Retrieving Tape Drive Logs - Quantum scalar i500 User Manual

Retrieving Tape Drive Logs

Scalar i500 User's Guide
Administrators can use the Web client to retrieve tape drive logs. Tape
drive log information can be used to help troubleshoot library and tape
drive issues. You can use the
appropriate tape drive.
Note: Bold column headings in the table can be sorted. For example,
selecting the
coordinates.
Details on retrieving tape drive log files include:
• Since the log retrieval process can take up to 30 minutes, the tape
drive and associated partition are automatically taken offline during
the operation and brought back online when the operation completes.
You will be asked to confirm that you want to take the tape drive and
partition offline.
Note: If the operation does not complete successfully, the
partition remains offline until you turn it back online
manually or restart the library (see
Online or Offline
• Tape drive logs adhere to the following naming convention:
, where
UDS_ID_SN.dmp
location within the library and
number.
• You can select the interface type (SCSI, SAS, or FC) of the tape drive
from which you want to retrieve logs.
For more detailed, step-by-step instructions, see your library's online
Help. To access the online Help system, click the
of the Web client or operator panel user interface.
You cannot retrieve tape drive logs from the operator panel. The path to
open the appropriate screen is as follows:
• From the Web client, select
Retrieve Drive Log
column heading will sort by location
Location
on page 76).
identifies the tape drive coordinate
ID
identifies the tape drive serial
SN
Tools > Drive Operations
Chapter 13 Troubleshooting
Retrieving Tape Drive Logs
screen to select the
Taking a Partition
icon at the top right
Help
.
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