Altigen ACM 6.7 Administrator's Manual page 391

Figure 161. Choosing the Synchronize Exchange Integration mode in MAXCS
4. Configure the names of each extension user such that the first and last names are
the same as the user's matching mailbox on the Exchange Server.
Note: The Middle Initial field should be empty for Exchange Server mail accounts
in order for Exchange integration to work properly.
5. MAXCS matches the mailbox on the Exchange Server via the display name, which is
a combination of "FirstName LastName". In the example in Figure 162, the display
name is "Michael Wang", so you should make sure the user's display name on the
Exchange Server is "Michael Wang", or synchronization will fail.
Figure 162. First name and last name in MAXCS must match the display name in
Exchange Server, or synchronization will fail. (Also, to synchronize MAXCS
voice mail with Exchange voice mail in Bridged Access mode, you must have
checked the Enable Synchronization check box in the Voice Mail
configuration screen.)
Note:
Exchange 2007 Native VM integration uses the extension number and the
extension's first and last names to link between MAXCS and Exchange.
Exchange Integration Configuration Steps
Select the Exchange
Integration mode you
are going to use.
Enter the NAME (not
the IP address) of the
Exchange Server
MAXCS ACM 6.7 Administration Manual 377