Step 25. Add The Multimedia Server To Ccma For Reporting - Nortel Contact Center Multimedia Installation And Maintenance Manual
Nortel contact center multimedia software: user guide
Hide thumbs
Also See for Contact Center Multimedia:
- User manual (282 pages) ,
- Release note (88 pages) ,
- Scripting manual (812 pages)
Table of Contents
Advertisement
Installing the Multimedia/Outbound server
Step 25. Add the Multimedia Server to CCMA
for reporting
After the Contact Center Multimedia/Outbound server is installed, you must
configure Contact Center Manager Administration with the name and IP address
of the new Multimedia server.
You must log on to Contact Center Manager Administration as the Web
administrator.
ATTENTION
Adding the Contact Center Multimedia/Outbound server
1
Log on to the Contact Center Manager Administration.
2
Click Configuration.
150
Risk of interrupting another user
Only one person at a time can log on as the Web administrator
in Contact Center Manager Administration.
Contact Center Multimedia/Outbound
Standard 7.16
Advertisement
Table of Contents
