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Procedure (product code MFY)
NOTE: Before evaluating the fault indicated by the Diagnostic LEDs, allow 70-180 seconds to
pass for the Diagnostic LEDs to come to a steady state condition after the IDFE has been
switched-on.
NOTE: If more than one fault is detected the first error encountered is the one displayed.
NOTE: If a hard fault is detected during power up, the software boot sequence test stops. If a
soft fault is detected, the Software boot process will continue.
Switch on the power. Observe the IDFE Diagnostic LEDs
self -test. Compare the observations with the Fault Indication descriptions in
Table
5. Refer to
Table 6
for a description of the function of each LED.
Fault Indication
Within 10 seconds of Power-On if any of the LEDs on the
IDFE are de-energized or if the Green Power LED is de-
energized.
Red Failure LED is energized continuously.
Amber Heartbeat LED is energized continuously or de-
energized continuously
Amber Heartbeat LED is energizes for 0.5 seconds and
de-energizes for 0.5 seconds.
Red Failure LED energizes for 0.25 seconds and de-
energizes for 2.0 seconds in a continuously repeated
pattern.
Red Failure LED energizes twice in 0.25 second inter-
vals, then de-energizes for 2 seconds. This pattern is
continuously repeated.
Red Failure LED energizes three times in 0.25 second
intervals, then de-energizes for 2 seconds. This pattern
is continuously repeated.
Red Failure LED energizes four times in 0.25 second
intervals, then de-energizes for 2 seconds. This pattern
is continuously repeated.
Fault Indication
Amber 10-100 LED is de-energized.
Green Activity LED energized continuously with a
solid non-blinking light.
N/A, fault declared through web client, XCMI set-
tings and the configuration report
Reissue
DocuColor 12/DCCS50
(Figure
2) as the system performs
Table 4
Table 4 Power-on Self Tests (MFY)
Fault
Go to RAP:
DC Power Fault
19-001 DC Power Fault RAP
Booting or Hardware Fail-
19-002 BIOS/Self-Test Fault RAP
ure
Software Load Halted
19-003 Hard Disk Fault RAP
Software Running
DDI IOT Failed Internal
19-004 Printer DDI Communication
Loop back Test
Fault 1 RAP
DDI IOT Failure, End to
19-005 Printer DDI Communication
End (Cable, IOT or IDFE
Fault 2 RAP
Failure)
DDI IOT Failed Internal
19-006 Scanner DDI Communication
Loop back Test
Fault 1 RAP
DDI IOT Failure, End to
19-007 Scanner DDI Communication
End (Cable, IOT or IDFE
Fault 2 RAP
Failure)
Table 5 Network/Connectivity Hardware Tests (MFY)
Fault
Go to RAP:
Network Connection Fault
19-012 Network Connection Fault RAP
Network Connection Fault
19-013 Network Connection Fault RAP
Ethernet Speed Detection
19-014 Ethernet Speed Detection Fault
Fault
RAP
The normal "Boot-Sequence" LED indications (MFY only) are:
•
From power on, to approximately 1 to 1.5 minutes, the ERR, HB, and PWR LEDs are on
steady and the ACT LED is flashing.
•
After approximately 1.5 minutes, the ACT LED goes out.
•
Approximately 1 minute and 45 seconds after power on the LINK LED will light.
•
After approximately 2 minutes, the HB LED will flash.
•
Finally, (if enabled) after approximately 4 minutes, a configuration sheet is printed.
and
Type of Fault Comments
Hard
Hard
Hard
Hard
Soft
Hard
Soft
Type of Fault
Soft
Soft
Soft
1/05
2-229
IDFE does not log or display fault.
IDFE does not log or display fault.
IDFE does not log or display fault.
Normal operation when software is running.
IDFE does not log or display fault, web UI remains
active
IDFE does not log or display fault, web UI remains
active
Printer and web UI remain active
Printer and web UI remain active
Comments
IDFE does not log or display fault.
IDFE does not log or display fault.
NOTE: On busy networks, the Green Activity LED may
appear to be continuously energized. Ensure that the
customer can connect to the network by using Centre-
Ware Internet Services.
Declared through web client, XCMI settings; reported
on the configuration report.
Status Indicator RAPs
OF19-1 IDFE Fault Entry RAP
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Troubleshooting
