Assistance And Ordering Phone Numbers; Alcatel-Lucent Quality Processes; Safety Information - Alcatel-Lucent 7302 Information Manual

Intelligent services access manager
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Preface

Assistance and ordering phone numbers

Alcatel-Lucent provides global technical support through regional call centers.
Phone numbers for the regional call centers are available at the following URL:
http://www.alcatel-lucent.com/myaccess.
For ordering information, contact your Alcatel-Lucent sales representative.

Alcatel-Lucent quality processes

Alcatel-Lucent's ONT manufacturing, testing, and inspecting practices are in
compliance with GR-1252-CORE and TL 9000 requirements. These requirements
are documented in the Operations Quality Plan 8BD-00023-4204-QRZZA, the
Alcatel North American Quality Manual 8BD-00001-0000-QRZZA, and the
Wireline Network Quality Manual 8AB-83179-0001-QRAAA.
The quality plans and practices adequately ensure that technical requirements and
customer end-point requirements are met. The customer or its representatives may
be allowed to perform on-site quality surveillance audits, as agreed upon during
contract negotiations.

Safety information

For safety information, see the appropriate safety guidelines chapter.
Documents
Documents are available using ALED or OLCS.
Procedure 1 To download an CD-ROM ISO image or ZIP file package
of the customer documentation
1
Navigate to http://www.alcatel-lucent.com/myaccess and enter your user name
and password. If you are a new user and require access to this service, please
contact your Alcatel-Lucent sales representative.
2
From the Technical Content for drop-down menu, choose the product.
3
Click on Downloads: Electronic Delivery.
4
Choose Documentation from the drop-down menu and click Next.
5
Select the image from the drop-down menu and click Next.
6
Follow the on-screen directions to download the file.
iv
November 2013
Alcatel-Lucent 7302 ISAM | 7330 ISAM FTTN | 7360 ISAM FX ONT R04.06.02
Edition 01
3FE 55873 AAAA TCZZA
ONT Product Information Guide

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