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11-116 Mail Box Vertical Sensor / Bin 1 Sensor Off Jam
RAP
The Mail Box Vertical Sensor did not detect the Trail edge of the paper within the specified time
after the Mail Box Vertical Sensor detected the lead edge of the same paper.
NOTE: If this machine has a Finisher/Sorter Accessory, go to Section 8D,
tical Sensor / Bin 1 Sensor Off Jam RAP
to troubleshoot this Fault Code.
Initial Actions
Refer to BSD11.2 and BSD11.5 for the following procedure.
Check for the following:
•
Obstructions in the Mail Box paper path
•
Bent or out of position paper chutes/guides in the Mail Box paper path
•
Ensure that the Mail Box front Door is closed properly, in order to provide proper nip pres-
sure to the Vertical Transport Rolls.
•
Ensure that connectors
P/J551
on the Mail Box Control PWB and P/J818, and
on the Mail Box Vertical Sensor are seated correctly and there are no obvious crimped or
broken wires.
Procedure
The trail edge of the paper is past the Mail Box Vertical Sensor
Y
N
Enter dC330 011-005 Mailbox Drive Motor. Press Start. The Vertical Transport Rolls
are rotating.
Y
N
The Mailbox drive Belt is moving.
Y
N
The Mail Box Drive Motor is rotating
Y
N
+24 VDC is measured between P/J572-1 and P/J572-2 of the Mail
Box Drive Motor
Y
N
Go to
Flag 1
on BSD11.2. Check the wires for an open circuit. If the
wires are good, replace the Mail Box Control PWB
Press Stop. +5 VDC is measured between P/J572-3 and GND.
Y
N
Go to
Flag 3
on BSD 11.2. Check the wire for an open circuit. If the
wire is good, replace the Mail Box Control PWB
Press Start. Less than +1 VDC is measured between P/J572-3 and
GND.
Y
N
Replace the Mail Box Control PWB
Replace the Mail Box Drive Motor
Ensure that the Mail Box Drive Motor Pulley is fastened to the motor shaft.
A
B
C
Reissue
DocuColor 12/DCCS50
11-116 Mailbox Ver-
P/J819
(PL
13.10).
(PL
13.10).
(PL
13.10)
(PL
13.10).
1/05
2-191
A
B
C
•
Check the Drive Belt Tension Roll for proper tension.
•
Check the Drive Belt for Damage
•
Check that the gear pulleys are properly fastened to the drive rolls
•
Check the bin entrance area for obstructions.
•
Ensure that the Mail Box front Door is closed properly, in order to provide proper nip
pressure to the Vertical Transport Rolls.
•
Check the Drive Belt Tension Roll for proper tension.
Check the following parts for wear, glazing, or slipping.
•
Pinch Rollers
(PL
13.9)
•
Pinch Rolls
(PL
13.9)
•
Drive Belt
(PL
13.10)
•
Check the bin entrance area for obstructions.
•
Ensure that the Mail Box front Door is closed properly, in order to provide proper nip pres-
sure to the Vertical Transport Rolls.
•
Check the Mail Box Vertical Sensor for intermittent operation. Replace the Mail Box Verti-
cal Sensor
(PL
13.9) if the problem is not resolved.
11-116 Mail Box Vertical Sensor / Bin 1 Sensor Off
Status Indicator RAPs
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Table of Contents
Troubleshooting
