Avaya DEFINITY Server CSI Maintenance Manual page 75

Troubleshooting Features
The following Facility Test Calls are described below:
''Trunk Test Call''
''Touch-tone (DTMF) Receiver Test Call''
''Time Slot Test Call''
''System Tone Test Call''
Trunk Test Call
The trunk test call accesses specific Tie or CO trunks. DID trunks cannot be
accessed.
To place a call:
1. Dial the Facility Test Call Feature Access Code and listen for dial tone.
The Feature Access Code is set on the Feature Access Codes screen.
2. Dial the 6-digit port number PCSSpp
P
C
SS
pp
The channels on a DS1 trunk are addressed by using the channel number
for the port number.
3. Listen for one of the following tones:
4. Place a call. Even if you do not hear a dial tone, you may still be able to dial
digits, depending on the administration of the far-end switch.
All digits dialed after the port number are transmitted using end-to-end
DTMF signaling; therefore, if the trunk being tested is a rotary trunk, it is not
possible to break dial tone.
555-233-119
= Port network number (1)
= Carrier number (A=1, B=2, C=3)
= Slot number (01-10)
= Port number
Dial Tone or Silence—trunk is connected. Go to Step 4. If you hear a
dial tone, it is coming from the far end. If the far end has been
disabled, you do not hear dial tone. However, depending on far-end
administration, you may still be able to dial digits. All digits dialed
after the port number are transmitted using end-to-end DTMF
signaling; therefore, if the trunk being tested is a rotary trunk, it is not
possible to break dial tone.
Reorder Tone—trunk is busy or maintenance busy.
Intercept Tone— a trunk or touch-tone (DTMF) receiver has not
been accessed.
Issue 5 October 2002
75