Setting Default Routes - Altigen ACM 6.7 Administrator's Manual

Configuring Out Call Routing
3. To add trunks to the route, select trunks from the Not Member list and use the
button to move selected trunks to the Member Trunks list.
4. Use the Up and Down buttons to change the position of a trunk in the Member
Trunks list. This is the order in which trunks are accessed.
5. Click Apply.
To delete a route
Select the route you want to delete, and click the Delete button.

Setting Default Routes

You can set default routes for four types of outgoing calls: local, long distance,
international, and emergency.
WARNING!
It is important that you set up default routes right after routes are
defined. Failing to do so will cause outbound dialing failure.
Click the Default Routes tab in the Out Call Routing Configuration window to
configure default routes.
Figure 93. Out Call Routing Configuration, Default Routes tab
The above configuration means:
• The system has a group of analog trunks and a T1 digital trunk from a local carrier
that can accept local and emergency calls.
• The system has a T1 digital trunk from a long distance carrier that can only accept
long distance calls.
The administrator segmented local trunks into two routes, "Local Analog" and "Local
•
T1". A "Long Distance T1" route is created for the T1 from the long distance carrier.
• When a user makes a local call, the administrator wants the system to use local T1
trunks first. If local T1 trunks are busy, then the system uses local analog trunks.
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MAXCS ACM 6.7 Administration Manual
For each type of call,
the system will use
trunks specified in the
"1" field, if available,
otherwise use trunks in
the "2" field, and so on.