Lexmark CX825 Service Manual page 61

Actions
Step 12
a
Enter the Diagnostics menu, and then navigate to:
Printer diagnostics & adjustments > Motor tests
b
Select the motor (toner add) with the affected color, and then
touch Start.
Does the motor run?
Step 13
Check the motor cable JBTLM1 on the controller board for proper
connection, and then reseat if necessary.
Does the problem remain?
Step 14
Replace the motor.
Does the problem remain?
Step 15
a
Enter the Diagnostics menu, and then navigate to:
Printer setup > EP setup > Toner patch sensor adjust > Clean
sensing and laser optics
Let the cleaning operation run for three minutes.
b
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
Does the problem remain?
Step 16
a
Turn off the printer to let the printhead shutters remain open.
b
Remove the developer and PC unit combos, and then clean the
printhead lenses using a lint‑free cloth.
Does the problem remain?
Step 17
Check the main HVPS for proper connection.
•
Check the main HVPS connector.
•
Check the main HVPS socket JHVPS1 on the controller board.
Is the cable properly connected?
Step 18
Reseat the cable.
Does the problem remain?
Diagnostic information
61
Yes No
Go to step 15. Go to step 13.
Go to step 14. The problem is
solved.
Go to step 15. The problem is
solved.
Go to step 16. The problem is
solved.
Go to step 17. The problem is
solved.
Go to step 19. Go to step 18.
Go to step 19. The problem is
solved.
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