Resolving Dialing Delay: Non-Usa/Canada Countries - Altigen ACM 6.7 Administrator's Manual

Resolving Dialing Delay: Non-USA/Canada
Countries
When installing the AltiGen system outside of North America, you may experience dialing
delay when dialing through E1/PRI trunks that are using en-bloc (buffering digits and
sending all digits at once). The system dialing logic may cause a 7-second inter-digit
dialing delay for en-bloc trunks. To reduce the dialing delay, the following configuration
is recommended:
1. On the Number Plan tab in the System Configuration window, select a digit for
route access.
2. On the Route Definition tab of the Out Call Routing Configuration window, add
a route definition entry for en-bloc and assign the member en-bloc trunk(s).
3. On the Dialing Pattern tab of the Out Call Routing Configuration window, add
dialing pattern definition entries for the following prefixes:
prefix = 0, length = 11
•
• prefix = 00, length = 14
prefixes = 1-9, each length = 7
•
In the Route Priority field, use the drop-down list to select the En-Bloc route
definition (assigned in step 2).
The Dialing Pattern tab should look as follows:

Resolving Dialing Delay: Non-USA/Canada Countries

MAXCS ACM 6.7 Administration Manual 181