Organization; Service Call Procedures; About This Documentation - Xerox DocuColor 12/DCCS50 Service Manual

About This Documentation

This Service Manual is part of the multinational documentation system for the DocuColor 12/
DCCS50 Machine. This manual will help in the isolation and repair of faults that may occur in
the machine.
Introduction

Organization

In printed form, this publication is divided into ten sections, which are described below. The
electronic format is also divided into the same ten sections for editing purposes; however,
these sections are rarely apparent to the user. For ease of access, the information contained in
the principles of operation, installation, and training are electronically integrated.
Section 1. Service Call Procedures
This section contains the following:
• Call Flow
• Initial Actions
• Repair Actions
• Detailed Maintenance Activities
• Cleaning Procedures
• Final Actions
• Service Log
Call Flow
Call Flow is a summary of the sequence of the major activities of the service call procedures.
Initial Actions
The purpose of the Initial Actions is to gather information about the service call and the condi-
tion of the machine and to classify the information.
Repair Actions
This is the overall procedure to diagnose and repair problems.
Detailed Maintenance Activities
This section provides the information needed for the High Frequency Service Items (HFSI).
Cleaning Procedures
This section provides the information needed to clean the DocuColor 12/DCCS50.
Final Actions
The Final Actions are intended to ensure that the DocuColor 12/DCCS50 is operating correctly
and is in good condition when it is returned to the customer.
Service Log
A master Service Log sheet is provided to be copied and used by the service representative.
Section 2. Status Indicator Repair Analysis Procedures (RAPs)
This section contains the Repair Analysis Procedures (RAPs) necessary to repair the faults
other than the image quality faults. When using a RAP, always exit the procedure when the fault
is fixed. Do not perform the remaining steps.
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