Lexmark CX825 Service Manual page 473

Action
Step 4
Check the motor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 5
Replace the motor.
Does the problem remain?
Step 6
Check the motor (tray 3 pick) for noise.
Does the motor sound abnormal or do the gears make a grinding
sound?
Step 7
Replace the tray 3 paper feeder. See
removal" on page 755
removal" on page 774.
Does the problem remain?
Step 8
Perform a print job.
Does the problem remain?
Step 9
Replace the controller board. See
board removal" on page 757
board removal" on page
Does the problem remain?
Motor (tray 4 pick) stalled service check
Action
Step 1
Check the pick roller for proper installation.
Is the pick roller properly installed?
Step 2
Reinstall the pick roller.
Does the problem remain?
"550-sheet tray paper feeder
or "2200-sheet tray paper feeder
"550-sheet tray controller
or "2200-sheet tray controller
768.
Diagnostic information
Yes
Go to step 5.
Go to step 6.
Go to step 7.
Go to step 8.
Go to step 9.
Contact the next
level of support.
Yes
Go to step 3.
Go to step 3.
473
7564
No
The problem is
solved.
The problem is
solved.
Go to step 8.
The problem is
solved.
The problem is
solved.
The problem is
solved.
No
Go to step 2.
The problem is
solved.