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Ricoh M016 Service Manual

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M016/M017
SERVICE MANUAL
005432MIU

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Summary of Contents for Ricoh M016

  • Page 1 M016/M017 SERVICE MANUAL 005432MIU...
  • Page 5 M016/M017 SERVICE MANUAL 005432MIU...
  • Page 7 It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
  • Page 9 Ricoh Technical Training Program. Untrained uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection. Ricoh Americas Corporation...
  • Page 11 LEGEND PRODUCT COMPANY CODE GESTETNER LANIER RICOH SAVIN M016 SP3400SF SP3400SF SP3400SF SP3400SF M017 SP3410SF SP3410SF SP3410SF SP3410SF DOCUMENTATION HISTORY REV. NO. DATE COMMENTS 11/2009 Original Printing...

  • Page 13: Table Of Contents

    M016/M017 TABLE OF CONTENTS PRODUCT INFORMATION PRODUCT INFORMATION ............1-1     SPECIFICATIONS ................. 1-1     MACHINE OVERVIEW ................1-2     1.2.1 COMPONENT LAYOUT ............... 1-2     1.2.2 PAPER PATH ................1-3     1.2.3 DRIVE LAYOUT ................1-4  ...
  • Page 14 When reinstalling the exposure lamp ..........4-27   4.5.5 LAMP STABILIZER BOARD ............4-28     4.5.6 SCANNER MOTOR ..............4-29     LASER UNIT ..................4-30     4.6.1 CAUTION DECAL LOCATIONS ..........4-30     4.6.2 LASER UNIT ................4-31     M016/M017...
  • Page 15 HOT ROLLER STRIPPER PAWLS ..........4-54     4.10 MOTORS..................4-55     4.10.1 MAIN MOTOR................. 4-55     4.10.2 DUPLEX MOTOR (FOR M017) ..........4-55     4.11 ELECTRICAL COMPONENTS ............4-56     4.11.1 LAYOUT OF PC BOARDS ............. 4-56     M016/M017...
  • Page 16 Going into the Next Level/ Returning to the Previous Level ... 5-20   Exiting the Maintenance Mode Menu ..........5-20   Menu List ..................5-21   CONFIGURATION AND MAINTENANCE PAGE ......... 5-23     5.2.1 OVERVIEW ................. 5-23     To Print the Configuration Page/ Maintenance Page ..... 5-23   M016/M017...
  • Page 17 Test Pattern Print Procedure ............6-11   6.2.4 DARK LINES IN HALFTONE AREAS AT 75MM INTERVALS ..6-12     JAM ...................... 6-13     6.3.1 JAM SENSOR LAYOUT ............. 6-13     Paper Jam ..................6-13   Original Jam ................... 6-14   M016/M017...
  • Page 18 3. Duplex + Combine: ............... 7-4   Total counter ..................7-4   M016/M017 SERVICE MANUAL APPENDICES SEE M016/M017 SERVICE MANUAL APPENDICES SECTION FOR DETAILED TABLE OF CONTENTS PAPER FEED UNIT TK 1080 (M355) SEE SECTION M355 FOR DETAILED TABLE OF CONTENTS M016/M017...

  • Page 19: Product Information

    PRODUCT INFORMATION APPENDIX: SPECIFICATIONS INSTALLATION APPENDIX: SP MODE TABLES Paper Feed Unit TK1080 (M355) PREVENTIVE MAINTENANCE APPENDIX: TROUBLESHOOTING GUIDE REPLACEMENT AND ADJUSTMENT SYSTEM MAINTENANCE REFERENCE TROUBLESHOOTING ENERGY SAVING...

  • Page 21: Read This First

    Read This First Safety Notices Important Safety Notices Prevention of Physical Injury Before disassembling or assembling parts of the machine and peripherals, make sure that the machine power cord is unplugged. The wall outlet should be near the machine and easily accessible. If any adjustment or operation check has to be made with exterior covers off or open while the main switch is turned on, keep hands away from electrified or mechanically driven components.

  • Page 22: Laser Safety

    To prevent a fire or explosion, keep the machine away from flammable liquids, gases, and aerosols. A fire or an explosion might occur. The Controller board on the MF model contains a lithium battery. The danger of explosion exists if a battery of this type is incorrectly replaced. Replace only with the same or an equivalent type recommended by the manufacturer.
  • Page 23 Symbols, Abbreviations and Trademarks This manual uses several symbols and abbreviations. The meaning of those symbols and abbreviations are as follows: See or Refer to Clip ring Screw Connector Clamp E-ring Short Edge Feed Long Edge Feed Trademarks ® ® ®...

  • Page 25: Product Information

    PRODUCT INFORMATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 27: Specifications

    Specifications 1. PRODUCT INFORMATION 1.1 SPECIFICATIONS See "Appendices" for the following information: "General Specifications" "Printer" "Copier" "Scanner" "Fax" "Supported Paper Sizes" M016/M017...

  • Page 28: Machine Overview

    1.2 MACHINE OVERVIEW 1.2.1 COMPONENT LAYOUT Laser unit Friction pad Quenching lamp Transfer roller Cartridge (AIO-type) Paper Tray Development roller Fusing Unit Registration roller Pressure Roller By-pass feed roller Paper exit roller By-pass feed tray Hot Roller Paper feed roller Drum M016/M017...

  • Page 29: Paper Path

    Machine Overview 1.2.2 PAPER PATH [A] Duplex section (For M017) [B] Standard paper tray unit [C] Optional paper tray unit M016/M017...

  • Page 30: Drive Layout

    Machine Overview 1.2.3 DRIVE LAYOUT 1. Duplex Motor 4. Replay Clutch 2. Main Motor 5. Paper Feed Clutch 3. Registration Clutch M016/M017...

  • Page 31: Machine Configuration

    Machine Configuration 1.3 MACHINE CONFIGURATION M016 M017 Optional Duplex Optional Models Tray PCL PS USB Host Unit Memory (M355) M016 250x1 M017 Auto 250x1 NA: Not Available M016/M017...

  • Page 33: Installation

    INSTALLATION R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 35: Installation Requirements

    Put the machine on a strong, level base. (Tilting towards any side must be no more than 3 mm.) Do not put the machine in areas with strong vibrations. 2.1.2 MACHINE LEVEL Front to back: Within 5 mm (0.2") of level Right to left: Within 5 mm (0.2") of level M016/M017...

  • Page 36: Machine Space Requirement

    NA: 120 V, TW: 110 V, 60 Hz: Less than 10 A Input voltage level EU/ Asia/ CHN: 220 V to 240 V, 50 Hz/60 Hz: Less than 5 A Permitted voltage fluctuation: 10% Do not set anything on the power cord. 2.1.5 INSTALLATION PROCEDURE Refer to the "User Guide". M016/M017...

  • Page 37: Preventive Maintenance

    PREVENTIVE MAINTENANCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 39: Pm Intervals

    Fusing Unit 120 K prints 3.1.2 YIELD COUNTER Yield counters for each yield part can be checked by the following methods. Configuration Page These yield counters are printed under the supplies Info on the "Configuration Page" as shown above. M016/M017...

  • Page 40: Counter Reset

    Enter the "Maintenance Mode". Select "Engine Maintenance", and then press "OK" key. Select "Reset Fusing Unit Life", "Reset Transfer Roller Life" or "Reset Paper Feed Life" and then press "OK" key. Select "Execute" and then press "OK" key. Exit the "Maintenance Mode". M016/M017...

  • Page 41: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 43: Before You Start

    4. REPLACEMENT AND ADJUSTMENT 4.1 BEFORE YOU START If there are printer jobs in the machine, print out all jobs in the printer buffer. Turn off the main power switch and unplug the machine before you do the procedures in this section. M016/M017...

  • Page 44: Special Tools

    Special Tools 4.2 SPECIAL TOOLS PC: Windows 2000/XP/Vista, Windows Server 2003/2003 R2, 2008. USB or network cable A computer is necessary to update the firmware. M016/M017...

  • Page 45: Exterior Covers

    Exterior Covers 4.3 EXTERIOR COVERS 4.3.1 FRONT COVER Pull out the standard paper tray [A]. Remove two tabs [A]. Pull out the bypass tray [B]. Open the front cover [A]. M016/M017...

  • Page 46: Left Cover

    To open the front cover, push the cover release button [B] and (carefully) pull the cover forward and open (it hinges downward). Push the right hinge [A] to release. Front cover [B] 4.3.2 LEFT COVER Front cover ( p.4-3) Remove two screws [A] on the left cover. M016/M017...
  • Page 47 Pull the front bottom part of the left cover [A] (as shown above) to release the hooks. Remove the Left cover [A] as shown above. There are many hooks and tabs inside the left cover. See the images below in the Note section before removing the left cover. M016/M017...
  • Page 48 Exterior Covers NOTE: M016/M017...

  • Page 49: Rear Cover

    Front cover ( p.4-3) Rear cover ( p.4-7) Right cover [A] ( x 3, hook at arrow mark) There are many hooks and tabs inside the right cover. See the images below in the Note section before removing the right cover. M016/M017...
  • Page 50 Exterior Covers NOTE: M016/M017...

  • Page 51: Top Cover

    Exterior Covers 4.3.5 TOP COVER Front cover ( p.4-3) Left cover ( p.4-4) Rear cover ( p.4-7) Scanner unit ( p.4-21) Top cover [A] ( x 3, x 4) When installing the top cover M016/M017...
  • Page 52 If they are not lifted to fit into the paper slot, the paperweights [A] could be damaged. Make sure that these paperweights [A] can be moved smoothly (up and down) after installing the top cover. If these paperweights do not move smoothly, try installing the top cover again. M016/M017 4-10...

  • Page 53: Adf

    4.4.1 ADF UNIT Left cover ( p.4-4) Disconnect the ADF harness [A] and ground-wire [B] ( x 1). Open the ADF unit [A] Release the three hooks of the right hinge [A] with a screw driver, as shown above. 4-11 M016/M017...

  • Page 54: Original Tray

    Lift the ADF unit. 4.4.2 ORIGINAL TRAY Open the ADF cover [A]. Original tray [B] (Two tabs) 4.4.3 ADF FEED UNIT Open the ADF cover. Release the lock lever [A] ADF feed unit [B] M016/M017 4-12...

  • Page 55: Adf Separation Pad

    ADF feed unit ( p.4-12) ADF separation pad [A] (hook x 2, spring x 1) 4.4.5 ADF FRONT COVER ADF unit ( p.4-11) Original Tray ( p.4-12) ADF feed unit ( p.4-12) ADF front cover [A] ( x 1) 4-13 M016/M017...

  • Page 56: Adf Rear Cover

    ADF feed unit ( p.4-12) ADF rear cover [A] ( x 2) 4.4.7 ADF COVER ADF unit ( p.4-11) ADF front cover ( p.4-13) ADF rear cover ( p.4-14) ADF top cover [A] (two tabs, two hooks) M016/M017 4-14...

  • Page 57: Adf Motor

    4.4.8 ADF MOTOR ADF unit ( p.4-11) Original Tray ( p.4-12) ADF feed unit ( p.4-12) ADF front cover ( p.4-13) ADF rear cover ( p.4-14) ADF drive unit [A] ( x 4, all 4-15 M016/M017...
  • Page 58 ADF motor assembly [A] ( x 2) ADF motor [A] ( x 2) M016/M017 4-16...

  • Page 59: Original Set Sensor

    4.4.9 ORIGINAL SET SENSOR ADF unit ( p.4-11) ADF feed unit ( p.4-12) ADF motor assembly ( p.4-15) Feed roller holder [A] ( x 1) Upper guide [B] ( x 2) Original set sensor [A] (hooks) 4-17 M016/M017...

  • Page 60: Adf Cover Open Sensor

    4.4.10 ADF COVER OPEN SENSOR Original tray ( p.4-12) ADF rear cover ( p.4-14) ADF cover open sensor [A] ( x 1, x 1) M016/M017 4-18...

  • Page 61: Adf Feed Sensor

    4.4.11 ADF FEED SENSOR ADF unit ( p.4-11) ADF feed unit ( p.4-12) Sensor cover [A] ( x 2) ADF feed sensor [A] (hooks, x 1) 4-19 M016/M017...

  • Page 62: Adf Drive Board

    4.4.12 ADF DRIVE BOARD Original tray ( p.4-12) ADF rear cover ( p.4-14) ADF drive board [A] (no screws, all plugs ( )s and hooks) M016/M017 4-20...

  • Page 63: Scanner Unit

    Slide the scanner unit [A] in the direction of the blue arrow, and remove it ( x 4, ground cable x 2, flat cable x 1, x 3, x 3). ADF unit ( p.4-11) Operation Panel ( p.4-22) Scanner Unit [A] 4-21 M016/M017...

  • Page 64: Operation Panel

    Scanner Unit 4.5.1 OPERATION PANEL Scanner unit ( p.4-21) ADF unit ( p.4-11) Turn the scanner unit over. Operation panel [A] ( x 3, hooks) M016/M017 4-22...

  • Page 65: Scanner Top Cover

    Scanner Unit 4.5.2 SCANNER TOP COVER Scanner unit ( p.4-21) Turn the scanner unit over. Remove the six screws on the bottom of the scanner base [A]. Scanner top cover [A] (hooks) 4-23 M016/M017...

  • Page 66: Scanner Carriage Unit

    Scanner unit ( p.4-21) Scanner top cover ( p.4-23) Slide the scanner carriage unit [A] to the right side. Loosen the timing belt [A] as shown above, and remove it. Remove the flat cable [A] from the scanner carriage unit. M016/M017 4-24...
  • Page 67 Scanner Unit Bar holder [A] ( x 1) Carriage bar [A] and scanner carriage unit [B] 4-25 M016/M017...

  • Page 68: Exposure Lamp

    Scanner Unit 4.5.4 EXPOSURE LAMP Scanner carriage unit ( p.4-24) Carriage top cover [A] ( x 2, x 1) Exposure lamp [A] (hooks) M016/M017 4-26...

  • Page 69: When Reinstalling The Exposure Lamp

    Scanner Unit When reinstalling the exposure lamp Place the lamp cord wires as shown above. Otherwise, the top cover could pinch the lamp cords and damage them when reinstalling the top cover on the scanner carriage unit. 4-27 M016/M017...

  • Page 70: Lamp Stabilizer Board

    Scanner Unit 4.5.5 LAMP STABILIZER BOARD Scanner carriage unit Carriage bottom cover [A] ( x 2) Lamp stabilizer [A] ( x 1) M016/M017 4-28...

  • Page 71: Scanner Motor

    Scanner Unit 4.5.6 SCANNER MOTOR Scanner carriage unit ( p.4-24) Scanner motor [A] ( x 3) Carriage rail [A] ( x 2) Ground plate [B] (double-sided tape) Conductance tape [C] Scanner motor 4-29 M016/M017...

  • Page 72: Laser Unit

    This machine uses a class IIIB laser beam with a wavelength of 648 to 663 nm and an output of 9 mW. The laser can cause serious eye injury. M016/M017 4-30...

  • Page 73: Laser Unit 4

    Laser Unit 4.6.2 LASER UNIT Front cover ( p.4-3) Left cover ( p.4-4) Rear cover ( p.4-7) Scanner unit ( p.4-21) Top cover ( p.4-9) Laser unit [A] ( x 3, ground screw x 3, x 2) 4-31 M016/M017...

  • Page 74: Polygon Mirror Motor

    Laser beams can seriously damage your eyes. Laser unit ( p.4-31) Polygon mirror cover [A] ( x 2) Polygon mirror motor [A] ( x 4, x 1) Never touch the surface of the mirror with bare hands. M016/M017 4-32...

  • Page 75: Paper Feed And Exit

    Slide the paper feed roller [B] to right side, and remove it (hook). After installing a new paper feed roller Enter the "Maintenance Mode". Select "Engine Maintenance", and then press "OK" key. Select "Reset Paper Feed Life" and then press "OK" key. Select "Execute" and then press "OK" key. 4-33 M016/M017...

  • Page 76: Friction Pad

    Gently push the friction pad down into the slot and then pull forward very slightly. 4.7.3 PAPER END SENSOR Set the machine with the rear side facing down, resting on the table. Paper end sensor [A] (hooks, x 1) M016/M017 4-34...

  • Page 77: By-Pass Feed Roller

    By-pass lower guide plate [A] ( x 4, x 2) NOTE: Reinstall the by-pass lower guide plate [A] while pressing the spring [B]. Be careful for the spring [B] and the ground plate [C] not to fall inside the machine during reinstallation. 4-35 M016/M017...

  • Page 78: By-Pass Feed Roller Friction Pad

    Slide the by-pass feed roller shaft [A] to the left side, and remove it. 10. Remove the metal cover [B] from the by-pass feed roller [C]. 4.7.5 BY-PASS FEED ROLLER FRICTION PAD By-pass feed roller ( p.4-35) By-pass feed roller friction pad [A] (hooks, spring x 1) M016/M017 4-36...

  • Page 79: By-Pass Feed Sensor

    1) 4.7.7 PAPER FEED CLUTCH Top cover ( p.4-9) Scanner unit ( p.4-21) ECB ( p.4-57) Controller board ( p.4-58) FCU ( p.4-59) Release all harnesses [A] from the clamps. Harness guide plate [B] ( x 2) 4-37 M016/M017...
  • Page 80 Paper Feed and Exit Drive unit [A] ( x 5, x 1, x 2, timing belt) Paper feed clutch [A] ( x 1, x 1) M016/M017 4-38...

  • Page 81: Relay Clutch

    Paper Feed and Exit 4.7.8 RELAY CLUTCH Drive unit ( p.4-37 "Paper Feed Clutch") Relay clutch [A] ( x 1) 4.7.9 REGISTRATION CLUTCH Drive unit ( p.4-37 "Paper Feed Clutch") Registration clutch [A] ( x 1) 4-39 M016/M017...

  • Page 82: Toner End Sensor

    4.7.10 TONER END SENSOR Drive unit ( p.4-37 "Paper Feed Clutch") Reflective sensor with bracket [A] ( x 1) Reflective sensor [B] 4.7.11 PAPER EXIT SENSOR Rear cover ( p.4-7) Paper exit sensor [A] ( x 1, hooks) M016/M017 4-40...

  • Page 83: Relay Sensor

    Paper Feed and Exit 4.7.12 RELAY SENSOR Rear cover ( p.4-7) Relay sensor [A] ( x 1, hooks) 4.7.13 INVERTER SENSOR Duplex transport guide ( p.4-61 "PSU") Inverter sensor [A] ( x 1, hooks) 4-41 M016/M017...

  • Page 84: Registration Roller And Sensor

    Paper Feed and Exit 4.7.14 REGISTRATION ROLLER AND SENSOR Pull out the paper tray. PSU ( p.4-61 " M016/M017 4-42...
  • Page 85 Relay clutch ( p.4-39) Registration clutch ( p.4-39) Heat insulating plate [A] ( x 2) Exit roller base [B] ( x 2) Imaging unit base [A] ( x 4) Remove the four screws in the right frame [A]. 4-43 M016/M017...
  • Page 86 Paper Feed and Exit 10. Remove the four screws in the left frame [A]. 11. Registration unit [A] 12. Upper guide plate [B] 13. Registration roller [A] M016/M017 4-44...
  • Page 87 Paper Feed and Exit 14. Registration sensor [A] 4-45 M016/M017...

  • Page 88: Paper Transfer

    Do not touch the transfer roller surface, when reinstalling the new transfer roller. After installing a new transfer roller Enter the "Maintenance Mode". Select "Engine Maintenance", and then press "OK" key. Select "Reset Transfer Roller Life" and then press "OK" key. Select "Execute" and then press "OK" key. M016/M017 4-46...

  • Page 89: Fusing

    Switch off the main power, unplug the machine from its power source, and allow the fusing unit to cool before removing it. 4.9.1 FUSING UNIT Front cover ( p.4-3) Left cover ( p.4-4) Rear cover ( p.4-7) Entrance guide [A] ( x 1) Disconnect the three harnesses ( x 2) 4-47 M016/M017...
  • Page 90 Fusing Pass the cable [A] through the hole [B] inside the machine. Fusing unit [C] ( x 4) NOTE: Make sure that the two bushings [A] remain be setting. M016/M017 4-48...

  • Page 91: Reinstallation

    Pass the cable [A] of fusing unit through the hole [B] outside, after setting the fusing unit. After installing a new fusing unit Enter the "Maintenance Mode". Select "Engine Maintenance", and then press "OK" key. Select "Reset Fusing Unit Life" and then press "OK" key. Select "Execute" and then press "OK" key. 4-49 M016/M017...

  • Page 92: Thermostat

    Fusing 4.9.2 THERMOSTAT Do not recycle a thermoswitch that is already opened. Safety is not guaranteed if you do this. Fusing unit [A] ( x 3) Fusing upper cover [A] ( x 4) Thermostat [A] ( x 2) M016/M017 4-50...

  • Page 93: Thermistor

    Fusing 4.9.3 THERMISTOR Fusing unit ( p.4-47) Fusing front cover [A] ( x 2) Thermistor [A] ( x 1) 4-51 M016/M017...

  • Page 94: Fusing Lamp

    Fusing 4.9.4 FUSING LAMP Fusing Unit ( p.4-47) Fusing side covers [A] ( x 2 each) Ground-wires ( x 1 each) Fusing lamp [A] M016/M017 4-52...

  • Page 95: When Reinstall The Fusing Lamp

    The flat terminal [A] must be placed on the right side of the fusing unit (fusing cable side). 4.9.5 HOT ROLLER Fusing lamp ( p.4-52) Brackets [A] ( x 2) Hot roller [A] (C-ring x 2, gear x 1, bushing x 2) 4-53 M016/M017...

  • Page 96: Pressure Roller

    Pressure roller [A] (Bearing x 2) 4.9.7 HOT ROLLER STRIPPER PAWLS Fusing unit ( p.4-47) Fusing unit upper cover ( p.4-50) Metal holders [A] (1 holder for each pawl: x 2 each) Hot roller stripper pawls [A] (1 spring for each pawl) M016/M017 4-54...

  • Page 97: Motors

    Main motor [B] ( x 4, x 1) 4.10.2 DUPLEX MOTOR (FOR M017) Front cover ( p.4-3) Left cover ( p.4-4) Rear cover ( p.4-7) Right cover ( p.4-7) Top cover ( p.4-9) Duplex motor [A] ( x 2, x 1) 4-55 M016/M017...

  • Page 98: Electrical Components

    Electrical Components 4.11 ELECTRICAL COMPONENTS 4.11.1 LAYOUT OF PC BOARDS ECB (Engine Controller Board) Controller Board FCU (Fax Control Unit) - behind the main controller board USB Board M016/M017 4-56...

  • Page 99: Ecb (Engine Controller Board)

    Do not connect any connectors to CN181 when reinstalling the ECB [A]. CN181 is only used for factory. Do not change the dip switch. The dip switch is only for factory use. EEPROM (Electronically Erasable Programmable Read Only Memory) [A] When installing the new ECB (Engine Controller Board) 4-57 M016/M017...

  • Page 100: Eeprom

    Ask your supervisor about how to access the serial number input display. Controller Board Risk of explosion if battery is replaced by an incorrect type. Dispose of used batteries according to the instructions. ECB ( p.4-57) Controller board [A] ( x 4, flat cable x 1, all M016/M017 4-58...
  • Page 101 Electrical Components ECB ( p.4-57) Controller board( p.4-58) Controller board bracket [A] ( x 3) FCU [A] ( x 4) 4-59 M016/M017...

  • Page 102: Usb Host Board

    Electrical Components USB Host Board Left cover ( p.4-4) USB host board [A] ( x 2, x 1) M016/M017 4-60...
  • Page 103 Scanner unit ( p.4-21) Top cover ( p.4-9) ECB ( p.4-57) Controller board bracket ( p.4-59) 10. Drive unit ( p.4-37 "Paper Feed Clutch") 11. Disconnect three connectors in left frame( x 1) 12. Bracket [A] ( x 2) 4-61 M016/M017...
  • Page 104 2) 14. Remove the main power cord [B] as sown above( x 2). 15. Remove the ground wire and two connectors. 16. Rear low cover [A] ( x 3) 17. Entrance guide [A] 18. Fusing Unit( p.4-47) M016/M017 4-62...
  • Page 105 20. For M017 only: Set the machine with the front side facing down, resting on the table. 21. For M017 only: Release the link [A] ( x 1) 22. For M017 only: Duplex cover [A] ( x 4, x 1, gear x 1) 4-63 M016/M017...
  • Page 106 Electrical Components 23. PSU [A] ( x 4, x 1) M016/M017 4-64...

  • Page 107: Charge Terminal Case

    4.11.3 CHARGE TERMINAL CASE Right cover ( p.4-7) Charge terminal case [A] with the harness ( x 2, x 1, hooks) Remove the harness [A] ( x 4). Remove the four springs and terminal pins [B]. Charge terminal case [C] 4-65 M016/M017...

  • Page 108: Cooling Fan

    Cooling fan [A] ( x 2, x 1) Install the Cooling fan [A] with its decal facing the outside of the machine. 4.12.2 SPEAKER Left cover ( p.4-4) Speaker [A] ( x 2, x 1, x 1) M016/M017 4-66...

  • Page 109: Quenching Lamp

    Others 4.12.3 QUENCHING LAMP Top Cover ( p.4-9) Release two hooks of the quenching lamp with the case [A], and remove it. Remove the quenching lamp [A] from the case (hook x 3). 4-67 M016/M017...

  • Page 110: User Adjustment

    Press the "Up" or "Down" keys to set the registration value (mm). Increase the value to shift the print area in the plus direction. Decrease to shift in the minus direction. Adjust the margins of the test page so that they are equal in size. M016/M017 4-68...

  • Page 111: System Maintenance

    SYSTEM MAINTENANCE REFERENCE R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 113: System Maintenance Reference

    To go into the next level of an item, select an item then press the "OK" key. To return to the previous level of an item, press the "Return" key. Exiting the Maintenance Mode Menu To exit the maintenance mode menu, press the "Clear/Stop" or "Return" key until the "Ready" display appears. M016/M017...

  • Page 114: Menu List

    Displays the number of paper jams at each location. Jam Counter Total/ ADF/ Outer/ Inner/ Tray1 Misfeed/ Tray2 Misfeed/ Duplex Misfeed/ Bypass Tray Misfeed Print Reports G3 protocol dump of the latest communication G3 Protocol dump list is printed. Off (Default)/ Error/ On M016/M017...
  • Page 115 Service Program Mode Engine Maintenance NA Model: RICOH/ 'nul' EU Model: RICOH/ NRG/ LANIER P Name ASIA Model: RICOH/ LANIER China Model: RICOH Sets the destination and updates the engine setting. Destination JPN/ NA/ EU (Default)/ ASIA/ China/ TAIWAN/ COREA Adjusts the horizontal registration for tray 1.
  • Page 116 Adjusts the vertical registration of thin paper for t the Vert. Bypass Thin bypass tray. If the machine settings are reset to the Paper factory defaults, this value does not change. [-40 to 40 / 0 (Default) / 0.1 mm/step] M016/M017...
  • Page 117 Do not change this setting (Designed for Factory Use). Fuser SC This button is for resetting an SC related with the fusing errors. Reset Bypass Tray Turns on or off the paper priority feeding from the bypass tray. Priority [On or Off] M016/M017...
  • Page 118 Displays the OPC life information (OPC rotation OPC Rotation Time time). Pre-OPC Rotation Displays the OPC life information (Pre-OPC Time rotation time) OPC Life Info OPC Alert Status Displays the OPC life information (Alert status) Displays the OPC life information (Pre-Alert OPC Pre-Alert Status status) M016/M017...
  • Page 119 Resets the engine settings stored in the EEPROM to factory default. Memory SC559 [On or Off (Default)] Detection Sets the display of alert when each EM parts yield of this machine is EM Life reached. Display [On or Off (Default)] M016/M017...
  • Page 120 Paper [-8 to 8 / -2 (Default) / 1 mm/step] Adjusts the amount of paper buckle at the Vert. Bypass Plain registration roller for each tray and paper type. Paper [-8 to 8 / 0 (Default) / 1 mm/step] M016/M017...
  • Page 121 [160 to 200 / 185 (Default) / 5°C /step] Fusing Unit Adjusts the fusing temperature for thick 2 paper. Temperature Thick2 Paper [160 to 200 / 185 (Default) / 5°C/step] Adjusts the fusing temperature in the standby Standby mode. [120 to 175 / 155 (Default) / 1°C/step] M016/M017...
  • Page 122 "toner end". Toner Near [0 to 255 / 200 / 1 sheet/step] End To Toner Adjusts the printable dot count between "toner Dot Count near end" to "toner end". [0 to 255 / 100 / 1 dot/step] M016/M017 5-10...
  • Page 123 3 to 255: not available [0 to 255 / 0 / 1 /step] Charge bias correction for dirty background 0: OFF (Default) Adjust of 1: ON Charge Bias 2 to 255: not available [0 to 255 / 0 / 1 /step] 5-11 M016/M017...
  • Page 124 [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Adjusts the Flatbed Scan main-scan Size Adjust Flatbed Main magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] Adjusts the Flatbed Scan sub-scan Flatbed Sub magnification. Reg. [-0.9 to 0.9 / 0 (Default)/ 0.1 %/step] M016/M017 5-12...
  • Page 125 [35 Sec/ 45 Sec/ 55 Sec (Default)/ 60 Sec/ 90 Sec/ 140 Sec] Protocol Definition Timer Set the time length for the T1 timer. T1 Timer [40 Sec (Default)/ 50 Sec] Set the time length for the T4 timer. T4 Timer [3 Sec (Default/ 4.5 Sec] 5-13 M016/M017...
  • Page 126 Determines the period when tones from the line Tone Sound are monitored. Monitoring [No Monitoring/ Up To Phase B (Default)/ All TX Phases] RX Settings Pressing the Stop/Clear key can stop the current receiving operation. Received data is Stop/Clear key lost. [Not Functional (Default)/ Functional] M016/M017 5-14...
  • Page 127 N: Dialing '0' generates 10 pulses --- Dialing '9' generates 9 pulses. Dial Pulse Setting Dial Pulse Type N+1: Dialing '0' generates 1 pulses --- Dialing '9' generates 10 pulses. 10-N: Dialing '0' generates 10 pulses --- Dialing '9' generates 1 pulse. 5-15 M016/M017...
  • Page 128 This setting sets the time-out length for the 1st dial tone detection. The machine waits for a dial Timeout Length tone for the specified time and disconnects itself from the line when no dial tone is input. [10 Sec (Default)/ 15 Sec/ 20 Sec/ 30 Sec] M016/M017 5-16...
  • Page 129 RTN depending on the decoding error rate that RTN Rate is set by this setting (Number of lines containing an error per page / Total number of lines per page). Comm Settings [10%/ 15%] V34 Modem [Permitted (Default)/ Prohibited] V17 Modem [Permitted (Default)/ Prohibited] 5-17 M016/M017...
  • Page 130 Bps/ 31200 Bps/ 33600 Bps (Default)] This setting limits the transmission speed range in V.34 mode by masking the desired symbol rate(s). Symbol Rate [Not Used (Default)/ 3429 Sym/Sec / 3200 Sym/Sec/ 3000 Sym/Sec / 2800 Sym/Sec/ 2400 Sym/Sec] M016/M017 5-18...
  • Page 131 (all data Execute programmed by the user, log data) to factory default. After executing, initial setup menu starts after power-on. CTL Maintenance ON = "PDL Settings" is shown (Default) CTL Maintenance PDL Mode OFF = "PDL Settings" is hidden 5-19 M016/M017...

  • Page 132: Entering The Fax Service Test Menu

    To go into the next level of an item, select an item then press the "OK" key. To return to the previous level of an item, press the "Return" key. Exiting the Maintenance Mode Menu To exit the maintenance mode menu, press the "Clear/Stop" or "Return" key until the "Ready" display appears. M016/M017 5-20...

  • Page 133: Menu List

    Generates the [V17] 7200 bps signal. [V29] 9600 bps Generates the [V29] 9600 bps signal. [V29] 7200 bps Generates the [V29] 7200 bps signal. [V27] 4800 bps Generates the [V27] 4800 bps signal. [V27] 2400 bps Generates the [V27] 2400 bps signal. 5-21 M016/M017...
  • Page 134 Service Program Mode Fax Test [V21] 300 bps Generates the [V21] 300 bps signal. Signal Stop Generates the Stop signal. M016/M017 5-22...

  • Page 135: To Print The Configuration Page/ Maintenance Page

    Press the "Up" or "Down" key to select "Reports Print", and then press the "OK" key. Press the "Up" or "Down" key to select "Configuration Page" or "Maintenance Page", and then press the "OK" key. The configuration page or maintenance page is printed. 5-23 M016/M017...

  • Page 136: Other Types Of Reports

    Total counter = Copier counter + Printer counter + FAX counter + Reports print Application Counters: Application counters exist for each individual primary machine function (Copier, Printer, FAX, etc.), and are incremented by the "controller board" each time the board issues a print request for the function in question. M016/M017 5-24...

  • Page 137: Firmware Updating 5

    (When updating firmware via USB cable, first disconnect any network and phone line cables, and when updating firmware via LAN cable, first disconnect any USB and phone line cables.) Prepare: Computer USB cable or LAN (Local Area Network) cable Download the firmware files to your computer. 5-25 M016/M017...
  • Page 138 10. The update is finished when "Firmware Update Done. Please Reboot" appears on the operation panel's display. 11. Turn the main power of the machine off, and then turn it back on. 12. Print a configuration page to check the machine's firmware version. M016/M017 5-26...

  • Page 139: Updating The Engine Firmware 5

    Make a folder on a local drive of your computer and save the files there. Connect a USB cable between your computer and the machine. Click the "FWUpdateToolSP.exe" file to execute the updating program. The above updating program should appear on the screen. 5-27 M016/M017...

  • Page 140: Updating The Boot Loader Firmware 5

    The update is finished when "Firmware Update Done. Please Reboot Engine." appears. 10. Turn the main power of the machine off, and then back on. 5.3.4 UPDATING THE BOOT LOADER FIRMWARE This is also listed on the configuration page, but this firmware is not updated in the field. M016/M017 5-28...

  • Page 141: Updating Failure 5

    In this case, the controller firmware update has failed. The controller firmware must be updated again. When attempting to restart the machine, the LCD panel display indicates "Please Download Engine FW Again!" In this case, the engine firmware update has failed. The engine firmware must be updated again. 5-29 M016/M017...

  • Page 142: Fw Update Tool Messages 5

    Check MFP status if it is available. Check the download file name in setting.ini. Can't open ROM "ImageFile=" F/W file does not exist. file.Please check ROM file. Check the download file and fw update tool is in the same folder. M016/M017 5-30...
  • Page 143 Not available Eng FW Firmware is Updating... AIO FW is updating Not available Eng Firmware is Engine FW is updating Not available Updating... FW Update Done. *** Please reboot the Please reboot the F/W update is completed. Machine. Machine.*** 5-31 M016/M017...
  • Page 144 Check the download file name in setting.ini. Can't open Eng. ROM file. "EngImageFile=" Please check Eng. ROM Engine F/W file does not exist. Check the download file file. and fw update tool is in the same folder. M016/M017 5-32...
  • Page 145 Not available Eng FW Firmware is Updating... AIO FW is updating Not available Eng Firmware is Engine FW is updating Not available Updating... FW Update Done. *** Please reboot the Please reboot the F/W update is completed. Machine. Machine.*** 5-33 M016/M017...
  • Page 146 F/W checks the downloaded Do NOT use print, scan, is not broken. file. And get wrong checksum. fax and copy function at Do not use MFP functions So stop to modify F/W. the same time. when update firmware. M016/M017 5-34...
  • Page 147 F/W checks the downloaded Do NOT use print, scan, is not broken. file. And get wrong checksum. fax and copy function at Do not use MFP functions So stop to modify F/W. the same time. when update firmware. 5-35 M016/M017...

  • Page 149: Troubleshooting

    TROUBLESHOOTING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 151: Service Call Conditions 6

    To prevent damage to the machine, the main machine cannot be operated until the fusing related SC has been reset by a service representative. Enter the engine maintenance mode. Press "O.K" in "Fuser SC Reset" with engine maintenance mode, and then turn the main power switch off and on. M016/M017...

  • Page 152: Engine Sc 6

    The laser synchronizing detection signal for LD is not output within 400msec after the LD unit has turned on. Disconnected cable from the laser synchronizing detection unit or defective connection Defective laser synchronizing detector Defective LD Defective ECB Check the connectors. Replace the laser optics unit. Replace the ECB. M016/M017...
  • Page 153 SC 4xx (Image Transfer and Transfer Error) Bias leak An error signal is detected for 0.2 seconds when changing the development unit. Defective transfer roller Defective high voltage power pack Turn the machine's main power off, and then on. M016/M017...
  • Page 154 Check or replace the main motor if the torque load is normal. Replace the motor harness. Fusing Fan Motor Error The FAN lock signal – High for 10 seconds, after the fan motor started to rotate. Disconnected or defective motor harness. Turn the machine's main power off, and then on. M016/M017...
  • Page 155 The fusing unit does not attain reload temperature within 35 s. (normal temperature) or 65 s (lower temperature – the thermistor output is less than 18°C) after the fusing temperature control starts. Defective or deformed thermistor Incorrect power supply input at the main power socket Defective fusing lamp M016/M017...
  • Page 156 During stand-by mode or a print job, the detected heating roller temperature reaches 250°C. Defective ECB Defective PSU Replace the ECB Replace the PSU Execute "Fuser SC Reset" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M016/M017...
  • Page 157 The zero cross signal is not detected three times while the main power remains ON. Defective fusing relay Defective fusing relay circuit Shorted +24V fuse on the PSU Unstable power supply. Check the power supply source. Replace the +24V fuse on the PSU. Replace the PSU M016/M017...

  • Page 158: Paper Jam

    Clear this SC to send a command after a jam removal. Turn off this function after a jam removal. Execute "Fuser SC Reset" to recover the machine after completing the recovery procedure. Otherwise, the machine continues to issue this SC code and cannot be operated. M016/M017...
  • Page 159 The ECB does not receive a memory address command from the controller 20 seconds after paper is in the position for registration. Defective controller board Communication error Turn the machine's main power off, and then on. Check if the controller board is firmly connected to the ECB. M016/M017...

  • Page 160: Image Problems 6

    Press the "Up" or "Down" keys to select "List Print" and then press the "OK" key. Press the "Up" or "Down" keys to select "Test Page" and then press the "OK" key. Press the "OK" key to print the test page to preview the settings. Test page sample M016/M017 6-10...

  • Page 161: Test Pattern Printing 6

    Test Pattern Print Procedure Enter the "Maintenance Mode". Select "Engine Maintenance", and then press "OK" key. Select "Test Pattern", and then press "OK" key. The following three test pattern pages (Checker flag/ Grid pattern/ Trimming pattern) are printed. Test pattern samples 6-11 M016/M017...

  • Page 162: Dark Lines In Halftone Areas At 75Mm Intervals 6

    Selecting [On] for [Low Humidity Mode] under [Machine Settings] may help to prevent these lines from appearing. When the humidity mode setting is enabled, the drum is rotated slightly every 15 minutes. This keeps the light sensitivity constant across the entire surface of the drum. M016/M017 6-12...

  • Page 163: Jam Sensor Layout 6

    6.3 JAM 6.3.1 JAM SENSOR LAYOUT There are the sensors of the jam detection as shown below. Paper Jam Registration Sensor Tray2 Paper Feed Sensor Inverter Sensor Paper Exit Sensor Relay Sensor 6-13 M016/M017...

  • Page 164: Original Jam

    Original Jam ADF Feed Sensor Original Set Sensor 6.3.2 JAM MESSAGE LIST Here is a list of common jam messages, a description of the causes. See the drawing shown above to check the sensor location. M016/M017 6-14...
  • Page 165 Paper stayed on registration Registration sensor [1] sensor Inner Jam Paper does not reach exit Paper exit sensor [4] sensor Outer Jam Paper stayed on exit sensor Paper exit sensor [4] Related to initialize jam 6-15 M016/M017...
  • Page 166 Outer Jam Paper exit sensor [4] Relay sensor [5] Duplex Jam Duplex MIsfeed Jam Inverter sensor [3] Original Jam Jam message Cause "ADF Jam Open ADF Cover and Clear ADF Feed sensor [6] Jam" Original set sensor [7] M016/M017 6-16...

  • Page 167: Energy Saving

    ENERGY SAVING R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...

  • Page 169: Energy Saving

    Energy Saver Mode1 or Mode2) Energy Saver Mode1 (30 sec.): This can be only turned on or off. Energy Saver Mode2 (1 to 240 min.): This can be turned on or off and timer setting is adjustable (default: 1min.). M016/M017...

  • Page 170: Return To Stand-By Mode

    If the timers are all set to the maximum value, the machine will not begin saving energy until 240 minutes has expired after the last job. This means that after the customer has finished using the machine for the day, energy will be consumed that could otherwise be saved. M016/M017...

  • Page 171: Combine Mode:

    Duplexing and the combine functions reduce the amount of paper used. This means that less energy overall is used for paper production, which improves the environment. 1. Duplex: Reduce paper volume in half! 2. Combine mode: Reduce paper volume in half! M016/M017...

  • Page 172: Duplex + Combine:

    You can check the total counter in the "Maintenance Mode" or on the "Maintenance Page". Total counter: "Maintenance Mode" > "Engine Maintenance" > "Total Counter In" or "Maintenance Page" The following table shows paper savings and how the counters increase for some simple examples of single-sided and duplex jobs Duplex mode: M016/M017...
  • Page 173 If combine mode is used, the total and duplex counters work in the same way as explained previously. The following table shows paper savings and how the counters increase for some simple examples of duplex/combine jobs. 2 in 1 mode: Simplex Sheet Duplex Paper Originals Total counter used Sheets used Saved M016/M017...
  • Page 174 Paper Save Duplex + 2 in 1 mode: Simplex Sheet Duplex Paper Originals Total counter used Sheets used Saved M016/M017...
  • Page 175 M016/M017 SERVICE MANUAL APPENDICES R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 177 M016/M017 APPENDICES TABLE OF CONTENTS APPENDIX: SPECIFICATIONS ............1-1     GENERAL SPECIFICATIONS ..............1-1     1.1.1 GENERAL SPECIFICATIONS ............1-1     1.1.2 PRINTER ..................1-4     1.1.3 COPIER .................... 1-5     1.1.4 SCANNER ..................1-7  ...

  • Page 179: Appendix Specifications

    APPENDIX SPECIFICATIONS SM Appendix M016/M017...

  • Page 181: General Specifications

    Postcard, B5, Envelope Paper size By-pass tray Custom size: Max.: 216 x 356mm (8.5 x 14 inch) Min.: 90 x 148mm (3.5 x 5.8 inch) Duplex A4, Letter, Legal Optional paper feed A4, LT, LG, B5, HLT, A5 unit SM Appendix M016/M017...
  • Page 182 139.7 to 355.6mm (5.5 to 14 inch) Machine size 420 x 397 x 442 mm (16.5 x 15.6 x 17.4 inch) (W x D x H) Without Option M016: 17.1 Kg(37.7 lb) Weight M017: 18.0 Kg(39.7 lb) With a starter AIO cartridge. Energy Saver Mode...
  • Page 183 Standby Mode Less than 40 dB (A) Energy Save Mode Less than 40 dB (A) Warm up time Less than 30 seconds Machine life 5 years, 200,000 prints (whichever comes first) Environmental Energy star program (M017) Standard SM Appendix M016/M017...

  • Page 184: Printer

    Interface option USB 2.0, 10/ 100 Base - TX Network Protocol TCP/IP, IPP Memory Standard 128MB PCL: Windows XP, 2000/2003server, Vista, Windows 2008 server Operation System PS3: Windows XP, 2000/2003server, Vista, Windows 2008 server Macintosh 10.2.8 - M016/M017 SM Appendix...

  • Page 185: Copier

    Grayscale 256 levels 50, 71, 100, 141, 200% Reduction / Enlargement Custom 25 - 400% in 1% steps Copy mode Text/Photo/Mixed Memory copy Auto-duplex copy Interrupt copy Combine copy 2 in 1, 4 in 1 (Only ADF) SM Appendix M016/M017...
  • Page 186 APS/AMS No/No Auto Tray Switch Directional Magnification Directional Size Magnification Photo Mode Auto Start User Program Electronic Sorting Standard (collation, ADF only) Image Rotation Series Copy M016/M017 SM Appendix...

  • Page 187: Scanner

    Width max: Up to 216mm, Length max: Up to 356mm 16 bits color processing (input), 8 bits color processing Scan Depth (output) PC Interface USB2.0, 10/100Base-TX TWAIN Compliment TWAIN, WIA Scanner utilities and TWAIN Driver, Scanner utility (PageManager) Drivers SM Appendix M016/M017...

  • Page 188: Fax

    Scanning width: Max. 215.9 mm (8.5") Printing width: Max. 215.9 mm (8.5") Gray scale: 256 levels Polling type: None Standard: 200dpi x 100dpi (8 dot/mm x 3.85 line/mm) Resolution: Fine/Photo: 200dpi x 200dpi (8 dot/mm x 7.7 line/mm) M016/M017 SM Appendix...
  • Page 189 SAF Memory 100 pages (ITU No.1 chart) Memory Backup 1 hour One-touch dial: Abbreviated dial: Broadcasting: 100 stations Communication Public switched telephone network source: PC Fax utility: Available Automatic re-dial Available Auto Answer 3-5 rings (Default 3 rings) SM Appendix M016/M017...

  • Page 190: Supported Paper Sizes

    Need to input paper size by operation panel and driver. Not supported. Input Tray Auto SEF/ Type Size Standard Option Bypass Duplex Tray Tray 210x297 182x257 148x210 210x148 128x182 182x128 105x148 148x105 100 x 148 148 x 100 Postcard 200 x 148 148 x 200 M016/M017 1-10 SM Appendix...
  • Page 191 195 x 267 Env. #10 " x 9 " Env. " x 7 " Monarch Env. C5 162 x 229 Env. C6 114 x 162 Env. DL 110 x 220 Width 100-216mm Length 148-156mm Width 90-216mm Length 140-356mm SM Appendix 1-11 M016/M017...

  • Page 193: Appendix: Sp Mode Tables

    APPENDIX: SP MODE TABLES...

  • Page 195: Service Menu

    Service Menu 2. APPENDIX: SP MODE TABLES 2.1 SERVICE MENU See "Main Chapters" for "Service Program Mode.” SM Appendix M016/M017...

  • Page 197: Appendix Troubleshooting Guide

    APPENDIX TROUBLESHOOTING GUIDE...

  • Page 199: Service Call Conditions

    Service Call Conditions 3. APPENDIX: TROUBLESHOOTING GUIDE 3.1 SERVICE CALL CONDITIONS See “Main Chapters” for "Service Call Conditions.” SM Appendix M016/M017...

  • Page 200: Error Messages

    Disconnected or defective harness of the waste toner bottle set sensor Defective waste toner bottle set sensor Install the waste toner bottle. Check or replace the harness of the waste toner bottle set sensor. Replace the waste toner bottle set sensor. M016/M017 SM Appendix...
  • Page 201 Remove the paper jam at the optional tray (Tray 2). Inner Jam Error: Registration/ Paper Exit A sheet of paper stays at the registration sensor or paper exit sensor. Paper slipped Paper double feed Remove the paper jam at the registration sensor or paper exit sensor. SM Appendix M016/M017...
  • Page 202 Toner Near End: Black AIO Toner End: Black AIO Black toner near-end or end Replace the black AIO. Waste Toner Bottle: Near Full Waste Toner Bottle: Full Waste toner bottle near-full or full Replace waste toner bottle. M016/M017 SM Appendix...
  • Page 203 Error Messages Color Registration (MUSIC) Error Color registration (MUSIC) failure This error is not displayed even if this error occurs. It is just logged. This error is automatically recovered after the color registration (MUSIC) has been done successfully. SM Appendix M016/M017...

  • Page 204: Fax Error Code

    Coding (MH/MR/MMR) MH: x1xxxx MR: x2xxxx MMR: x3xxxx Digit 3 MODEM mode V27ter nonECM: xx1xxx V29 nonECM: xx2xxx V17 nonECM: xx3xxx V33 nonECM: xx4xxx V34: xx5xxx V27ter ECM: xx9xxx V29 ECM: xxaxxx V17 ECM: xxbxxx V33 ECM xxcxxx M016/M017 SM Appendix...
  • Page 205 Error Messages Digit 2 MODEM speed 2400: xxx1xx 4800: xxx2xx 7200: xxx3xx 9600: xxx4xx 12000: xxx5xx 14400: xxx6xx 16800: xxx7xx 19200: xxx8xx 21600: xxx9xx 24000: xxxaxx 26400: xxxbxx 28800: xxxcxx 31200: xxxdxx 33600: xxxexx SM Appendix M016/M017...

  • Page 206: Error Code Table

    Not logged in activity report General Scanner Error 1xxx11 during TX Memory Full 2xxx14 during RX TX Job Lost 1xxx18 TX Job Error TX Job deleted 1xxx19 Connection Fail xxxx21 Dial Fail xxxx22 Dial failure Redial All xxxx23 Failed M016/M017 SM Appendix...
  • Page 207 T2 Time Out xxxx50 Image Data not 2. Phase-C xxxx51 ready Error Phase-C Time Out xxxx52 Retry Out xxxx60 T2 Time Out xxxx61 3. Phase-D DCN received xxxx62 Error Too many CRP xxxx63 Too many PPR xxxx64 SM Appendix M016/M017...
  • Page 208 Resp Rec Error xxxx69 4. Phase-E Time Out xxxx70 Error modem hang-up xxxx80 V34 abort received xxxx81 5. Other V34 t1 timeout, xxxx82 general Comm control channel error Error V34 t1 timeout, primary channel xxxx83 error M016/M017 3-10 SM Appendix...
  • Page 209 (M355) PAPER FEED UNIT TK 1080 R E V I S I O N H I S T O RY P a ge D a t e A d de d /U pd at e d /N ew None...
  • Page 211 (M355) Paper Feed Unit TK 1080 TABLE OF CONTENTS REPLACEMENT AND ADJUSTMENT .........1-1     EXTERNAL COVERS AND PAPER FEED UNIT........1-1     1.1.1 REAR COVER .................. 1-1     1.1.2 RIGHT COVER ................. 1-2     1.1.3 PAPER FEED UNIT ................1-2  ...
  • Page 213 Read This First Safety and Symbols Replacement Procedure Safety Turn off the main power switch and unplug the machine before beginning any of the replacement procedures in this manual. Symbols Used in this Manual This manual uses the following symbols. : See or Refer to : Screws : Connector...

  • Page 215: Replacement And Adjustment

    REPLACEMENT AND ADJUSTMENT...

  • Page 217: External Covers And Paper Feed Unit

    External Covers and Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT 1.1 EXTERNAL COVERS AND PAPER FEED UNIT Turn off the main power switch and unplug the machine before attempting any procedure in this section. 1.1.1 REAR COVER Remove the paper tray unit from the main unit. Pull out the paper tray.

  • Page 218: Right Cover

    1.1.2 RIGHT COVER Rear cover ( 1-1) Right cover [A] ( x2). 1.1.3 PAPER FEED UNIT Right cover ( p.1-2) Paper feed motor bracket ( p.1-8) Paper feed roller shaft gear [A] (C-ring x1) M355...
  • Page 219 External Covers and Paper Feed Unit Release paper feed roller shaft [A] (C-ring x1, bushing x1). Paper feed unit [A] ( M355...

  • Page 220: Paper Feed Roller

    1.2 PAPER FEED ROLLER 1.2.1 PAPER FEED ROLLER Remove the paper feed roller Right cover ( p.1-2). Remove a C-ring [A] and a bushing [B]. Release the paper feed roller shaft [A]. M355...

  • Page 221: Paper Feed Roller

    Paper Feed Roller Release the hook [A] and then move the paper feed roller [B] to the right. Reinstall the paper feed roller Attach the paper feed roller to the paper feed roller shaft. Reinstall the paper feed roller shaft correctly. As shown in the above pictures, the paper feed roller shaft must be installed behind the feeler [A].

  • Page 222: Friction Pad

    1.3 FRICTION PAD 1.3.1 FRICTION PAD Pull out the paper tray. Turn the paper feed unit over, and release two hooks [A]. Turn the unit over again, and remove the friction pad [B]. M355...

  • Page 223: Paper Feed Motor And Gears

    Paper Feed Motor and Gears 1.4 PAPER FEED MOTOR AND GEARS 1.4.1 PAPER FEED MOTOR Right cover ( p.1-2) Paper feed motor [A] ( M355...

  • Page 224: Paper Feed Gears

    1.4.2 PAPER FEED GEARS Right cover ( p.1-2) Paper feed motor bracket [A] ( Paper feed gears [A] (each C-ring x1) M355...

  • Page 225: Paper Tray Board

    Paper Tray Board 1.5 PAPER TRAY BOARD 1.5.1 PAPER TRAY BOARD Right cover ( p.1-2) Paper Tray Board ( x2, locking support x2, x 4) M355...

  • Page 226: Paper Tray Unit Set Switch

    1.6 PAPER TRAY UNIT SET SWITCH 1.6.1 PAPER TRAY UNIT SET SWITCH Paper feed unit ( p.1-2) Feeler [A] Paper tray unit set switch [A] (hook x2) M355 1-10...

  • Page 227: Sensors

    Sensors 1.7 SENSORS 1.7.1 PAPER FEED SENSOR Right cover ( p.1-2) Release the actuator [A] from the slot of the paper feed sensor [B] Paper feed sensor [B] (all hooks, 1.7.2 PAPER END SENSOR Right cover ( p.1-2) Release the actuator [A] from the slot of the paper exit sensor [B] Paper end sensor [B] (all hooks, 1-11 M355...

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