Actions
Step 8
Replace the appropriate photoconductor unit or developer unit.
See
"Developer unit and photoconductor unit removal" on
page
646.
Does the problem remain?
Step 9
a
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
b
Check the test page.
Is only one color producing mottled print and dots?
Step 10
Replace the photoconductor unit with the affected color. See
"Developer unit and photoconductor unit removal" on
page
646.
Does the problem remain?
Step 11
Replace the transfer belt. See
page
652.
Does the problem remain?
Print crooked or skewed check
"Transfer belt removal" on
Diagnostic information
64
Yes
No
Go to step 9.
The problem is
solved.
Go to step 10.
Go to step 11.
Go to step 11.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7564