Page 1 CX825, CX860, XC8155, XC8160, XC8163 MFPs User's Guide October 2020 www.lexmark.com Machine type(s): 7564 Model(s): 336, 337, 536, 537...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Conventions................................7 Product statements..............................7 Learning about the printer................. 10 Finding information about the printer......................10 Selecting a location for the printer......................... 11 Printer conﬁgurations............................12 Attaching cables..............................14 Using the control panel............................ 16 Understanding the status of the power button and indicator light............17 Using the home screen.............................17 Setting up and using the home screen applications......19 Customizing the home screen........................19...
Page 3 Contents Activating Voice Guidance..........................26 Adjusting the Voice Guidance speech rate....................26 Enabling spoken passwords or personal identiﬁcation numbers............26 Navigating the screen using gestures......................27 Using the keyboard on the display.......................27 Loading paper and specialty media............28 Setting the size and type of the specialty media..................28 Conﬁguring Universal paper settings......................
Page 4 Contents Reducing or enlarging copies........................47 Collating copies..............................47 Placing separator sheets between copies....................47 Copying multiple pages onto a single sheet..................... 48 Creating a copy shortcut..........................48 E-mailing...................... 49 Using the automatic document feeder and scanner glass..............49 Conﬁguring the SMTP server for e‑mail...................... 49 Sending an e-mail.............................
Page 5 Contents Device.................................. 68 Print..................................83 Paper..................................93 Copy..................................96 Fax..................................100 E-mail..................................113 FTP..................................119 USB Drive................................122 Network/Ports..............................128 Security................................140 Reports................................147 Help..................................148 Troubleshooting............................... 148 Printing the Menu Settings Page......................... 149 Securing the printer..................150 Locating the security slot..........................150 Erasing printer memory..........................150 Erasing printer hard disk memory....................... 150 Encrypting the printer hard disk........................151 Restoring factory default settings.........................151 Statement of Volatility............................151...
Page 6 Contents Clearing jams.................... 204 Avoiding jams..............................204 Identifying jam locations..........................205 Paper jam in trays............................206 Paper jam in the multipurpose feeder.......................208 Paper jam in the automatic document feeder..................209 Paper jam in the standard bin........................211 Paper jam in door B............................212 Paper jam in the ﬁnisher bin.........................
Page 7: Safety Information
CAUTION—POTENTIAL INJURY: Only a Lexmark Inline Surge Protector that is properly connected between the printer and the power cord provided with the printer may be used with this product. The use of non-Lexmark surge protection devices may result in a risk of ﬁre, property damage, or poor printer performance.
Page 8 Make sure that there is adequate clearance around the printer. CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters.
Page 9 Safety information CAUTION—TIPPING HAZARD: To reduce the risk of equipment instability, load each tray separately. Keep all other trays closed until needed. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 10: Learning About The Printer
Finding information about the printer What are you looking for? Find it here Initial setup instructions: See the setup documentation that came with the printer or go to http://support.lexmark.com. • Connecting the printer • Installing the printer software More setup and instructions for using the printer: Information Center—Go to...
Page 11: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Go to http://support.lexmark.com. support: Note: Select your country or region, and then • Documentation select your product to view the appropriate support site.
Page 12: Printer Configurations
Learning about the printer • Keep the printer: – Clean, dry, and free of dust. – Away from stray staples and paper clips. – Away from the direct airﬂow of air conditioners, heaters, or ventilators. – Free from direct sunlight and humidity extremes. •...
Page 13 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. You can conﬁgure your printer by adding an optional 2200‑sheet tray or a combination of up to three optional...
Page 14: Attaching Cables
Learning about the printer Staple ﬁnisher Note: This option is not supported if another ﬁnisher is installed. Multiposition staple, hole punch ﬁnisher Note: This option is not supported if another ﬁnisher is installed. Mailbox Optional 2200‑sheet tray Caster base Optional 550‑sheet trays or envelope trays Attaching cables CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, do not set up this product or make any electrical or cabling connections, such as the power cord, fax feature, or telephone, during a...
Page 15 Learning about the printer Warning—Potential Damage: To avoid loss of data or printer malfunction, do not touch the USB cable, any wireless network adapter, or the printer in the areas shown while actively printing. Printer port Function EXT port Connect more devices (telephone or answering machine) to the printer and the telephone line.
Page 16: Using The Control Panel
Learning about the printer Using the control panel Use the Display • View the printer messages and supply status. • Set up and operate the printer. Home button Go to the home screen. Power button • Turn on or turn off the printer. Note: To turn off the printer, press and hold the power button for ﬁve seconds.
Page 17: Understanding The Status Of The Power Button And Indicator Light
Learning about the printer Understanding the status of the power button and indicator light Indicator light Printer status The printer is off or in Hibernate mode. Blue The printer is ready or processing data. The printer requires user intervention. Power button light Printer status The printer is off, ready, or processing data.
Page 18 Learning about the printer Touch Status/Supplies • Show a printer warning or error message whenever the printer requires intervention to continue processing. • View more information on the printer warning or message, and on how to clear it. Note: You can also access this setting by touching the top section of the home screen.
Page 19: Setting Up And Using The Home Screen Applications
Select the icons that you want to appear on the home screen. Apply the changes. Supported applications Application Printer models Scan Center CX825, CX860, XC8155, XC8160, XC8163 Shortcut Center CX825, CX860, XC8155, XC8160, XC8163 Card Copy CX825, CX860, XC8155, XC8160, XC8163 Display Customization...
Page 20: Setting Up Card Copy
Setting up and using the home screen applications • Make sure that the printer has access rights to the folder where the bookmark is located. Apply the changes. Setting up Card Copy Open a Web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 21: Setting Up Device Quotas
Setting up and using the home screen applications Setting up Device Quotas Notes: • This application is supported only in some printer models. For more information, see “Supported applications” on page • You may need administrative rights to access the application. Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 22: Configuring Eco-Settings
Touch OK, and then take note of the authorization code. Note: The authorization code is valid only for 24 hours. Open a web browser, and then go to https://lexmark.cloud-connect.co. Click Next, and then accept the Terms of Use. Enter the authorization code, and then click Connect.
Page 23: Managing Bookmarks
Setting up and using the home screen applications Managing bookmarks Creating bookmarks Use bookmarks to print frequently accessed documents that are stored in servers or on the web. Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: •...
Page 24: Managing Contacts
Setting up and using the home screen applications Managing contacts Adding contacts Open a web browser, and then type the printer IP address in the address ﬁeld. Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123.
Page 25: Deleting Contacts Or Groups
Setting up and using the home screen applications Do either of the following: • From the Contacts section, click a contact name, and then edit the information. • From the Contact Groups section, click a group name, and then edit the information. Apply the changes.
Page 26: Setting Up And Using The Accessibility Features
Setting up and using the accessibility features Setting up and using the accessibility features Enabling Magniﬁcation mode From the control panel, press and hold the 5 key until you hear a voice message. Select Magniﬁcation mode. Select OK. For more information on navigating a magniﬁed screen, see “Navigating the screen using gestures”...
Page 27: Navigating The Screen Using Gestures
Setting up and using the accessibility features Navigating the screen using gestures Notes: • The gestures are applicable only when Voice Guidance is activated. • Enable Magniﬁcation to use the zoom and pan gestures. • Use a physical keyboard to type characters and adjust certain settings. Gesture Function Double‑tap...
Page 28: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the size and type of the specialty media The trays automatically detect the size of plain paper. For specialty media like labels, card stock, or envelopes, do the following: From the home screen, navigate to: Settings >...
Page 29 Loading paper and specialty media Flex, fan, and align the paper edges before loading. Load the paper with the printable side faceup. Note: Load envelopes only in the optional envelope tray. Warning—Potential Damage: Do not use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives in the optional envelope tray.
Page 30: Loading The Multipurpose Feeder
Loading paper and specialty media Insert the tray. If loading a paper type other than plain, set the paper size and paper type in the Paper menu to match the paper loaded. Loading the multipurpose feeder Open the multipurpose feeder. Adjust the guide to match the size of the paper you are loading.
Page 31: Linking Trays
Loading paper and specialty media Load the paper. • Load paper, card stock, and transparencies with the printable side facedown and the top edge entering the printer ﬁrst. • Load envelopes with the ﬂap side up and against the left side of the paper guide. Load European envelopes with the ﬂap side up and entering the printer ﬁrst.
Page 32: Paper Support
Paper support Paper support Supported paper sizes Supported input sizes Paper size Dimensions 550‑ 2200‑ Envelope Multipurpose Two‑sided sheet tray sheet tray tray printing feeder 3 x 5 76.2 x 127 mm (3 x 5 in.) 4 x 6 101.6 x 152.4 mm (4 x 6 in.) 210 x 297 mm (8.3 x 11.7 in.)
Page 33 Paper support Paper size Dimensions 550‑ 2200‑ Envelope Multipurpose Two‑sided sheet tray sheet tray tray printing feeder Statement 139.7 x 215.9 mm (5.5 x 8.5 in.) 139.7 x 148 mm to 215.9 x 355.6 mm Universal (5.5 x 5.8 in. to 8.5 x 14 in.) Universal 76.2 x 127 mm to...
Page 34 Paper support Supported output sizes Paper size Dimensions Standard Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Offset Staple Offset Staple Hole 2‑bin punch mailbox 3 x 5 76.2 x 127 mm (3 x 5 in.) 4 x 6 101.6 x 152.4 mm (4 x 6 in.) 210 x 297 mm (8.3 x 11.7 in.)
Page 35: Supported Paper Types
Paper support Paper size Dimensions Standard Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Offset Staple Offset Staple Hole 2‑bin punch mailbox Universal 98.4 x 162 mm to 176 x 250 mm (3.9 x 6.4 in. to 6.9 x 9.8 in.) Universal 210 x 215.9 mm to 210 x 1321 mm...
Page 36 Paper support Paper type 550‑sheet 2200-sheet Envelope Multipurpose Two‑sided tray tray tray feeder printing Plain Paper Card Stock Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Transparency Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton Supports up to 176 g/m of card stock weight.
Page 37: Supported Paper Weights
Paper support Paper type Staple ﬁnisher Multiposition staple, hole punch ﬁnisher Non‑ﬁnishing Offset Staple Standard bin 2‑bin Staple (Normal mailbox and hole and offset punch stacking) Recycled Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough Cotton...
Page 38 Paper support Paper type Standard 550‑sheet 2200-sheet tray Envelope tray Multipurpose feeder tray Card stock 88–300 g/m (60– 163–176 g/m (90– 192 lb) 120 lb) Labels 88–300 g/m (60– 199–220 g/m (53– 192 lb) 59 lb) Envelopes 60–105 g/m (16– 60–105 g/m (16–28 lb) 4, 5...
Page 39: Printing
Printing from a mobile device using Lexmark Mobile Print Lexmark Mobile Print allows you to send documents and images directly to a supported Lexmark printer. Open the document, and then send or share the document to Lexmark Mobile Print. Note: Some third‑party applications may not support the send or share feature. For more information, see the documentation that came with the application.
Page 40 Printing From your Android mobile device, open a document or select a document from your ﬁle manager. > Print. Select a printer, and then tap Printing from a mobile device using Mopria Print Service ® Mopria Print Service is a mobile printing solution for mobile devices running on Android version 5.0 or later. It allows you to print directly to any Mopria‑certiﬁed printer.
Page 41: Printing From A Flash Drive
Printing Printing from a mobile device using Wi‑Fi Direct® ® Wi‑Fi Direct is a printing service that lets you print to any Wi‑Fi Direct‑ready printer. Note: Make sure that the mobile device is connected to the printer wireless network. For more information, “Connecting a mobile device to the printer”...
Page 42: Supported Flash Drives And File Types
Printing Supported ﬂash drives and ﬁle types Flash drives • Lexar JumpDrive S70 (16GB and 32GB) • SanDisk Cruzer (16GB and 32GB) • PNY Attache (16GB and 32GB) Notes: – The printer supports high‑speed USB ﬂash drives with full‑speed standard. –...
Page 43: Configuring Confidential Jobs
Printing Conﬁguring conﬁdential jobs From the control panel, navigate to: Settings > Security > Conﬁdential Print Setup Conﬁgure the settings. Max Invalid PIN Set the number of times an invalid PIN can be entered. Note: When the limit is reached, the print jobs for that user name are deleted. Conﬁdential Job Set the expiration time for conﬁdential print jobs.
Page 44: Printing From A Cloud Connector Profile
Printing from a Cloud Connector proﬁle Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. From the home screen, touch Cloud Connector. Select a cloud service provider, and then select a proﬁle.
Page 45: Printing A Directory List
Printing Printing a directory list From the home screen, touch Settings > Reports > Print > Print Directory. Canceling a print job From the printer control panel From the home screen, touch Job Queue. Note: You can also access this setting by touching the top section of the home screen. Select the job to cancel.
Page 46: Copying
Copying Copying Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 47: Copying On Letterhead
Copying Copying on letterhead Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Copy From > select the size of the original document. Touch Copy To, and then select the paper source that contains the letterhead. If you loaded the letterhead into the multipurpose feeder, then navigate to: Copy To >...
Page 48: Copying Multiple Pages Onto A Single Sheet
Copying Copying multiple pages onto a single sheet Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Copy > Pages per Side. Adjust the settings. Copy the document. Creating a copy shortcut From the home screen, touch Copy.
Page 49: E-Mailing
E-mailing E-mailing Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 50: Sending An E-Mail
E-mailing Sending an e-mail Using the control panel Load an original document into the ADF tray or on the scanner glass. From the home screen, touch E-mail, and then enter the needed information. Note: You can also enter the recipient using the address book or shortcut number. If necessary, conﬁgure the output ﬁle type settings.
Page 51: Faxing
Faxing Faxing Setting up the printer to fax Notes: • The following connection methods are applicable only in some countries or regions. • During the initial printer setup, clear the fax function check box and any other function you plan to set up later, and then touch Continue.
Page 52 Faxing Notes: • View the printer IP address on the printer home screen. The IP address appears as four sets of numbers separated by periods, such as 123.123.123.123. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Settings >...
Page 53 Faxing Setup 1: Printer is connected to a dedicated fax line Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • You can set the printer to receive faxes automatically (Auto Answer On) or manually (Auto Answer Off).
Page 54 Faxing Connected to the same telephone wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the answering machine to the telephone port of the printer.
Page 55 Faxing Connected to different wall jacks Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Notes: • If you have only one telephone number on your line, then set the printer to receive faxes automatically. •...
Page 56 Faxing Setup 3: Printer is sharing the line with a telephone subscribed to voice mail service Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to an active analog wall jack. Connect the telephone to the telephone port of the printer.
Page 57 There may be an adapter plug installed in the telephone port of the printer. Do not remove the adapter plug from the telephone port of the printer if you are connecting to a serial or cascaded telephone system. Part name Part number Lexmark adapter plug 40X8519...
Page 58 Faxing Connecting the printer to a non‑RJ11 wall jack Connect one end of the telephone cable to the line port of the printer. Connect the other end of the cable to the RJ11 adapter, and then connect the adapter to the wall jack. If you want to connect another device with a non‑RJ11 connector to the same wall jack, then connect it directly to the telephone adapter.
Page 59 Faxing Connecting the printer to a wall jack in Germany The German wall jack has two kinds of ports. The N ports are for fax machines, modems, and answering machines. The F port is for telephones. Connect the printer to any of the N ports. Connect one end of the telephone cable to the line port of the printer.
Page 60: Using The Automatic Document Feeder And Scanner Glass
Faxing Connecting to a distinctive ring service A distinctive ring service lets you have multiple telephone numbers on one telephone line. Each telephone number is assigned a different ring pattern. From the home screen, touch Settings > Fax > Fax Setup > Fax Receive Settings > Admin Controls > Answer On.
Page 61: Scheduling A Fax
Faxing If necessary, conﬁgure other fax settings. Send the fax job. Using the computer Note: Make sure that the Universal Fax driver is installed. For Windows users With a document open, click File > Print. Select the printer, and then click Properties, Preferences, Options, or Setup. Click Fax >...
Page 62: Changing The Fax Resolution
Faxing Changing the fax resolution Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Fax, and then enter the needed information. Touch Resolution, and then adjust the setting. Send the fax. Adjusting the fax darkness Load an original document into the ADF tray or on the scanner glass.
Page 63: Scanning
Scanning Scanning Using the automatic document feeder and scanner glass Automatic document feeder (ADF) Scanner glass • Use the ADF for multiple‑page or two-sided documents. • Load an original document faceup. For multiple‑page documents, make sure to align the leading edge •...
Page 64: Scanning To A Flash Drive
Scanning • If you are using a proxy server, then temporarily disable it to load the web page correctly. Click Shortcuts > Add Shortcut. From the Shortcut Type menu, select Network Folder, and then conﬁgure the settings. Apply the changes. Scanning to a ﬂash drive Load an original document into the ADF tray or on the scanner glass.
Page 65: Scanning To A Fax Server
Scanning to a Cloud Connector proﬁle Note: This application is available only in certain country or region. For more information, contact your Lexmark representative. Load an original document into the ADF tray or on the scanner glass. From the home screen, touch Cloud Connector.
Page 66 Scanning Touch Scan Here. If necessary, change the scan settings. Scan the document.
Page 67: Understanding The Printer Menus
Restore Factory Defaults • • Remote Operator Panel Maintenance • • Notiﬁcations Visible Home Screen Icons • • Power Management About this Printer • Information Sent to Lexmark Print • • Layout • • Finishing* PostScript • • Setup • •...
Page 68: Device
Understanding the printer menus Reports • • Menu Settings Page Shortcuts • • Device • • Print Network Help • • Print All Guides Information Guide • • Color Quality Guide Media Guide • • Connection Guide Moving Guide • •...
Page 69 Understanding the printer menus Menu item Description Date and Time Conﬁgure the printer date and time and network time protocol. Conﬁgure Current Date and Time Manually Set Date and Time Date Format (MM‑DD‑YYYY*) Time Format (12 hour A.M./P.M.*) Time Zone (UTC‑5:00*) Network Time Protocol Enable NTP (On*) NTP Server...
Page 70 Understanding the printer menus Eco-Mode Menu item Description Print Specify whether to print on one side or both sides of the paper. Sides 1‑Sided* 2‑Sided Print Print multiple page images on one side of a sheet of paper. Pages per Side Off* 2 pages per side 3 pages per side...
Page 71 Understanding the printer menus Remote Operator Panel Menu item Description External VNC Connection Connect an external Virtual Network Computing (VNC) client to the remote control panel. Don’t Allow* Allow Authentication Type Set the authentication type when accessing the VNC client server.
Page 72 Understanding the printer menus Menu item Description Supplies Conﬁgure notiﬁcation settings when the printer requires user intervention. Custom Supply Estimates Show Estimates Note: This menu item appears only in the Embedded Web Server. Do Not Show Estimates* E‑mail Alerts Setup Conﬁgure the e‑mail settings of the printer.
Page 73 Understanding the printer menus Menu item Description Error Prevention Let the printer continue processing or printing a job automatically after clearing certain printer conditions that Auto Continue require user intervention. On* (5 seconds) Error Prevention Set the printer to restart when an error occurs. Auto Reboot Auto Reboot Reboot when idle...
Page 74 Understanding the printer menus Menu item Description Jam Content Recovery Specify how to restart a scan job after resolving a paper jam. Scanner Jam Recovery Job level Page level* Note: An asterisk (*) next to a value indicates the factory default setting. Power Management Menu item Description...
Page 75 Information Sent to Lexmark Menu item Description Information Sent to Lexmark Send printer usage and performance information to Lexmark. Supplies and Page Usage Note: Information Send Time appears only when you select any of the settings in Device Performance Information Sent to Lexmark, except None.
Page 76 Understanding the printer menus Menu item Description Speech Rate Set the Voice Guidance speech rate. Very Slow Note: This menu item appears only when a headphone or a speaker is Slow attached to the printer. Normal* Fast Faster Very Fast Rapid Very Rapid Fastest...
Page 77 Understanding the printer menus Menu item Description Tray Conﬁguration Set the tray to sense automatically the paper size loaded into Size Sensing Tray [x] Sensing Tray Conﬁguration Set the printer to link the trays that have the same paper type and paper size settings.
Page 78 Understanding the printer menus Menu item Description Supply Usage And Counters Reset the counter after installing a new part or supply. Reset Filter Counter Fuser Reset ITM Reset Tiered Coverage Ranges Adjust the amount of color coverage for each printing range. Tiered Coverage Metrics Show* Hide...
Page 79 Understanding the printer menus Menu item Description Fax Conﬁguration Set the storage location for all faxes. Fax Storage Location Note: This menu item appears only when a hard disk is NAND installed. Disk* Print Conﬁguration Print non‑copy jobs in grayscale. Black Only Mode Off* Print Conﬁguration...
Page 80 Understanding the printer menus Menu item Description Device Operations Show existing error messages on the display after the printer remains inactive on the home screen for a length of time equal Automatically Display Error Screens to the Screen Timeout setting. Device Operations Enable the printer to use the orientation setting under the Copy menu when sending quick copy jobs.
Page 81 Understanding the printer menus Menu item Description Scanner Conﬁguration Set the size, in millimeters, of the no‑print area around an ADF or ﬂatbed scan job. Edge Erase Flatbed Edge Erase (3*) ADF Edge Erase (3*) Scanner Conﬁguration Reduce skewing of documents that are scanned from the ADF. ADF Deskew ADF Mechanical Deskew (On*) ADF Electronic Deskew (On*)
Page 82 Export Conﬁguration File to USB* Export conﬁguration ﬁles to a ﬂash drive. Export Compressed Logs to USB* Export compressed log ﬁles to a ﬂash drive. Send Logs Send diagnostic information to Lexmark. Cancel Send * This menu item appears only in some printer models.
Page 83: Print
Understanding the printer menus Print Layout Menu item Description Sides Specify whether to print on one side or both sides of the paper. 1‑Sided* 2‑Sided Flip Style Determine which side of the paper is bound when performing two‑sided printing. Long Edge* Short Edge Blank Pages Print blank pages that are included in a print job.
Page 84 Understanding the printer menus Menu item Description Pages per Side Orientation Specify the orientation of multiple page images when using the Pages per Side menu. Auto* Landscape Portrait Pages per Side Border Print a border around each page image when using the Pages per Side menu. None* Solid Copies...
Page 85 Understanding the printer menus Menu item Description Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies • Between Copies offsets each copy of a print job if Collate is set to On Between Jobs [1,2,1,2,1,2].
Page 86 Understanding the printer menus Menu item Description Resource Save Determine what the printer does with downloaded resources, such as fonts and macros, when it receives a job that requires more than the Off* available memory. Notes: • When set to Off, the printer retains downloaded resources only until memory is needed.
Page 87 Understanding the printer menus Menu item Description RGB Brightness Adjust the brightness, contrast, and saturation for color output. ‑6 to 6 (0*) Note: This setting does not affect ﬁles where CMYK color speciﬁcations are used. RGB Contrast 0 to 5 (0*) RGB Saturation 0 to 5 (0*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 88 Understanding the printer menus Job Accounting Menu item Description Job Accounting Set the printer to create a log of the print jobs that it receives. Off* Note: This menu item appears only when a ﬂash memory or hard disk is installed.
Page 89 Understanding the printer menus Menu item Description Log File Preﬁx Specify the preﬁx for the log ﬁles. Note: The current host name deﬁned in the TCP/IP menu is used as the default log ﬁle preﬁx. Note: An asterisk (*) next to a value indicates the factory default setting. Menu item Description Print Error Pages...
Page 90 Understanding the printer menus Menu item Description Minimum Line Width Set the minimum stroke width. 1–30 (2*) Notes: • Jobs printed in 1200 dpi use the value directly. • Jobs printed in 4800 CQ use half the value. Lock PS Startup Mode Disable the SysStart ﬁle.
Page 91 Understanding the printer menus Menu item Description Pitch Specify the pitch for ﬁxed or monospaced fonts. 0.08–100 (10*) Note: Pitch refers to the number of ﬁxed‑space characters in a horizontal inch of type. Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Lines per Page...
Page 92 Understanding the printer menus Menu item Description Print Timeout Set the printer to end a print job after it has been idle for the speciﬁed amount of time. On* (90 seconds) Note: An asterisk (*) next to a value indicates the factory default setting. HTML Menu item Description...
Page 93: Paper
Understanding the printer menus Menu item Description Orientation Specify the orientation of text and graphics on the page. Portrait* Landscape Reverse Portrait Reverse Landscape Note: An asterisk (*) next to a value indicates the factory default setting. Paper Tray Conﬁguration Menu item Description Default Source...
Page 94 Understanding the printer menus Media Conﬁguration Universal Setup Menu item Description Units of Measure Specify the unit of measurement for the universal paper. Inches Note: Inches is the U.S. factory default setting. Millimeters is the Millimeters international factory default setting. Portrait Width Set the portrait width of the universal paper.
Page 95 Understanding the printer menus Media Types Menu item Description Plain Specify the texture, weight, and orientation of the paper. Card Stock Recycled Transparency Glossy Heavy Glossy Labels Vinyl Labels Bond Envelope Rough Envelope Letterhead Preprinted Colored Paper Light Heavy Rough/Cotton Custom Type [X] Bin Conﬁguration Menu item...
Page 96: Copy
Understanding the printer menus Copy Copy Defaults Menu item Description Content Type Improve the output result based on the content of the original document. Text Text/Photo* Photo Graphics Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet...
Page 97 Understanding the printer menus Menu item Description Print Page Borders Place a border around each image when printing multiple pages on a single page. Off* Collate Print multiple copies in sequence. Off [1,1,1,2,2,2] On [1,2,1,2,1,2]* Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies...
Page 98 Understanding the printer menus Menu item Description Number of Copies Specify the number of copies. 1–9999 (1*) Header/Footer Specify the header or footer information on the scanned image. Left Header Middle Header Right Header Left Footer Middle Footer Right Footer Overlay Specify the overlay text to print on each copy.
Page 99 Understanding the printer menus Menu item Description Background Removal Remove the background color or image noise from the original document. Background Detection Notes: Content‑based* • Content-based removes the background color from the original Fixed document . Level • Fixed removes image noise from a photo. ‑4 to 4 (0*) Auto Center Align the content at the center of the page.
Page 100: Fax
Understanding the printer menus Menu item Description Custom Job Scanning Set the printer to scan the ﬁrst set of original documents using the speciﬁed settings, and then scan the next set with the same or different settings. Off* Note: This menu item appears only when a hard disk is installed. Allow Save as Shortcut Save copy settings as a shortcut.
Page 101 Understanding the printer menus Menu item Description Enable Manual Fax Set the printer to fax manually. Off* Notes: • This menu item does not appear if Fax Transport is set to T.38. • This menu item requires a line splitter and a telephone handset. •...
Page 102 Understanding the printer menus Menu item Description Fax Transport Set the fax transport method. Analog* etherFAX None T.38 Note: An asterisk (*) next to a value indicates the factory default setting. Fax Send Settings Menu item Description Resolution Set the resolution of the scanned image. Standard* Note: A higher resolution increases fax transmission time and requires higher Fine...
Page 103 Understanding the printer menus Menu item Description Behind a PABX Set the printer to dial a fax number without waiting to recognize the dial tone. Note: Private Automated Branch Exchange (PABX) is a telephone network that Off* allows a single access number to offer multiple lines to outside callers. Dial Mode Specify the dial mode for incoming or outgoing faxes.
Page 104 Understanding the printer menus Menu item Description Negative Image Create a negative image of the original document. Off* Shadow Detail Adjust the amount of shadow detail visible on a scanned image. ‑4 to 4 (0*) Scan Edge to Edge Allow edge‑to‑edge scanning of the original document. Off* Sharpness Adjust the sharpness of the scanned image.
Page 105 Understanding the printer menus Menu item Description Custom Job Scanning Turn on scanning of custom jobs by default. Off* Note: This menu item appears only when a hard disk is installed. Scan Preview Show a preview of the scan on the display. Off* Note: This menu item appears only when a hard disk is installed.
Page 106 Understanding the printer menus Menu item Description Sides Print on both sides of the paper. Off* Separator Sheets Specify whether to insert blank separator sheets when printing. None* Before Job After Job Separator Sheet Source Specify the paper source for the separator sheet. Tray [X] (1*) Output Bin Specify the output bin for received faxes.
Page 107 Understanding the printer menus Menu item Description Enable Color Fax Receive Set the printer to receive fax in color. Enable Caller ID Show the number that is sending the incoming fax. Block No Name Fax Block incoming faxes sent from devices with no station ID or fax ID speciﬁed. Off* Banned Fax List Specify the phone numbers that you want to block.
Page 108 Understanding the printer menus Fax Cover Page Menu item Description Fax Cover Page Conﬁgure the settings for the fax cover page. Off by Default* On by Default Never Use Always Use Include To ﬁeld Off* Include From ﬁeld Off* From Include Message Field Off* Message:...
Page 109 Understanding the printer menus Menu item Description Receive Error Log Print a log for fax‑receive failures. Print Never* Print on Error Auto Print Logs Print all fax activity. Log Paper Source Specify the paper source for printing logs. Tray [x] (1*) Logs Display Identify the sender by remote fax name or fax number.
Page 110 Understanding the printer menus Fax Server Setup General Fax Settings Menu item Description To Format Specify a fax recipient. Note: If you want to use the fax number, then type the number sign (#) before a number. Reply Address Specify a reply address for sending fax. Subject Specify the fax subject and message.
Page 111 Understanding the printer menus Menu item Description SMTP Server Authentication Set the authentication type for the SMTP server. No authentication required* Login / Plain NTLM CRAM‑MD5 Digest‑MD5 Kerberos 5 Device‑Initiated E‑mail Specify whether credentials are required for device‑initiated e‑mail. None* Use Device SMTP Credentials User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail.
Page 112 Understanding the printer menus Menu item Description Content Type Improve the output result based on the content of the original document. Text* Text/Photo Photo Graphics Content Source Improve the output result based on the source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film...
Page 113: E-Mail
Understanding the printer menus E-mail E‑mail Setup Menu item Description Primary SMTP Gateway Type the IP address or host name of the primary SMTP server for sending e-mail. Primary SMTP Gateway Port Enter the port number of the primary SMTP server. 1–65535 (25*) Secondary SMTP Gateway Type the server IP address or host name of your secondary or...
Page 114 Understanding the printer menus Menu item Description User‑Initiated E‑mail Specify whether credentials are required for user‑initiated e‑mail. None* Use Device SMTP Credentials Use Session User ID and Password Use Session E‑mail address and Password Prompt user Use Active Directory Device Credentials Specify whether credentials are required for user‑initiated e‑mail.
Page 115 Understanding the printer menus Menu item Description Content Source Improve the output result based on the content source of the original document. Black and White Laser Color Laser* Inkjet Photo/Film Magazine Newspaper Press Other Color Set the printer to capture ﬁle content in color or in mono. Black and White Gray Color*...
Page 116 Understanding the printer menus Menu item Description Color Dropout Specify which color to drop during scanning, and adjust the dropout setting for that color. Color Dropout (None*) Default Red Threshold (128*) Default Green Threshold (128*) Default Blue Threshold (128*) Auto Color Detect Conﬁgure the auto color detection setting.
Page 117 Understanding the printer menus Menu item Description Temperature Generate a bluer or redder output of the original document. ‑4 to 4 (0*) Blank Pages Set the sensitivity of scans in relation to blank pages in the original document. Blank Page Removal (Do Not Remove*) Blank Page Sensitivity (5*) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 118 Understanding the printer menus Menu item Description Adjust ADF Skew Set the printer to adjust the skewed images from documents that are scanned from the ADF. Off* Transmission Log Print a transmission log for e‑mail scans. Print log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing e‑mail logs.
Page 119: Ftp
Understanding the printer menus FTP Defaults Menu item Description Format Specify the ﬁle format for the scanned image. JPEG (.jpg) PDF (.pdf)* TIFF (.tif) XPS (.xps) PDF Settings Conﬁgure the PDF settings for the scanned image. PDF Version (1.5*) Note: Highly Compressed appears only when a hard disk is installed. Archival Version (A‑1a*) Highly Compressed (Off*) Secure (Off*)
Page 120 Understanding the printer menus Menu item Description Darkness Adjust the darkness of the scanned image. 1–9 (5*) Orientation Specify the orientation of the original document. Portrait* Landscape Original Size Set the paper size of the original document. Mixed Sizes* Sides Specify the orientation when scanning on both sides of the document.
Page 121 Understanding the printer menus Menu item Description Background Removal Remove the background color or image noise from the original document. Background Detection (Content‑based*) Level (0*) Notes: • Content-based removes the background color from the original document . • Fixed removes image noise from a photo. Mirror Image Create a mirror image of the original document.
Page 122: Usb Drive
Understanding the printer menus Menu item Description TIFF Compression Specify the compression type for TIFF ﬁles. LZW* JPEG Transmission Log Print a transmission log for FTP scans. Print Log* Do Not Print Log Print Only For Error Log Paper Source Specify the paper source for printing FTP logs.
Page 123 Understanding the printer menus Menu item Description PDF Settings Conﬁgure the PDF settings of the scanned image. PDF Version (1.5*) Notes: Archival Version (A‑1a*) • Archival Version and Archival (PDF/A) are supported only when PDF Version is Highly Compressed (Off*) set to 1.4.
Page 124 Understanding the printer menus Menu item Description Sides Specify the orientation of the original document when scanning on both sides of the document. Off* Long edge Short edge File Name Specify the ﬁle name of the scanned image. Note: An asterisk (*) next to a value indicates the factory default setting. Advanced Imaging Menu item Description...
Page 125 Understanding the printer menus Menu item Description Shadow Detail Adjust the shadow detail in the scanned image. ‑4 to 4 (0*) Scan Edge to Edge Scan the original document from edge to edge. Off* Sharpness Adjust the sharpness in the scanned image. 1–5 (3*) Temperature Generate a bluer or redder output of the original document.
Page 126 Understanding the printer menus Flash Drive Print Menu item Description Number of Copies Set the number of copies. 1–9999 (1*) Paper Source Set the paper source for the print job. Tray [x] (1*) Multipurpose Feeder Manual Paper Manual Envelope Color Print a ﬂash drive ﬁle in color.
Page 127 Understanding the printer menus Menu item Description Offset Pages Offset the output of each print job or each copy of a print job. None* Notes: Between Copies • Between Copies offsets each copy of a print job if Collate is set to (1,2,3) Between Jobs (1,2,3).
Page 128: Network/Ports
Understanding the printer menus Menu item Description Blank Pages Print blank pages in a print job. Do Not Print* Print Note: An asterisk (*) next to a value indicates the factory default setting. Network/Ports Network Overview Menu item Description Active Adapter Specify the type of the network connection.
Page 129 Note: This menu is available only in printers connected to a Wi‑Fi network or printers that have a wireless network adapter. Menu item Description Setup Using Mobile App Conﬁgure the wireless connection using Lexmark Mobile Assistant. Setup On Printer Panel Conﬁgure the wireless connection using the control panel.
Page 130 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 131 Understanding the printer menus Menu item Description PCL SmartSwitch Set the printer to switch automatically to PCL emulation when a print job requires it, regardless of the default printer language. Note: When this setting is disabled, the printer does not examine incoming data and uses the default printer language speciﬁed in the Setup menu.
Page 132 Understanding the printer menus Menu item Description Backup DNS Address Specify the backup DNS server addresses. Backup DNS Address 2 Backup DNS Address 3 Domain Search Order Specify a list of domain names to locate the printer and its resources that reside in different domains on the network.
Page 133 Understanding the printer menus Menu item Description Enable TLSv1.1 Enable the TLSv1.1 protocol. SSL Cipher List Specify the cipher algorithms to use for the SSL or the TLS connections. Note: An asterisk (*) next to a value indicates the factory default setting. SNMP Note: This menu appears only in network printers or printers that are attached to print servers.
Page 134 Understanding the printer menus Menu item Description SNMP Version 3 Conﬁgure SNMP version 3 to install and update the printer security. Enabled Context Name Set Read/Write Credentials User Name Authentication Password Privacy Password Set Read‑only Credentials User Name Authentication Password Privacy Password Authentication Hash SHA1*...
Page 135 Understanding the printer menus Menu item Description Proposed Encryption Method Set the encryption method. 3DES Note: This menu item appears only when Base Conﬁguration is set AES* to Compatibility. Proposed Authentication Method Set the authentication method. SHA1 Note: This menu item appears only when Base Conﬁguration is set SHA256* to Compatibility.
Page 136 Understanding the printer menus Menu item Description LPD Timeout Set the time‑out value to stop the Line Printer Daemon (LPD) server from waiting indeﬁnitely for hung or invalid print jobs. 0–65535 seconds (90*) LPD Banner Page Print a banner page for all LPD print jobs. Off* Note: A banner page is the ﬁrst page of a print job used as a separator of print jobs and to identify the originator of the print job...
Page 137 Understanding the printer menus Menu item Description Retries for HTTP/FTP Requests Set the number of retries to connect to the HTTP/FTP server. 1–299 (3*) Note: An asterisk (*) next to a value indicates the factory default setting. ThinPrint Menu item Description Enable ThinPrint Print using ThinPrint.
Page 138 Understanding the printer menus Menu item Description Enable USB Port Enable the front USB drive port. Note: An asterisk (*) next to a value indicates the factory default setting. Restrict external network access Menu item Description Restrict external network Restrict access to network sites. access Off* External network address...
Page 139 Understanding the printer menus Menu item Description Options Set the printer to process PDF ﬁles as an image for faster printing. Always Print As Image Off* Note: An asterisk (*) next to a value indicates the factory default setting. Wi‑Fi Direct Note: This menu appears only when a direct Wi‑Fi network is the active network.
Page 140: Security
Understanding the printer menus Security Login Methods Manage Permissions Menu item Description Function Access Control access to the printer functions. Access Address Book in Apps Note: Some menu items appear only when a hard disk is installed. Modify Address Book Manage Shortcuts Create Proﬁles Manage Bookmarks...
Page 141 Understanding the printer menus Menu item Description Administrative Menus Control access to the printer menu settings. Security Menu Network/Ports Menu Paper Menu Reports Menu Function Conﬁguration Menus Supplies Menu Option Card Menu SE Menu Device Menu Device Management Control access to the printer management options. Remote Management Firmware Updates Apps Conﬁguration...
Page 142 Understanding the printer menus Security Audit Log Menu item Description Enable Audit Record the events in the secure audit log and remote syslog. Off* Enable Remote Syslog Send audit logs to a remote server. Off* Remote Syslog Server Specify the remote syslog server. Remote Syslog Port Specify the remote syslog port.
Page 143 Understanding the printer menus Menu item Description Severity of Events to Log Specify the priority level cutoff for logging messages and events. 0 ‑ Emergency 1 ‑ Alert 2 ‑ Critical 3 ‑ Error 4 ‑ Warning* 5 ‑ Notice 6 ‑...
Page 144 Understanding the printer menus Menu item Description Digitally Sign Exports Add a digital signature to each exported log ﬁle. Off* Clear Log Delete all audit logs. Export Log Export a security log to a ﬂash drive. Syslog (RFC 5424) Syslog (RFC 3164) Note: An asterisk (*) next to a value indicates the factory default setting.
Page 145 Understanding the printer menus Menu item Description Repeat Job Expiration Set the expiration time for a print job that you want to repeat. Off* 1 Hour 4 Hours 24 Hours 1 Week Verify Job Expiration Set the expiration time that the printer prints a copy for the user to examine its quality, before printing the remaining copies.
Page 146 Understanding the printer menus Erase Temporary Data Files Menu item Description Stored in onboard memory Delete all ﬁles stored on the printer memory. Off* Stored on hard disk Delete all ﬁles stored on the printer hard disk. 1 Pass Erase* Note: This menu item appears only when a printer hard disk is installed.
Page 147: Reports
Understanding the printer menus Menu item Description Minimum Password Length Specify the password length. 0–32 Note: An asterisk (*) next to a value indicates the factory default setting. Reports Menu Settings Page Menu item Description Menu Settings Page Print a report that contains the printer menus. Device Menu item Description...
Page 148: Help
Understanding the printer menus Menu item Description Fax Job Log Print a report about the last 200 completed fax jobs. Note: This menu item appears only when Enable Job Log is set to On. Fax Call Log Print a report about the last 100 attempted, received, and blocked calls. Note: This menu item appears only when Enable Job Log is set to On.
Page 149: Printing The Menu Settings Page
Understanding the printer menus Menu item Description Cleaning the Scanner Print instructions on how to clean the scanner. Printing the Menu Settings Page From the home screen, touch Settings > Reports > Menu Settings Page.
Page 150: Securing The Printer
Securing the printer Securing the printer Locating the security slot The printer is equipped with a security lock feature. Attach a security lock compatible with most laptop computers in the location shown to secure the printer in place. Erasing printer memory To erase volatile memory or buffered data in your printer, turn off the printer.
Page 151: Encrypting The Printer Hard Disk
Securing the printer Note: This process can take from several minutes to more than an hour, making the printer unavailable for other tasks. Encrypting the printer hard disk This process erases all contents in the hard disk. If necessary, back up important data from the printer before starting the encryption.
Page 152 Securing the printer • The printer is removed from your premises for service. • The printer is sold to another organization. Disposing of a printer hard disk • Degaussing—Flushes the hard disk with a magnetic ﬁeld that erases stored data •...
Page 153: Maintaining The Printer
Maintaining the printer Maintaining the printer Warning—Potential Damage: Failure to maintain optimum printer performance, or to replace parts and supplies, may cause damage to your printer. Setting up e‑mail alerts Conﬁgure the printer to send e‑mail alerts when supplies are low, when paper must be changed or added, or when there is a paper jam.
Page 154: Networking
Maintaining the printer Adjusting the default headphones volume Headphones volume will reset to default value after the session is logged out, when the printer wakes from Sleep or Hibernate mode, or after a power‑on reset. From the control panel, select Settings > Device > Accessibility > Headphone Volume. Select the volume.
Page 155 Maintaining the printer Notes: • To know the IP address, see the documentation that came with your access point. • If you are using a proxy server, then temporarily disable it to load the web page correctly. Access the WPS settings. For more information, see the documentation that came with your access point. Enter the eight‑digit PIN, and then save the changes.
Page 156: Setting Up Serial Printing (Windows Only)
Maintaining the printer Changing the printer port settings after installing an internal solutions port Notes: • If the printer has a static IP address, then do not change the conﬁguration. • If the computers are conﬁgured to use the network name instead of an IP address, then do not change the conﬁguration.
Page 157: Cleaning Printer Parts
Maintaining the printer Cleaning printer parts Cleaning the printer CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock when cleaning the exterior of the printer, unplug the power cord from the electrical outlet and disconnect all cables from the printer before proceeding.
Page 158 Maintaining the printer Using a damp, soft, lint-free cloth, wipe the following areas: • ADF glass • ADF glass pad • Scanner glass...
Page 159 Maintaining the printer • Scanner glass pad Close the scanner cover. Emptying the hole punch box Open door J.
Page 160 Maintaining the printer Remove and empty the hole punch box. Insert the hole punch box. Close door J.
Page 161: Ordering Parts And Supplies
Using genuine Lexmark parts and supplies Your Lexmark printer is designed to function best with genuine Lexmark parts and supplies. Use of third-party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components. It can also affect warranty coverage.
Page 162 82K0X30 Yellow 82K0X40 Ultra High Yield regular toner cartridges Black 82K0U10 Cyan 82K0U20 Magenta 82K0U30 Yellow 82K0U40 Available only for CX825. Available only for CX860 Lexmark XC8155 Return Program cartridges Item Worldwide Latin America Black 24B6511 24B2454 Cyan 24B6508 24B2154...
Page 163 Maintaining the printer Item Worldwide Latin America Magenta 24B6509 24B2155 Yellow 24B6510 24B2421 Lexmark XC8160 and XC8163 Return Program cartridges Item Worldwide Latin America Black 24B6515 24B4803 Cyan 24B6512 24B2455 Magenta 24B6513 24B3581 Yellow 24B6514 24B3587 Ordering a photoconductor unit...
Page 164 Maintaining the printer Item All countries and regions Cyan imaging unit 21K3403 Magenta imaging unit 21K3402 Yellow imaging unit 21K3404 Ordering staple cartridges Item Part number Staple cartridges 25A0013 Ordering a waste toner bottle Item Part number Waste toner bottle 72K0W00 Conﬁguring supply notiﬁcations Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 165: Replacing Parts And Supplies
Maintaining the printer Replacing parts and supplies Replacing a developer unit Open door A. Remove the waste toner bottle.
Page 166 Maintaining the printer Remove the imaging unit. Remove the developer unit. Unpack the new developer unit, and then remove the packing material. Insert the new developer unit.
Page 167 Maintaining the printer Insert the imaging unit. Insert the waste toner bottle. Close door A. Replacing the fuser Turn off the printer. Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it.
Page 168 Maintaining the printer Remove the fuser. Unpack the new fuser. Clean the fuser lens using the cotton swab that came with the package.
Page 169 Maintaining the printer Insert the new fuser until it clicks into place. Close door B. Turn on the printer. Replacing a photoconductor unit Open door A.
Page 170 Maintaining the printer Remove the waste toner bottle. Remove the imaging unit. Remove the photoconductor unit.
Page 171 Maintaining the printer Unpack the new photoconductor unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum. Doing so may affect the print quality of future print jobs.
Page 172 Maintaining the printer Replacing an imaging unit Open door A. Remove the waste toner bottle.
Page 173 Maintaining the printer Remove the imaging unit. Unpack the new imaging unit, and then remove the packing material. Warning—Potential Damage: Do not expose the photoconductor unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum.
Page 174 Maintaining the printer Insert the waste toner bottle. Close door A. Replacing a toner cartridge Open door A. Remove the toner cartridge. Unpack the new toner cartridge.
Page 175 Maintaining the printer Insert the new toner cartridge until it clicks into place. Close door A. Replacing the pick roller Replacing the pick roller in the 550‑sheet tray or envelope tray Turn off the printer. Remove the tray.
Page 176 Maintaining the printer Remove the pick roller. Unpack the new pick roller.
Page 177 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 178 Maintaining the printer Replacing the pick roller in the 2200‑sheet tray Turn off the printer. Pull out, and then unlock the tray. Remove the tray. Remove the pick roller. Unpack the new pick roller.
Page 179 Maintaining the printer Insert the new pick roller until it clicks into place. Insert the tray. Turn on the printer.
Page 180 Maintaining the printer Replacing the separator pad Pull out the tray. Remove the separator pad. Unpack the new separator pad. Insert the new separator pad until it clicks into place. Insert the tray.
Page 181 Maintaining the printer Replacing the waste toner bottle Open door A. Remove the waste toner bottle. Unpack the new waste toner bottle. Insert the new waste toner bottle. Close door A.
Page 182 Maintaining the printer Replacing the transfer belt Turn off the printer. Open door A. Remove the waste toner bottle.
Page 183 Maintaining the printer Open door A1. Remove the transfer belt. Unpack the new transfer belt, and then remove the packing material. Warning—Potential Damage: Do not expose the transfer belt to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the transfer belt.
Page 184 Maintaining the printer Insert the new transfer belt until it clicks into place. Close door A1. Insert the waste toner bottle. Close door A . Turn on the printer.
Page 185 Maintaining the printer Replacing the transfer roller Open door B. Remove the transfer roller. Unpack the new transfer roller. Note: Do not remove the white packing material.
Page 186 Maintaining the printer Insert the new transfer roller. Remove the white packing material. Close door B.
Page 187 Maintaining the printer Replacing the ADF pick roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF pick roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 188 Maintaining the printer Unpack the new ADF pick roller. Insert the new ADF pick roller until it clicks into place. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 189 Maintaining the printer Replacing the ADF feed roller Turn off the printer. Open door D. Remove the ADF pick roller cover. Remove the ADF feed roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 190 Maintaining the printer Unpack the new ADF feed roller. Insert the new ADF feed roller until it clicks into place. Insert the ADF pick roller cover until it clicks into place. Close door D. Turn on the printer.
Page 191 Maintaining the printer Replacing the ADF separator roller Turn off the printer. Open door D. Remove the ADF separator roller cover. Remove the ADF separator roller. Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol.
Page 192 Maintaining the printer Unpack the new ADF separator roller. Insert the new ADF separator roller until it clicks into place. Insert the ADF separator roller cover until it clicks into place. Close door D. Turn on the printer. Replacing the staple cartridge unit Replacing the staple cartridge in the staple ﬁnisher Open door C.
Page 193 Maintaining the printer Open door G. Remove the staple cartridge. Unpack the new staple cartridge.
Page 194 Maintaining the printer Insert the new staple cartridge until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge holder in the staple ﬁnisher Open door C.
Page 195 Maintaining the printer Open door G. Pull out the staple cartridge holder.
Page 196 Maintaining the printer Remove the staple cartridge. Unpack the new staple cartridge holder. Insert the staple cartridge until it clicks into place.
Page 197 Maintaining the printer Insert the staple cartridge holder until it clicks into place. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Replacing the staple cartridge in the multiposition staple, hole punch ﬁnisher Open door J.
Page 198 Maintaining the printer Unpack the new staple cartridge. Insert the new staple cartridge until it clicks into place. Close door J.
Page 199 Maintaining the printer Replacing the staple cartridge holder in the multiposition staple, hole punch ﬁnisher Open door J. Remove the staple cartridge holder. Remove the staple cartridge. Unpack the new staple cartridge holder.
Page 200: Storing Supplies
Maintaining the printer Insert the staple cartridge until it clicks into place. Insert the staple cartridge holder until it clicks into place. Close door J. Storing supplies Choose a cool, clean storage area for the printer supplies. Store supplies right side up in their original packing until you are ready to use them.
Page 201: Saving Energy And Paper
Make sure that there is adequate clearance around the printer. Note: Damage to the printer caused by improper moving is not covered by the printer warranty. Shipping the printer For shipping instructions, go to http://support.lexmark.com or contact customer support. Saving energy and paper Conﬁguring the power save mode settings Sleep mode From the home screen, touch Settings >...
Page 202: Recycling
To return Lexmark products for recycling: Go to www.lexmark.com/recycle. Select the product you want to recycle. Note: Printer supplies and hardware not listed in the Lexmark Collection and Recycling Program may be recycled through your local recycling center. Recycling Lexmark packaging Lexmark continually strives to minimize packaging.
Page 203 The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark recycles the box.
Page 204: Clearing Jams
Clearing jams Clearing jams Avoiding jams Load paper properly • Make sure that the paper lies ﬂat in the tray. Correct loading of paper Incorrect loading of paper • Do not load or remove a tray while the printer is printing. •...
Page 205: Identifying Jam Locations
Clearing jams • Flex, fan, and align the paper edges before loading. • Do not use paper that has been cut or trimmed by hand. • Do not mix paper sizes, weights, or types in the same tray. • Make sure that the paper size and type are set correctly on the computer or printer control panel. •...
Page 206: Paper Jam In Trays
Clearing jams Finisher jam locations Door L Door J Door K Door N Paper jam in trays Pull out the tray. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 207 Clearing jams Insert the tray. Open the tray cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 208: Paper Jam In The Multipurpose Feeder
Clearing jams Close the tray cover. Paper jam in the multipurpose feeder Remove paper from the multipurpose feeder. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 209: Paper Jam In The Automatic Document Feeder
Clearing jams Close door B. Flex, fan, and align the paper edges before loading. Reload paper. Paper jam in the automatic document feeder Remove all original documents from the ADF tray. Open door D. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 210 Clearing jams Warning—Potential Damage: Some parts of the printer are easily damaged by static electricity. Before touching any parts or components in an area marked with the static‑sensitive symbol, touch a metal surface in an area away from the symbol. Close door D.
Page 211: Paper Jam In The Standard Bin
Clearing jams Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door E and the scanner cover. Paper jam in the standard bin Remove the jammed paper. Note: Make sure that all paper fragments are removed. Open door B, and then remove any paper fragments.
Page 212: Paper Jam In Door B
Clearing jams Close door B. Paper jam in door B Paper jam in the fuser Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 213 Clearing jams Open the fuser access door. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 214 Clearing jams Close door B. Paper jam in the duplex unit Open door B. CAUTION—HOT SURFACE: The inside of the printer might be hot. To reduce the risk of injury from a hot component, allow the surface to cool before touching it. Remove the jammed paper.
Page 215: Paper Jam In The Finisher Bin
Clearing jams Open the duplex cover. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close the duplex cover and door B. Paper jam in the ﬁnisher bin Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 216 Clearing jams Open door C. Open door F. Remove the jammed paper. Note: Make sure that all paper fragments are removed.
Page 217: Staple Jam In Door G
Clearing jams Close doors F and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Staple jam in door G Open door C.
Page 218 Clearing jams Open door G. Pull out the staple cartridge holder.
Page 219 Clearing jams Lift the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. Close the staple guard.
Page 220: Paper Jam In Door K
Clearing jams Insert the staple cartridge holder. Close doors G and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Paper jam in door K Open doors C and K. Remove the jammed paper.
Page 221: Paper Jam In Door J
Clearing jams • Using knob J2 Close doors K and C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C. Paper jam in door J Open door J. Remove the jammed paper.
Page 222 Clearing jams • Area J1 • Areas J3 and J4 • Areas J5 and J6 Close door J.
Page 223: Paper Jam In Door N
Clearing jams Paper jam in door N Open door N. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door N.
Page 224: Paper Jam In Door L
Clearing jams Paper jam in door L Open door L. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door L.
Page 225: Paper Jam In The Staple Finisher Bin
Clearing jams Paper jam in the staple ﬁnisher bin Open door J. Remove the jammed paper. Note: Make sure that all paper fragments are removed. Close door J. Staple jam in door J Open door J.
Page 226 Clearing jams Remove the staple cartridge holder. Open the staple guard, and then remove the loose staples. Note: Do not insert the staples that came out of the cartridge. Close the staple guard.
Page 227 Clearing jams Insert the staple cartridge holder. Close door J.
Page 228: Troubleshooting
Troubleshooting Troubleshooting Network connection problems Cannot open Embedded Web Server Action Step 1 Go to step 2. Turn on the printer. Check if the printer is on. Is the printer on? Step 2 Go to step 3. Type the correct printer IP address in Make sure that the printer IP address is correct.
Page 229 Troubleshooting Action Step 7 The problem is Contact customer solved. support. Access the Embedded Web Server. Did the Embedded Web Server open? Unable to read ﬂash drive Action Step 1 Go to step 2. Wait for the printer to ﬁnish processing the Check if the printer is not busy processing another print, copy, other job.
Page 230: Hardware Options Problems
Troubleshooting Hardware options problems Cannot detect internal option Action Step 1 The problem is Go to step 2. solved. Turn off the printer, wait for about 10 seconds, and then turn on the printer. Does the internal option operate correctly? Step 2 Go to step 4.
Page 231 Troubleshooting Internal solutions port does not operate correctly Action Step 1 Go to step 3. Go to step 2. Print a menu settings page, and then check if the internal solutions port (ISP) appears in the Installed Features list. Is the ISP listed in the Installed Features list? Step 2 The problem is Go to step 3.
Page 232: Issues With Supplies
Troubleshooting Defective ﬂash detected Try one or more of the following: • Replace the defective ﬂash memory. • From the printer control panel, select Continue to ignore the message and continue printing. • Cancel the current print job. Not enough free space in ﬂash memory for resources Try one or more of the following: •...
Page 233 The printer has detected a non‑Lexmark supply or part installed in the printer. Your Lexmark printer is designed to function best with genuine Lexmark supplies and parts. Use of third- party supplies or parts may affect the performance, reliability, or life of the printer and its imaging components.
Page 234: Paper Feed Problems
Troubleshooting Paper feed problems Envelope seals when printing Action Step 1 Go to step 2. The problem is solved. Use an envelope that has been stored in a dry environment. Note: Printing on envelopes with high moisture content can seal the ﬂaps. Send the print job.
Page 235 Troubleshooting Paper curl Action Step 1 Go to step 2. The problem is solved. Adjust the guides in the tray to the correct position for the paper loaded. Print the document. Is the paper curled? Step 2 Go to step 3. The problem is solved.
Page 236 Troubleshooting Tray linking does not work Action Step 1 The problem is Go to step 2. solved. Check if the trays contain the same paper size and paper type. Check if the paper guides are positioned correctly. Print the document. Do the trays link correctly? Step 2 The problem is...
Page 237: Printing Problems
Troubleshooting Action Step 2 Go to step 3. The problem is solved. From the control panel, navigate to: Settings > Paper > Tray Conﬁguration > Paper Size/Type Set the correct paper size and type. Print the document. Do paper jams occur frequently? Step 3 Contact customer...
Page 238 Troubleshooting Action Step 2 The problem is Go to step 3. solved. The print job may contain a formatting error or invalid data. Delete the print job, and then send it again. Are the documents printed? Step 3 The problem is Go to step 4.
Page 239 Troubleshooting Slow printing Action Step 1 Go to step 2. The problem is solved. Make sure that the printer cable is securely connected to the printer and to the computer, print server, option, or other network device. Is the printer printing slow? Step 2 Go to step 3.
Page 240 Troubleshooting Action Step 6 Go to step 7. The problem is solved. Make sure that the printer settings for texture and weight match the paper being loaded. From the home screen, touch Settings > Paper > Media Conﬁguration > Media Types. Note: Rough paper texture and heavy paper weight may print more slowly.
Page 241 Troubleshooting Action Step 3 The problem is Go to step 4. solved. Check if the ports are working and if the cables are securely connected to the computer and the printer. For more information, see the setup documentation that came with the printer.
Page 242 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Check if the trays are linked. For more information, see “Linking trays” on page Print the document. Is the document printed from the correct tray? The printer is not responding Action Step 1 The problem is...
Page 243 Troubleshooting Action Step 7 The problem is Go to step 8. solved. Install the correct print driver. Is the printer responding? Step 8 The problem is Contact customer solved. support. Turn off the printer, wait for about 10 seconds, and then turn on the printer.
Page 244 Troubleshooting Dark print Note: Before solving the problem, print the quality sample pages to determine the missing color. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved.
Page 245 Troubleshooting Action Step 5 Go to step 6. The problem is solved. Replace textured or rough paper with plain paper. Print the document. Is the print too dark? Step 6 Go to step 7. The problem is solved. Load paper from a fresh package. Note: Paper absorbs moisture due to high humidity.
Page 246 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 247 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Perform Color Adjust. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Adjust. Print the document. Does gray or colored background appear on prints? Step 3 Contact customer...
Page 248 Troubleshooting Action Step 3 The problem is Contact customer solved. support. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Note: Make sure that the setting matches the paper loaded. Print the document. Are the margins correct? Light print Note: Before solving the problem, print the Print Quality Test Pages.
Page 249 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Turn off Color Saver. From the control panel, navigate to: Settings > Print > Quality > Color Saver Print the document. Is the print light? Step 4 Go to step 5. The problem is solved.
Page 250 Troubleshooting Mottled print and dots Note: Before solving the problem, print the Print Quality Test Pages. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. Contact customer support. Check the printer for leaked toner contamination. Is the printer free of leaked toner? Step 2 Go to step 4.
Page 251 Troubleshooting Print crooked or skewed Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Pull out the tray.
Page 252 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 253 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Depending on your operating system, specify the paper size from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded in the tray.
Page 254 Troubleshooting Action Contact customer The problem is solved. Depending on your operating system, specify the support. paper type from the Printing Preferences or Print dialog. Notes: • Make sure that the setting matches the paper loaded. • You can also change the setting on the printer control panel.
Page 255 Troubleshooting Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper source from the Printing Preferences or Print dialog. Print the document. Do horizontal dark lines appear on prints? Step 2 Go to step 3.
Page 256 Troubleshooting Vertical dark lines Note: Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting > Print Quality Test Pages. Action Step 1 Go to step 2. The problem is solved. Depending on your operating system, specify the paper type from the Printing Preferences or Print dialog.
Page 257 Troubleshooting Action Step 4 Contact customer The problem is support. solved. Replace the imaging unit, and then print the document. Do vertical dark lines appear on prints? Horizontal white lines Notes: • Before solving the problem, print the Print Quality Test Pages. From the home screen, touch Settings > Troubleshooting >...
Page 258 Troubleshooting Action Step 3 Go to step 4. The problem is solved. Remove, and then insert the imaging unit. Warning—Potential Damage: Do not expose the imaging unit to direct light for more than 10 minutes. Extended exposure to light may cause print quality problems. Warning—Potential Damage: Do not touch the photoconductor drum under the imaging unit.
Page 259 Troubleshooting Action Step 2 Go to step 3. The problem is solved. Check if you are using the recommended paper type. Load the speciﬁed paper source with the recommended paper type. Print the document. Do vertical white lines still appear on prints? Step 3 Go to step 4.
Page 260: Color Quality Problems
Troubleshooting Action Step 1 Take note of the The problem is distance, and then solved. Using the Maintenance Defect Ruler page, measure the contact customer distance between the repeating defects on the affected color support or your page. service Replace the supply item that matches the measurement on the representative.
Page 261 Troubleshooting Modifying the colors in printed output From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Correction. In the Color Correction menu, touch Manual > Color Correction Content. Choose the appropriate color conversion setting. Object type Color conversion tables RGB Image...
Page 262 Troubleshooting How does the printer know what color to print? When printing a document, information describing the type and color of each object is sent to the printer and is passed through color conversion tables. Color is translated into the appropriate amounts of cyan, magenta, yellow, and black toner used to produce the color you want.
Page 263: Faxing Problems
Troubleshooting Action Step 2 Contact customer The problem is support. solved. Perform Color Balance. From the home screen, touch Settings > Print > Quality > Advanced Imaging > Color Balance. Adjust the settings. Print the document. Does the print appear tinted? Faxing problems Caller ID is not shown Action...
Page 264 Troubleshooting Action Step 4 The problem is Go to step 5. solved. Check the telephone wall jack. Connect the analog telephone directly to the wall jack. Listen for a dial tone. If you do not hear a dial tone, then use a different telephone cable.
Page 265 Troubleshooting Can receive but not send faxes Action Step 1 The problem is Go to step 2. solved. Load the original document properly into the ADF tray or on the scanner glass. Can you send faxes? Step 2 The problem is Contact customer solved.
Page 266: Scanning Problems
Troubleshooting Poor fax print quality Action Step 1 The problem is Go to step 2. solved. Make sure that there are no print quality defects. From the control panel, touch Settings > Troubleshooting > Print Quality Test Pages. Correct any print quality defects. For more information, see “Print quality is poor”...
Page 267 Troubleshooting Partial copies of document or photo Action Step 1 The problem is Go to step 2. solved. Make sure that the document or photo is loaded facedown on the upper left corner of the scanner glass. Copy the document or photo. Is the document or photo copied correctly? Step 2 The problem is...
Page 268 Troubleshooting Scan job was not successful Action Step 1 The problem is Go to step 2. solved. Check the cable connections. Make sure that the Ethernet or USB cable is securely connected to the computer and the printer. Resend the scan job. Is the scan job successful? Step 2 The problem is...
Page 269 Troubleshooting Scanner does not respond Action Step 1 The problem is Go to step 2. solved. Check if the power cord is connected properly to the printer and the electrical outlet. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 270: Contacting Customer Support
Technical support via telephone is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, go to http://support.lexmark.com.
Page 271: Upgrading And Migrating
Application cards • Forms and Bar Code • PRESCRIBE • IPDS • Lexmark Internal Solutions Port (ISP) – MarkNet N8370 (802.11 a/b/g/n/ac Wireless Print Server) – IEEE 1284‑B Parallel Card – RS‑232C Serial Card Installing a memory card CAUTION—SHOCK HAZARD: To avoid the risk of electrical shock, if you are accessing the controller board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the electrical outlet before continuing.
Page 272 Upgrading and migrating Unpack the memory card. Warning—Potential Damage: Avoid touching the connection points along the edge of the card. Insert the memory card until it clicks into place. Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 273 Upgrading and migrating Unpack the internal solutions port (ISP) kit. Mounting bracket Thumbscrews If necessary, remove the printer hard disk.
Page 274 Upgrading and migrating Insert the bracket into the board until it clicks into place. Attach the ISP to the bracket.
Page 275 Upgrading and migrating If necessary, attach the hard disk to the ISP. Remove the hard disk bracket. Connect the hard disk to the ISP. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 276 Upgrading and migrating Reattach the access cover. Connect the power cord to the electrical outlet, and then turn on the printer. CAUTION—POTENTIAL INJURY: To avoid the risk of ﬁre or electrical shock, connect the power cord to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible.
Page 277 Upgrading and migrating Push the card ﬁrmly into place. Note: The entire length of the connector on the card must touch and be ﬂush against the controller board. Warning—Potential Damage: Improper installation of the card may cause damage to the card and the controller board.
Page 278 Upgrading and migrating Warning—Potential Damage: Controller board electronic components are easily damaged by static electricity. Touch a metal surface on the printer before touching any controller board components or connectors. Unpack the hard disk. Attach the hard disk to the controller board. Warning—Potential Damage: Do not touch or press the center of the hard disk.
Page 279 Upgrading and migrating If an internal solutions port (ISP) is installed, then do the following: Remove the hard disk bracket. Attach the hard disk to the ISP.
Page 280 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. Turn off the printer. Unplug the power cord from the electrical outlet, and then from the printer.
Page 281 Upgrading and migrating Note: If optional trays are already installed, then unlock them from the printer before lifting the printer. Do not try to lift the printer and trays at the same time. Align the printer with the optional tray, and then lower the printer until it clicks into place. Connect the power cord to the printer, and then to the electrical outlet.
Page 282 Upgrading and migrating • Printer • Staple ﬁnisher Installing the keyboard tray Turn off the printer. Open door A. Remove the keyboard attach cover. Unpack the keyboard tray.
Page 283 Upgrading and migrating Attach the keyboard to the base. Insert the keyboard tray. Close door A. Turn on the printer.
Page 284 Upgrading and migrating Installing the staple ﬁnisher Turn off the printer. Open door C. Remove the paper bail.
Page 285 Upgrading and migrating Remove the paper transport and staple ﬁnisher connector covers. Unpack the staple ﬁnisher. Insert the staple ﬁnisher until it clicks into place.
Page 286 CAUTION—TIPPING HAZARD: Installing one or more options on your printer or MFP may require a caster base, furniture, or other feature to prevent instability causing possible injury. For more information on supported conﬁgurations, see www.lexmark.com/multifunctionprinters. From the control panel, press and hold the power button for 5 seconds to turn off the printer.
Page 287 Upgrading and migrating Open the covers at the side of the caster base. Open door C.
Page 288 Upgrading and migrating Remove the paper bail. Remove the covers. Unpack the paper transport, and then remove the pieces of tape.
Page 289 Upgrading and migrating Lift, and then align the paper transport to the printer. Firmly push the paper transport until it clicks into place. Close door C. CAUTION—PINCH HAZARD: To avoid the risk of a pinch injury, keep hands clear of the labeled area when closing door C.
Page 290 Upgrading and migrating Unpack the multiposition staple, hole punch ﬁnisher, and then remove the pieces of tape. On a ﬂat, sturdy, and stable surface, align the ﬁnisher to the printer. Note: Avoid installing the ﬁnisher on a carpeted surface.
Page 291 Upgrading and migrating Push the ﬁnisher to the printer by applying pressure at the bottom of the ﬁnisher until it clicks into place. Check if the ﬁnisher and printer are properly locked by pulling hard the ﬁnisher away from the printer. If the ﬁnisher detaches from the printer, then repeat step 13 through...
Page 292 Upgrading and migrating When the ﬁnisher is locked, do the following: Open the bottom front door of the ﬁnisher. Turn the levers of the ﬁnisher counterclockwise until the levers are loose. Close the door. Check the gap between the printer and the ﬁnisher.
Page 293: Software
From the software CD that came with your printer. • Go to http://support.lexmark.com, and then select your printer and operating system. Run the installer, and then follow the instructions on the computer screen. Adding available options in the print driver For Windows users Open the printers folder.
Page 294: Firmware
Updating ﬁrmware Some applications require a minimum device ﬁrmware level to operate correctly. For more information on updating the device ﬁrmware, contact your Lexmark representative. Open a web browser, and then type the printer IP address in the address ﬁeld.
Page 295: Notices
For Lexmark technical support, go to http://support.lexmark.com. For information on Lexmark's privacy policy governing the use of this product, go to www.lexmark.com/privacy. For information on supplies and downloads, go to www.lexmark.com.
Page 296 Trademarks Lexmark and the Lexmark logo are trademarks or registered trademarks of Lexmark International, Inc. in the United States and/or other countries. Google Cloud Print, Google Chrome, Android, and Google Play are trademarks of Google LLC.
Page 297 Returning Lexmark cartridges for reuse or recycling The Lexmark Cartridge Collection Program allows you to return used cartridges for free to Lexmark for reuse or recycling. One hundred percent of the empty cartridges returned to Lexmark are either reused or demanufactured for recycling.
Page 298 ENERGY STAR ® Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certiﬁed to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as of the date of manufacture.
Page 299 Power consumption (Watts) Printing The product is generating hard‑copy output from One-sided: 825 (CX825, XC8155), 870 electronic inputs. (CX860, XC8160, XC8163); Two-sided: 775 (CX825, XC8155), 820 (CX860, XC8160, XC8163) Copy The product is generating hard‑copy output from hard‑copy original documents.
Page 300 Regulatory notices for telecommunication terminal equipment This section contains regulatory information pertaining to products that contain the analog facsimile card: Lexmark Regulatory Type/Model Number: LEX-M03-002 Notice to users of the US telephone network: FCC requirements This equipment complies with Part 68 of the FCC rules and the requirements adopted by the Administrative Council for Terminal Attachments (ACTA).
Page 301 If this happens, the telephone company will provide advance notice in order for you to make necessary modiﬁcations to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com...
Page 302 5. The REN of this device is located on the label. This device uses an RJ-11C modular connector. Contact your point of purchase if a BT adapter is required. The Lexmark part number is 80D1873. Some parameters required for compliance with Telecom's telepermit requirements are dependent on the equipment associated with this device.
Page 303 LEX-M03-002 A11-0160001JP Using this product in Switzerland This product requires a Swiss billing tone ﬁlter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. Utilisation de ce produit en Suisse Cet appareil nécessite l’utilisation d’un ﬁltre de tonalité de facturation suisse (nº de référence Lexmark : 80D1877) devant être installé...
Page 304 Member States relating to radio equipment. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 305 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 306 The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY.
Page 307 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 308 Lexmark's liability for actual damages from any cause whatsoever will be limited to the amount you paid for the product that caused the damages. This limitation of liability will not apply to claims by you for bodily injury or damage to real property or tangible personal property for which Lexmark is legally liable.
Page 309 Notices This limitation of remedies also applies to claims against any Suppliers and Remarketers of Lexmark. Lexmark's and its Suppliers' and Remarketers' limitations of remedies are not cumulative. Such Suppliers and Remarketers are intended beneﬁciaries of this limitation. Additional rights...
Page 310: Index
Index Index attaching cables 14 color correction 261 automatic document feeder color quality, troubleshooting activating Voice Guidance 26 (ADF) print appears tinted 262 adapter plug 57 using 46, 49, 60, 63 conﬁdential documents do not adding a shortcut available internal options 271 print 237 copy 48 avoiding paper jams 204...
Page 311 Index copying from documents, printing selected tray 46 from a computer 39 conﬁguring the SMTP server 51 copying multiple pages from a mobile device 39 forwarding 62 onto a single sheet 48 holding 62 creating a Cloud Connector setting the schedule to send 61 proﬁle 22 fax darkness Eco‑Settings...
Page 312 24 letterhead installing options deleting 25 copying on 47 internal solutions port 272 editing 24 Lexmark Mobile Print printer hard disk 277 using 39 installing the keyboard tray 282 LINE port 14 installing the multiposition staple, hard disk memory linking trays 31 hole punch ﬁnisher 286...
Page 313 11, 200 paper jam in the automatic Image 92 multiposition staple, hole punch document feeder 209 Information Sent to Lexmark 75 ﬁnisher paper jam in the ﬁnisher bin 215 IPSec 134 installing 286 paper jam in the multipurpose...
Page 314 Push Button method 154 light print 248 Defective ﬂash detected 232 mottled print and dots 250 Non‑Lexmark supply 233 paper curl 235 Not enough free space in ﬂash QR codes repeating print defects 259 memory for resources 232...
Page 315 Index repeat print jobs 43 resetting using the control panel 60 printing from a Macintosh supply usage counters 233 sending an e‑mail 50 computer 43 resetting the supply usage separator pad printing from Windows 43 counters 233 replacing 180 repeating print defects 259 RJ11 adapter 57 serial interface card Replace cartridge, printer region...
Page 316 USB printer port 14 print jobs do not print 240 text or images cut off 252 using slow printing 239 toner cartridge genuine Lexmark parts 161 tray linking does not work 236 replacing 174 genuine Lexmark supplies 161 troubleshooting, print quality toner cartridges...
Page 317 Index vertical white lines 258 viewing a fax log 62 viewing reports 153 virtual keyboard using 27 Voice Guidance activating 26 speech rate 26 Voice Guidance speech rate adjusting 26 voice mail setting up 52 volatile memory 151 erasing 150 waste toner bottle ordering 164 replacing 181...

This manual is also suitable for:

Cx860 Xc8155 Xc8160 Cx825 7564 336 ... Show all

Lexmark XC8163 User Manual

Safety Information

Learning about the Printer

Setting up and Using the Home Screen Applications

Setting up and Using the Accessibility Features

Loading Paper and Specialty Media

Paper Support

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Securing the Printer

Maintaining the Printer

Clearing Jams

Troubleshooting

Upgrading and Migrating

Notices

Index

Quick Links

Troubleshooting

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Summary of Contents for Lexmark XC8163

This manual is also suitable for:

Table of Contents