System And Administration Features - Altigen ACM 6.7 Administrator's Manual

Overview

System and Administration Features

System and administration features include:
AA Configuration File Export- lets you export your complete AA configuration to an
html file.
AA Copy - An AA configuration can be copied, forming the template for a new AA.
Alerting - An announcement can be sent to Voice Mail when the e-mail server disk is
full.
"Apply To" Feature - applies changes (only the field that was changed) to multiple
extensions, trunks or channels instead of having to change them one at a time.
Call Detail Reporting (CDR) - the system collects and records information on outgoing
and incoming phone calls, such as length of call, time of call, number of calls. This data
is written to an internal database.
Configurable Emergency Number - For international use, allows the system
administrator to set up country-specific emergency numbers.
DNIS Routing Tables - incoming trunk calls can be routed to an AA, extensions,
workgroups, hunt groups, and so on, based on DNIS numbers configured in the system
administration routing tables.
E-911 Calling Support - allows an administrator to designate a number of trunks
(Triton Analog or PRI) for dedicated E-911 use. CAMA trunks are supported by analog
trunk ports.
E-mail and Voice Mail Storage - can be placed on drives other than the system drive.
Emergency (911) Call Notification to Extension/Outside Number - when any
extension dials an emergency number, the system can make calls to pre-configured
extensions or outside numbers. A system can have more than one emergency
notification number configured.
Extension Checker - a tool that checks the security status of every extension in your
system.
Extension Password Protection for Application Logins - the system maintains a
counter for each extension to track CTI client application login failures. When eight
successive failures are reached, the system disables login connection for 1 to 24 hours
to prevent password intrusion. Applies to login from MaxCommunicator, MaxAgent,
MaxSupervisor, AltiConsole, CDR Search, and other add-on applications.
Feature Profiles - allows administrators control over user access to system feature
codes.
License Assignment - A License menu allows administrators to easily verify and
assign licenses.
Log In and Log Out - An administrator can log in and log out a workgroup member
from the Workgroup Configuration window in MaxAdministrator.
Monitor List - lets you configure an extension's privilege to see other extension's call
activity through MaxCommunicator or MaxAgent.
Password Security - allows administrators to lock extensions that have been
"attacked" with false password attempts and to set default system passwords for newly
created or newly assigned extensions.
Out Call Routing Configuration - allows outgoing calls to be directed to particular
trunk routes, based on parameters assigned in the Out Call Routing table.
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MAXCS ACM 6.7 Administration Manual