Value Range Enable, Disable Maintenance Console Location...
  • Page 188: System Status

    9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property PC Programming Manual References 9.21 PBX Configuration—[1-1] Configuration—Slot—V-UTEXT32—Port Property—Option— System Speed Dial Download System Status CPU Usage Displays the system CPU’s current processor load, expressed as a percentage of total capacity (reference only).
  • Page 189 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Value Range Inband, Outband (RFC2833), Outband (H.245) Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Payload Type Specifies the payload type for DTMF tones using RFC2833. Programming this parameter is only necessary if DTMF is set to Outband (RFC2833). Value Range 96–127 Maintenance Console Location...
  • Page 190 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Value Range 1024–65534 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Multisite message UDP port number Specifies the UDP port to be used for Type 2 message communication between the Master unit and Slave units. Value Range 1024–65535 Maintenance Console Location...
  • Page 191 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Gatekeeper Connection Checking Interval (*60s) Specifies the time between periodic checks of connection to the gatekeeper. Value Range 0 (disabled), 1–1440 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Terminal type to Gatekeeper Specifies the connection service type notified to the gatekeeper.
  • Page 192 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Value Range 1.0.0.0–223.255.255.255 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Primary Gatekeeper Port Number Specifies the port number of the primary gatekeeper. Value Range 1–65535 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Secondary Gatekeeper IP Address Specifies the IP address of the secondary gatekeeper.
  • Page 193 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property RAS Port Number Specifies the port number for the H.225 protocol (RAS) in an H.323 protocol suite. Value Range 1–65535 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property QSIG Connectionless Tunneling TCP Port Number Specifies the TCP port number for connectionless tunnelling between gateway devices at different locations in a QSIG network.
  • Page 194 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Value Range Max. 20 characters Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property GW IP Address Specifies the IP address of the destination gateway device. Value Range 1.0.0.0–223.255.255.255 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property GW Group Specifies the number of the gateway group to which the gateway entry belongs.
  • Page 195 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Progress Tone Send Mode Specifies whether to send call progress tones to the destination. When selecting External, call progress tones are audible at the destination. Value Range External, Internal Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property...
  • Page 196 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Packet Sampling Time (G.711Mu) Specifies the time interval between measurements (samples) of sound data during a conversation. The smaller this number, the higher the quality of the transmitted sound. Value Range 20 ms, 30 ms, 40 ms, 50 ms, 60 ms Maintenance Console Location...
  • Page 197 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property FAX Sending Method Specifies the method of transporting the fax signal. Value Range G.711 Inband, T.38 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maximum Bit Rate Specifies the maximum bit rate of the fax signal. Value Range No Speed Limit, 2400 bps, 4800 bps, 7200 bps, 9600 bps, 12000 bps, 14400 bps Maintenance Console Location...
  • Page 198 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Payload Type Specifies the payload type for DTMF tones using RFC2833. Programming this parameter is only necessary if DTMF is set to Outband (RFC2833). Value Range 96–127 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property GW Settings–Option 3 GW Name Specifies the name of the destination gateway device for programming reference.
  • Page 199 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property T38 FAX UDPTL Redundancy count for data Specifies the redundancy count for data when using the T.38 protocol. Value Range 0–3 Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property T38 FAX Rate Management Method Specifies the rate management method when using the T.38 protocol.
  • Page 200 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property GW No./GW Group Selection Specifies the type of destination when making calls: a gateway device or a gateway group. Value Range GW Group, GW No. Maintenance Console Location 9.4 PBX Configuration—[1-1] Configuration—Slot—System Property GW Group Specifies the number of the destination gateway group.
  • Page 201: Pbx Configuration-[1-1] Configuration-Slot-Site Property

    9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property The properties of the PBX site can be specified. When you place the mouse cursor over the Site Property button, Main, FAX Card, and NSVM buttons are displayed. Click a button to open that site property screen. 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Overall settings for the PBX site can be specified.
  • Page 202 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property PC Programming Manual References 1.2.3.1 One-look Networking Survivability Feature Guide References 4.2.3.1 Backup Master Mode and Isolated Mode P2P Group Specifies the peer-to-peer group of the site. Value Range 1–256 Maintenance Console Location...
  • Page 203 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main PC Programming Manual References 2.1.4 Easy Setup Wizard VoIP-DSP Options The settings in this tab relate to IP extensions and IP trunks. IP Extension Count of BGM Specifies how many IP-PTs connected to the mother board can send out BGM. Value Range 0–117 Maintenance Console Location...
  • Page 204 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Compensation Operation for G.729A Enables the use of a jitter buffer feature for communications using the G.729A codec. Value Range Disable, Enable Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Buffer Delay Min.
  • Page 205 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Value Range 1000–65530 ms Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Buffer Delay Min. for FAX Specifies the minimum size of the jitter buffer for fax communications. Value Range 0–200 ms Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Buffer Delay Max.
  • Page 206 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main DTMF Detection Level for G.711A Specifies the level of DTMF detection for the G.711A codec. Value Range -45– -12 dB Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DTMF Detection Level for G.711Mu Specifies the level of DTMF detection for the G.711Mu codec. Value Range -39–...
  • Page 207 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property CNG Signal Fixation Detection Pattern Specifies the CNG signal pattern to be detected before the PBX proceeds the fax operation. Value Range OFF, ON Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property CED Signal Fixation Detection Time Specifies the minimum length of time required for the CED (called station identification) signal to be detected...
  • Page 208 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main VoIP-DSP Options 2 The settings in this tab relate to communications within a One-look network. Echo Cancellation Ability Specifies the echo cancellation ability time. Value Range 64 ms, 128 ms, Off Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DSP Digital Gain (Down) Specifies the DSP Digital Gain for the down voice path.
  • Page 209 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Value Range Disable, Weak, Normal, Strong Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.1 IP Proprietary Telephone (IP-PT) Jitter Compensation Operation for G.711 Enables the use of a jitter buffer feature for voice communications using the G.711 codec. Value Range Disable, Enable Maintenance Console Location...
  • Page 210 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Buffer Delay Init. for Voice Specifies the initial size of the jitter buffer for voice communications. Value Range 0–200 ms Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Jitter Buffer Adaptation Period for Voice Specifies the length of time that the jitter buffer is applied for voice communications.
  • Page 211 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Packet Sampling Time (G.729A) Specifies the time interval between measurements (samples) of sound data during a conversation. The smaller this number, the higher the quality of the transmitted sound. Value Range 20 ms, 30 ms, 40 ms, 50 ms, 60 ms Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Port Number...
  • Page 212 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main UDP Port No. for SIP Extension Server Specifies the UDP port number used for the SIP Extension server. To change the value displayed here, click Common Settings and set the desired value. Value Range 1024–65535 Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References...
  • Page 213 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.2.3 Simple Remote Connection Data Transmission Protocol (HTTPS) Port No. for SIP-MLT Specifies the HTTPS port of the PBX-side ACS for data communication with KX-UT series SIP phones. Value Range 0–65535 (Setting "0"...
  • Page 214: Sip Extension

    9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Value Range 1024–65535 Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property PC Programming Manual References 12.1.1 PBX Configuration—[4-1-1] Extension—Wired Extension—Extension Settings—Option 9— Built-in Communication Assistant 12.2.1 PBX Configuration—[4-2-1] Extension—Portable Station—Extension Settings—Option 9— Built-in Communication Assistant Feature Guide References 2.26.2 CA (Communication Assistant) LAN Status...
  • Page 215 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.2 SIP (Session Initiation Protocol) Extension SIP Location Hold Time Min. Specifies the minimum length of time that the PBX holds information on the location of SIP Extensions. Value Range 10–3600 s Maintenance Console Location...
  • Page 216 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Feature Guide References 5.2.2 SIP (Session Initiation Protocol) Extension Setting parameters assigned to Remote SIP-MLT—NAT - CWMP Server IP Address Specifies the outside-facing IP address or host name of the PBX-side network gateway for remote connections. Value Range 1.0.0.0–223.255.255.255 (IP address), Max.
  • Page 217 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Setting parameters assigned to Remote SIP-MLT—NAT - SIP-MLT Data Download Server (HTTP) Port No. Specifies the outside-facing HTTP port of the PBX-side network gateway for remote connections used for downloading data to KX-UT series SIP phones. Value Range 1–65535 Maintenance Console Location...
  • Page 218 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Setting parameters assigned to Remote SIP-MLT—NAT - SIP Proxy Server Port Specifies the outside-facing port of the network gateway connected to the SIP proxy server. Value Range 1–65535 Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.2.3 Simple Remote Connection Setting parameters assigned to Remote SIP-MLT—NAT - NTP Server IP Address...
  • Page 219 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Value Range Register, Blank UDP, None Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.2.3 Simple Remote Connection Setting parameters assigned to Remote SIP-MLT—NAT - Keep Alive Packet Sending Interval Time (s) Specifies the time interval between transmissions of the Keep Alive packet.
  • Page 220 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Setting parameters for Networking Survivability, assigned to Remote SIP-MLT—NAT - CWMP Server IP Address Specifies the outside-facing IP address or host name of the PBX-side network gateway for remote connections that is used when the gateway specified in Setting parameters assigned to Remote SIP-MLT is not available. Value Range 1.0.0.0–223.255.255.255 (IP address), Max.
  • Page 221 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Control Condition of Remote SIP-MLT—PERIODIC Ability Specifies whether alive monitoring is performed for connected remote extensions. Value Range Enable, Disable Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Feature Guide References 5.2.2.3 Simple Remote Connection Control Condition of Remote SIP-MLT—PERIODIC Packet Sending Interval Time Specifies the polling interval for alive monitoring when PERIODIC Ability is set to "Enable".
  • Page 222 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DSP Digital Gain (Up) Specifies the DSP Digital Gain for the up voice path. Value Range -14–6 dB Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property EC Gain Specifies the Echo Canceller Gain.
  • Page 223 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main DSP Digital Gain (Up) on V-SIPEXT side for conference Specifies the DSP Digital Gain for the up voice path for conference calls using an extension of a V-SIPEXT card. Value Range -14–6 dB Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DSP Digital Gain (Up) on V-UTEXT side for conference Specifies the DSP Digital Gain for the up voice path for conference calls using an extension of a V-UTEXT...
  • Page 224 9.5.1 PBX Configuration—[1-1] Configuration—Slot—Site Property—Main Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DSP Digital Gain (Down) on TDM side for conference Specifies the DSP Digital Gain for the down voice path for conferencing using TDM circuit mode communication. Value Range -14–6 dB Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property...
  • Page 225: Pbx Configuration-[1-1] Configuration-Slot-Site Property-Fax Card

    9.5.2 PBX Configuration—[1-1] Configuration—Slot—Site Property—FAX Card 9.5.2 PBX Configuration—[1-1] Configuration—Slot—Site Property—FAX Card Information and settings for the FAX Card for the PBX site can be confirmed and specified. Status Indicates if a FAX Card is installed in the PBX (reference only). Value Range Installed, None Maintenance Console Location...
  • Page 226: Pbx Configuration-[1-1] Configuration-Slot-Site Property-Nsvm

    9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM 9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM Settings related to audio quality and sound detection for the PBX site can be specified. Echo Canceller Ability Specifies the echo canceller ability time. Value Range OFF, 64 ms, 128 ms Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property DSP Digital Gain (Down)
  • Page 227 9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM NLP Setting Specifies the NLP (Non-Linear Processor) setting to control echo sound quality. Value Range Disable, Weak, Normal, Strong Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property FAX Detection Ability Enables the use of the FAX Detection Ability feature. Since fax signals using a codec other than G.711 cannot be received accurately at the destination, this feature automatically switches the codec to G.711 to enable end-to-end fax signal relay over the network.
  • Page 228 9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property CNG Signal Fixation Detection Pattern Specifies the CNG signal pattern to be detected before the PBX proceeds the fax operation. Value Range OFF, ON Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property Maximum Silence Time Specifies the length of time of silence that the PBX will detect as the end of a call.
  • Page 229 9.5.3 PBX Configuration—[1-1] Configuration—Slot—Site Property—NSVM Value Range 1000–60000 (ms) Maintenance Console Location 9.5 PBX Configuration—[1-1] Configuration—Slot—Site Property PC Programming Manual...
  • Page 230: Pbx Configuration-[1-1] Configuration-Slot-Um Card Property

    9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property The properties of the Unified Messaging (UM) system can be specified. Main Echo Canceller Ability Specifies the echo canceller ability time. Value Range OFF, 64 ms, 128 ms Maintenance Console Location 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property DSP Digital Gain (Down)
  • Page 231 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property NLP Setting Specifies the NLP (Non-Linear Processor) setting to control echo sound quality. Value Range Disable, Weak, Normal, Strong Maintenance Console Location 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property FAX Detection Ability Enables the use of the FAX Detection Ability feature. Since fax signals using a codec other than G.711 cannot be received accurately at the destination, this feature automatically switches the codec to G.711 to enable end-to-end fax signal relay over the network.
  • Page 232 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property Maintenance Console Location 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property CNG Signal Fixation Detection Pattern Specifies whether or not the Unified Messaging system will respond to CNG signals. Value Range OFF, ON Maintenance Console Location 9.6 PBX Configuration—[1-1] Configuration—Slot—UM Card Property PC Programming Manual...
  • Page 233: Pbx Configuration-[1-1] Configuration-Slot-Um Port Property

    9.7 PBX Configuration—[1-1] Configuration—Slot—UM Port Property 9.7 PBX Configuration—[1-1] Configuration—Slot—UM Port Property The properties of the Unified Messaging (UM) system’s ports can be specified. Main The Port for each item is displayed for your reference. For details, see Common Programming Reference Items in 9.1 PBX Configuration—[1-1] Configuration—Slot Extension Number Specifies the extension number of the port.
  • Page 234: Pbx Configuration-[1-1] Configuration-Slot-Port Property-Port Type View

    9.8 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type View 9.8 PBX Configuration—[1-1] Configuration—Slot—Port Property—Port Type View Displays the number of connected telephones, devices, and Cell Stations (CSs). This screen can be accessed from the Port Property screen of any extension cards in use in the PBX system, including extension cards of legacy gateways.
  • Page 235: Pbx Configuration-[1-1] Configuration-Slot-V-Sipgw-Shelf Property

    9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property Common settings for all of the V-SIPGW cards installed in the Virtual Shelf can be programmed. Icon Description In this section, the following icons show the different parameter type. Icon Description for Parameter Type Manual programming is compulsory under certain conditions.
  • Page 236 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property Maintenance Console Location 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property NAT - Keep Alive Packet Sending Ability Specifies whether to send Keep Alive packets in order to maintain the NAT binding information. This setting may be compulsory depending on the network conditions. Value Range Disable, Enable Maintenance Console Location...
  • Page 237 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property STUN Ability Specifies whether to open a protocol port of the STUN server to enable STUN feature. Value Range Disable, Enable Maintenance Console Location 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property STUN Client Port Number Specifies the port number of the PBX used for communications with the STUN server. Value Range 1–65535 Maintenance Console Location...
  • Page 238 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property Maintenance Console Location 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property Symmetric Response Routing Ability Enables this feature to request that the SIP server sends the response back to the source IP address and port from which the request originated. Value Range Disable, Enable Maintenance Console Location...
  • Page 239 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Property SIP QoS-ToS Priority Specifies the priority level in the ToS field when "ToS" is selected in SIP QoS Ability. Value Range 0–7 Maintenance Console Location 9.9 PBX Configuration—[1-1] Configuration—Slot—V-SIPGW—Shelf Prop