Agilent Technologies PSA Series User And Programming Manual page 327

Cannot access the file system via ftp
• If you get a "connection refused" message, try the following
solutions:
— If the power to the instrument was just turned on, make sure that
you wait about 25 seconds before attempting the connection.
• If you get a "connection timed out" message
— Verify the LAN connection between your computer and the
instrument. Refer to "If you cannot connect to the instrument"
earlier in this section.
Cannot telnet to the command parser port
• For a "connection refused" message
— Check the telnet port number from the front-panel keys.
• For a "connection timed out" or "no response from host" message
— Verify the LAN connection between your computer and the
instrument. Refer to "If you cannot connect to the instrument"
earlier in this section.
• For a "connection refused" or "no response from host" message
— If the instrument was just turned on, make sure that you wait
about 25 seconds before attempting the connection.
An "operation timed-out" message
• Check the LAN connection between the computer and the
instrument. Refer to "If you cannot connect to the instrument" in
this section.
• Increase the file time-out value on your PC or workstation.
Cannot access internal web pages or import graphic images
when using a point-to-point connection
• Disable the use of proxy servers. You may have to specify this in a
number of locations, depending on the operating system and
software you are using.
• Disable the use of cached copies of web pages to ensure that you
always get a new copy of the instrument's screen image.
If all else fails
• Contact your network administrator.
• If you still cannot solve the problem, contact an Agilent Service
Center for repair information.
Chapter 5
Programming Fundamentals
Using the LAN to Control the Instrument
327