Altigen ACM 6.7 Administrator's Manual page 409

4. Select the Advanced Tab to configure the TAPI service provider.
Figure 179. Configuring the TAPI service provider
5. Choose AltiGen (TM) Communications Service Provider and click Configure.
The AltiGen TAPI Device Detect dialog box opens.
6. In the AltiGen TAPI Device Detect dialog box, click the Configuration button to
verify that the client extension is available.
7. If you have any type of error, Windows will let you know what the possible causes
could be. There could be a mistake in the Altigen server IP address, extension
number, or password. You can reconfigure the client extension in the Device Detect
window. (See "Changing TAPI Configuration Parameters" on page 398.)
Note:
If the client extension is not in the AltiGen TAPI Device Detect window, verify
that the windows services "Remote Access Connection Manager" and
"Telephony" have a status of Started. (To open the Windows Services
window, go to Start > Control Panel > Administrative Tools > Services.)
MAXCS ACM 6.7 Administration Manual 395
Setting Up the Client