Lexmark CX825 Service Manual page 468

Motor (toner add) stalled service check
Action
Step 1
a
Remove the affected toner cartridge, and then shake it.
b
Reinstall the toner cartridge.
c
Enter the Diagnostics menu, and then navigate to:
Advanced Print Quality Samples > Advanced Print Quality
Samples
Check the test page.
Does the problem remain?
Step 2
Check the shutter under the affected toner cartridge for proper
operation.
Does the shutter properly open and retract?
Step 3
Check the shutter for damage.
Is the shutter free of damage?
Step 4
a
Remove the affected developer and PC unit combo.
b
Check the shutter at the rear of the developer and PC unit
combo for proper operation.
Does the shutter properly open and retract?
Step 5
Check the shutter for damage.
Is the shutter free of damage?
Step 6
Replace the developer and PC unit combo.
Does the problem remain?
Step 7
Using a toner vacuum, clean the toner add tubes.
Does the problem remain?
Step 8
Replace the affected toner cartridge.
Does the problem remain?
Diagnostic information
468
Yes No
Go to step 2. The problem is
solved.
Go to step 3. Go to step 8.
Go to step 4. Go to step 8.
Go to step 5. Go to step 6.
Go to step 7. Go to step 6.
Go to step 7. The problem is
solved.
Go to step 8. The problem is
solved.
Go to step 9. The problem is
solved.
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