Lexmark CX825 Service Manual page 209

Error Description
code
243.96 Paper was picked but it never arrived at
the sensor (tray 3 pass-through). Paper
source is undetermined.
Sensor (tray 3 pass‑through): Paper arrived too early service check
Action
Step 1
Check the paper path for paper jams and fragments.
Is the paper path free of fragments and contamination?
Step 2
Remove the paper jams and fragments.
Does the problem remain?
Step 3
a
Enter the Diagnostics menu, and then navigate to:
Additional input tray diagnostics > Sensor tests
b
Find the sensor (Pass-through (tray 3)).
Does the sensor status change while toggling the sensor?
Step 4
Check the sensor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 5
Replace the sensor.
Does the problem remain?
Step 6
Perform a print job.
Does the problem remain?
Action
See "Sensor (tray 3 pass‑through): Tray 4 failed to pick
service check" on page
Diagnostic information
209
211.
Yes No
Go to step 3. Go to step 2.
Go to step 3. The problem is
solved.
Go to step 6. Go to step 4.
Go to step 5. The problem is
solved.
Go to step 6. The problem is
solved.
Contact the next The problem is
level of support. solved.
7564