Error In E-Mail / Scanning Function - Toshiba e-STUDIO2006 Service Manual

8.3.17

Error in E-mail / Scanning Function

[ 1 ] E-mail related error
[1C69] SMTP server connection error
Classification
E-mail related error
Check item
Setting
LAN cable
[1C71] SMTP authentication ERROR
Classification
Internet FAX related error
Check item
Setting
[1C72] POP Before SMTP ERROR
Classification
Internet FAX related error
Check item
Setting
[ 2 ] File sharing related error
[2D31] File creation failure
Classification
File sharing related error
Check item
Setting
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SMTP server connection error
• Reset the login name and password of SMTP server and
perform the job again.
• Check if the SMTP server is operating properly.
• Check that the LAN cable is connected.
SMTP authentication ERROR
• Check that SMTP authentication method, login name and
password are correct, then perform authentication again.
POP Before SMTP ERROR
• Check that both the POP Before SMTP setting and POP3
setting are correct, then perform authentication again.
Directory creation failure
File creation failure
File access failure
• Check if the access privilege to the storage directory is
writable.
• Check if the server or local disk has a sufficient space in
disk capacity.
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Measures
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Measures
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Measures
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Measures
ERROR CODE AND TROUBLESHOOTING
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