Announcement - Altigen ACM 6.7 Administrator's Manual

Figure 136. Workgroup Configuration, Queue Management, Advanced Queue Control
To configure options for advanced queuing control, click the Setup button. This opens
the Advanced Queue Management (AQM) application configuration window with tabs for
configuring Announcement, Menu Selection, and Queue Overflow.

Announcement

The Announcement tab allows for configuration of queue announcements.
Figure 137. Workgroup Configuration, Advanced Queue Management, Announcement tab
To configure queue announcements:
1. Select any of the following check boxes:
• Use Default System Phrases
Queue Position
•
Queue Management - Advanced
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