Locating The Serial Number Id Label On A Qfx10000 Sata Ssd; Contacting Customer Support To Obtain Return Material Authorization; Figure 165: Qfx10000 Sib Serial Number Location; Figure 166: Qfx10000 Sata Ssd Serial Number Location - Juniper QFX10016 Hardware Manual

Locating the Serial Number ID Label on a QFX10000 SATA SSD

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Documentation

Contacting Customer Support to Obtain Return Material Authorization

Copyright © 2017, Juniper Networks, Inc.
Chapter 24: Contacting Customer Support and Returning the Chassis or Components

Figure 165: QFX10000 SIB Serial Number Location

The serial number for a SATA SSD is located on top of the drive. See

Figure 166: QFX10000 SATA SSD Serial Number Location

QFX10008 Hardware Overview
QFX10016 Hardware Overview on page 3
Returning a QFX10000 Switch or Component for Repair or Replacement on page 267
If you are returning a device or hardware component to Juniper Networks for repair or
replacement, obtain a Return Material Authorization (RMA) number from Juniper Networks
Technical Assistance Center (JTAC).
After locating the serial number of the device or hardware component you want to return,
open a Case with Juniper Networks Technical Assistance Center (JTAC) on the Web or
by telephone.
Before you request an RMA number from JTAC, be prepared to provide the following
information:
Your existing case number, if you have one
Serial number of the component
Your name, organization name, telephone number, fax number, and shipping address
Details of the failure or problem
Figure 166 on page 275.
275