•
Some tests require a special action to activate a motor such as removing a major component.
•
If the motor fails, the test failure may not indicate a failed motor. Further troubleshooting may be
required. Check the boards and cables for possible issues.
Staple test
Note: This menu appears only when a finisher is installed.
1
Enter the Diagnostics menu, and then navigate to:
Output device diagnostics > Staple test
2
Select a staple job, and then check the output for any issues.
Punch tests
Note: This menu appears only when a finisher is installed.
1
Enter the Diagnostics menu, and then navigate to:
Output device diagnostics > Punch tests
2
Select a punch job, and then check the output for any issues.
Offset tests
Note: This menu appears only when a finisher is installed.
1
Enter the Diagnostics menu, and then navigate to:
Output device diagnostics > Offset tests
2
Select a bin.
Scanner diagnostics
Feed Test
This test allows for a continuous feed from the ADF or flatbed.
1
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Feed Test
2
Select a paper size.
3
From the Feed Test section, touch Start.
Sensor tests
This test verifies the status of the scanner sensors.
1
Enter the Diagnostics menu, and then touch Scanner diagnostics.
2
From the Sensor tests section, touch Start.
A dialog listing the sensor tests appears.
Service menus
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