Installing the Multimedia/Outbound server
Step 19. Refresh the Contact Center Manager
Server
You must enable Open Queue and refresh Contact Center Manager Server
before you can see the multimedia contact types.
Logging on to the Contact Center Manager Administration
1
Start Internet Explorer.
2
In the Address box, type http:// followed by the server name. For example,
http://<Contact Center Manager Administration Server name>.
3
Press Enter.
Result: If you have already configured the Contact Center Manager
Administration server name as a Trusted Site and installed the client
version of SOAP 3.0 on the PC for version SU03 or earlier, then the Contact
Center Manager Administration logon window appears.
132
Contact Center Multimedia/Outbound
Standard 7.16