Action
Step 7
Replace the motor (tray [x] pass‑through). See
tray pass‑through) removal" on page
Does the problem remain?
Step 8
Reset the printer.
Does the problem remain?
Motor (tray [x] elevator) failure service check
Action
Step 1
Reset the printer.
Does the problem remain?
Step 2
Clear the motor (tray [x] elevator) gears of any obstructions.
Does the problem remain?
Step 3
Check the gears for damage.
Are the gears free of damage?
Step 4
Replace the gears. See
on page
771.
Does the problem remain?
Step 5
Check the cable connecting the motor (tray [x] elevator) to the
controller board.
Is the motor properly connected?
Step 6
Reseat the cable.
Does the problem remain?
Step 7
Check the cable for damage.
Is the cable free of damage?
"Motor (550-sheet
762.
"2200-sheet tray elevator gears removal"
Diagnostic information
Yes
Go to step 8.
Contact the next
level of support.
Yes
Go to step 2.
Go to step 3.
Go to step 5.
Go to step 5.
Go to step 7.
Go to step 7.
Go to step 9.
457
7564
No
The problem is
solved.
The problem is
solved.
No
The problem is
solved.
The problem is
solved.
Go to step 4.
The problem is
solved.
Go to step 6.
The problem is
solved.
Go to step 8.