Y Paper Jams - Lexmark CX825 Service Manual

Action
Step 32
Check the HPT transport rollers for misalignment, wear, damage,
and contamination.
Are the rollers properly installed and free of wear, damage, and
contamination?
Step 33
Reinstall or replace the rollers. See
removal" on page 903.
Does the problem remain?
Step 34
Reseat the HPT controller board cables, and then check the cables
for damage.
Are the cables free of damage?
Step 35
Replace the cables. See
page 870.
Does the problem remain?
Step 36
Replace the controller board. See
on page 870.
Does the problem remain?
Step 37
Replace the HPT.
Does the problem remain?

41y paper jams

415–417 paper jam messages
Error Description
code
415.33 The diverter did not reach the sensor
(mailbox diverter home).
415.35 The diverter never cleared the sensor
(mailbox diverter home).
"HPT transport rollers
"HPT controller board removal" on
"HPT controller board removal"
Diagnostic information
Yes
Go to step 34.
Go to step 34.
Go to step 36.
Go to step 36.
Go to step 37.
Contact the next
level of support.
Action
See "Mailbox diverter jam service check" on page
266
7564
No
Go to step 33.
The problem is
solved.
Go to step 35.
The problem is
solved.
The problem is
solved.
The problem is
solved.
267.