Action
Step 10
Reset the printer.
Does the problem remain?
Step 11
On the upper part of the controller board, check the Y toner add
capacitor C115 for damage.
Note: Blown capacitors may look deformed or bulged.
C114
C115
Is the capacitor free of damage?
Step 12
Replace the controller board. See
page
677.
Does the problem remain?
C122
C251
"Controller board removal" on
Diagnostic information
445
Yes
No
Go to step 11.
The problem is
solved.
Contact the next
Go to step 12.
level of support.
Contact the next
The problem is
level of support.
solved.
7564