Action
Step 8
Check the motor (transfer belt) connection.
Is the motor properly connected?
Step 9
Reseat the cable.
Does the problem remain?
Step 10
Check the motor (transfer belt) cable for damage.
Is the cable free of damage?
Step 11
Replace the cable.
Does the problem remain?
Step 12
Reset the printer.
Does the problem remain?
Step 13
Replace the fuser/transfer belt motor gearbox. See
transfer belt motor gearbox removal" on page
Does the problem remain?
Step 14
Reset the printer.
Does the problem remain?
Step 15
Replace the controller board. See
page
677.
Does the problem remain?
"Fuser/
692.
"Controller board removal" on
Diagnostic information
436
Yes
No
Go to step 10.
Go to step 9.
Go to step 10.
The problem is
solved.
Go to step 12.
Go to step 11.
Go to step 12.
The problem is
solved.
Go to step 13.
The problem is
solved.
Go to step 14.
The problem is
solved.
Go to step 15.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
7564