Section E: External Component Configuration - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
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Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
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October 2007
Section E: External component
In this section
Step 14. Configure phonesets on the switch for each agent
Step 15. Create a Windows user for each agent
Step 16. Configure the e-mail server
Installation and Maintenance Guide
configuration
Installing the Multimedia/Outbound server
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