Failed To Request A Local Certificate; Failed To Retrieve Crls - 3Com MSR 50 Series Configuration Manual

Failed to Request a Local
Certificate

Failed to Retrieve CRLs

Symptom

Failed to request a local certificate.

Analysis
Possible reasons include these:
The network connection is not proper. For example, the network cable may be
■
damaged or loose.
No CA certificate has been retrieved.
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The current key pair has been bound to a certificate.
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No trusted CA is specified.
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The URL of the enrollment server for certificate request is not correct or not
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configured.
No RA is configured.
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Some required parameters of the entity DN are not configured.
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Solution
Make sure that the network connection is physically proper.
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Retrieve a CA certificate.
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Regenerate a key pair.
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Specify a trusted CA.
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Use the ping command to check that the RA server is reachable.
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Configure the RA for certificate request.
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Configure the required entity name space parameters.
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Symptom
Failed to retrieve CRLs.
Analysis
Possible reasons include these:
The network connection is not proper. For example, the network cable may be
■
damaged or loose.
No CA certificate has been retrieved before you try to retrieve CRLs.
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The IP address of LDAP server is not configured.
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The URL for CRL distribution is not configured.
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The LDAP server version is wrong.
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Solution
Make sure that the network connection is physically proper.
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Retrieve a CA certificate.
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Specify the IP address of the LADP server.
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Specify the URL for CRL distribution.
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Re-configure the LDAP version.
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Troubleshooting PKI 1849