Action
Step 11
Replace the cables.
Does the problem remain?
Step 12
Reset the printer.
Does the problem remain?
Step 13
Replace the fuser/transfer belt motor gearbox. See
transfer belt motor gearbox removal" on page
Does the problem remain?
Step 14
Reset the printer.
Does the problem remain?
Step 15
Replace the controller board. See
page
677.
Does the problem remain?
Fuser failure service check
Action
Step 1
Check the fuser for proper installation.
Is the fuser properly installed?
Step 2
Reinstall the fuser.
Does the problem remain?
Step 3
Remove the fuser, and then install a different fuser. See
removal" on page
606.
Does the problem remain?
Step 4
Check the controller board socket JFSR1 connection.
Is the cable properly connected?
"Fuser/
692.
"Controller board removal" on
"Fuser
Diagnostic information
413
Yes
No
Go to step 12.
The problem is
solved.
Go to step 13.
The problem is
solved.
Go to step 14.
The problem is
solved.
Go to step 15.
The problem is
solved.
Contact the next
The problem is
level of support.
solved.
Yes
No
Go to step 3.
Go to step 2.
Go to step 3.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 6.
Go to step 5.
7564