6. Troubleshooting
No.
Type
CTL
921
D
SC925
B
6
No.
Type
CTL
990
D
700
CÓPIA NÃO CONTROLADA
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Printer font error
A necessary font is not found in the SD card.
• A necessary font is not found in the SD card.
• The SD card data is corrupted.
Check that the SD card has the correct data.
Net File function error *GW
The NetFile file management on the HDD cannot be used, or a NetFile management
file is corrupted and operation cannot continue. The HDDs are defective and they
cannot be debugged or partitioned, so the Scan Router functions (delivery of received
faxes, document capture, etc.), Web services, and other network functions cannot be
used.
HDD status codes are displayed below the SC code:
• Refer to the four procedures below (Recovery from SC 925).
Details (Symptom, Possible Cause, Troubleshooting Procedures)
Software performance error
The software makes an unexpected operation.
• Defective software
• Defective controller
• Software error
1. Turn the main switch off and on.
2. Reinstall the controller and/or engine main firmware.
• See Note 1 at the end of the SC table.
CÓPIA NÃO CONTROLADA