Manually Switching Over; Things To Check - Altigen ACM 6.7 Administrator's Manual

Manually Switching Over

Enterprise Server
If the address of the Softswitch is changed, you need to configure its new address on
the Enterprise server so that the Enterprise server can accept the new Softswitch
connection. To do so,
1. From the Start > All Programs menu, select AltiGen Java Services Loader >
AltiGen Java Services Manager. (The default password is "22222")
2. Double-click the AltiGen Enterprise Service entry, and change the address in the
Start Parameters field.
3. After applying the change, you have to stop and start this service again in AltiGen
Java Services Manager to make the change effect. To do so, click the Stop button
in the Service Status section, then click the Start button.
Manually Switching Over
In the Redundancy Administration window (see Figure 150 on page 357), a Manual
Switch Over button allows you to switch control from the active server to the inactive
one. This button is enabled only when all redundancy-related services of both systems
are running and the inactive server has finished replicating the active server's files.

Things to Check

• Connection—Before the secondary system takes control, it will check the time
stamp of the last connection with the primary server. If it does not find a time stamp
or finds one that's more than 30 days ago, it will not take control.
• Dongle—If the redundancy system has been running for more than 30 days without
a dongle in the primary system, the secondary system will not take control when the
active system is not available or the secondary system starts up.
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MAXCS ACM 6.7 Administration Manual