Scalar I500 User's Guide - Quantum scalar i500 User Manual

Scalar i500 User's Guide

For each key that failed the import, the log provides one of the following
message descriptions:
• CRC Data Missing — Error. Metadata is missing for the key. This
means that the export file is corrupt. Suggested Solution: Export the
key(s) for the listed tape cartridge(s) again, and then perform the
import operation again.
• CRC Check Failed — Error. The CRC data does not match the key or
key metadata. The export file is corrupt. Suggested solution: Try to
import the same file again. If this fails, export the key(s) for the listed
tape cartridge(s) again, and then perform the import operation again.
• Import To Primary/Secondary Server Failed — Error. The key
import to the stated server failed (probably due to a network or other
connection issue). If the key failed to import to the secondary server,
it may have been imported successfully to the primary server.
Suggested solution: Check network connections and perform the
import operation again.
• Key Metadata Update Failed (but key data was imported
successfully) — Warning. The key was imported, but the metadata
update failed. You can access the key, but you cannot export it until it
is actually used in an encryption operation on the library. Suggested
solution: Use the key to read (decrypt) a tape. This marks the key as
"used" and updates the metadata, which will allow you to export the
key.
This log is only available if you are running SKM and have encryption
key management licensed on the library.
The log file is cleared and created new for each import operation so that it
shows only the key corruptions and import failures that occurred during
the latest encryption key import attempt.
The path to open the appropriate screen is as follows:
• From the Web client, select Reports > Log Viewer.
Chapter 7 Encryption Key Management
Configuring Encryption Key Management on the Library
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