Lexmark CX825 Service Manual page 247

Action
Step 13
Replace the sensor.
Does the problem remain?
Step 14
a
Enter the Diagnostics menu, and then navigate to:
Scanner diagnostics > Motor tests > ADF pick
b
Touch Start.
Does the motor run?
Step 15
Check the motor cable for proper connection, and then reseat if
necessary.
Does the problem remain?
Step 16
Replace the motor.
Does the problem remain?
Step 17
Load an undamaged document into the ADF tray, and then perform
a copy job.
Does the problem remain?
Step 18
Replace the ADF controller board.
Does the problem remain?
Sensor (ADF deskew): Paper failed to clear service check
Action
Step 1
Check the original document:
•
Check the document for contaminations such as pieces of tape,
paper clips, and staples.
•
Check the document for damage such as creases, tears, holes,
and excess wear.
Is the original document free of contaminations and damage?
Diagnostic information
247
Yes No
Go to step 14. The problem is
solved.
Go to step 17. Go to step 15.
Go to step 16. The problem is
solved.
Go to step 17. The problem is
solved.
Go to step 18. The problem is
solved.
Contact the next The problem is
level of support. solved.
Yes No
Go to step 3. Go to step 2.
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