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Creating Account Codes
To unlock an extension, use the Extension Checker tool that is installed with MAXCS.
See "MAXCS Admin & Extension Security Checker" on page 405.
Blocking All Outgoing Calls
To block all outgoing calls—for example, during the night when no employee is in the
office—check the Block All Outgoing Calls check box.
Enabling Hop Off for Tie Trunks
When selected, this function allows users from another system to borrow a PSTN trunk
in this system to make an outbound call over a T1 or VoIP tie trunk.
Outgoing
call on
PSTN Trunk
The call originating on System B hops off over the T1/PRI or VoIP trunk to use the PSTN
trunk in System A. System A must be set up to allow System B to borrow its PSTN trunk.
Figure 18. Hop Off for Tie Trunks
Restricting Tie Trunk Calls
You can set call restrictions on hop-off calls by telling the system to use the same
restrictions as the ones set up for an extension. Using the Call restriction follows
extension drop-down list, you can select the extension with the restrictions to use for
the hop-off calls.
Setting 10-Digit Dialing Area Codes
The 10-Digit Dialing Area Code field lets you define area codes that do not require
dialing a "1" before the area code. To enter an area code, click the Add button.
Note:
Applies only to calls that use a trunk access code. For calls using a route access
code, 10-digit dialing area codes must be configured in the Out Call Routing
Configuration window, Dialing Pattern tab. See "Working on Dialing Patterns" on
page 177.
Creating Account Codes
Account Codes let you enable or force users to assign incoming and outgoing calls to
particular account codes for billing, tracking, or forecasting purposes. Up to 10,000
account codes can be created.
To access the Account Code tab, select System > System Configuration, then click
the Account Code tab.
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MAXCS ACM 6.7 Administration Manual
Tie Trunk:
T1/PRI or
VoIP
System A
System B
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Troubleshooting
