Altigen ACM 6.7 Administrator's Manual page 31

Maximum 400 MaxCommunicator/MaxAgent sessions
•
• Maximum 20 AltiConsole sessions
• Maximum 20 MaxSupervisor sessions
Call Canter Capacity
• Maximum configurable agents per workgroup - 512
• Maximum active login agents per workgroup - 256
• Total configured agents per system including all workgroups - 1280
• Total agents seats (License/Head) per system - 512
MAXCS ACM 6.7 Administration Manual 17
System Features