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dC122 Shutdown History
Purpose
1.
To display the Last 40 Faults (History) without categorization.
2.
To categorize the faults (document jams [DADF], paper jams and failures) and displays
their histories.
NOTE:
1.
A fault detected while in Service Mode is not counted. An Interlock Open detected while
the machine is being stopped is not counted.
2.
If multiple faults occurred in the machine, the primary fault is recorded. (Primary fault: The
first fault occurred.)
3.
To clear data select Complete Closeout in the Service Mode Exit screen (dC188). Exit-
ing from the Service Mode clears all data in the Shut-Down History.
Procedure
Last 40 Faults History
1.
Enter the Service Diagnostics Mode. Refer to
using the
PWS.
2.
Select the Diagnostics Tab.
3.
Select Last 40 Faults History in the Shut-down History screen. Last 40 Faults History is
the default screen.
4.
The information in the lower right corner of the screen (Input, Original, Paper, Tray, Out-
put) reflects the fault highlighted in the Table.
a.
Based on data read from the machine, the system displays the copy count when
each of the last 40 faults occurred.
b.
The system displays the Last 40 Faults that occurred in Customer Mode after the
data was cleared upon completing the last Complete Closeout.
Last 40 Faults Occurrences
1.
Enter the Service Diagnostics Mode. Refer to
the PWS
2.
Select the Diagnostics Tab. dC122 displays as the default screen.
3.
Select Last 40 Fault Occurrences.
a.
Based on data read from the machine, the system displays the number of occur-
rences of the last 40 faults.
b.
The system displays the last 40 faults that occurred in Customer Mode after the data
was cleared upon completing the last operation.
DADF Jams
1.
Enter the Service Diagnostics Mode. Refer to
the
PWS.
2.
Select DADF Jams in the Shutdown History Screen.
a.
Based on data read from the machine, the system displays the DADF Jams.
b.
The system displays the last DADF Jams that occurred in Customer Mode after the
data was cleared upon completing the last operation.
Paper Jams
1.
Enter the Service Diagnostics Mode. Refer to
using the
PWS.
Reissue
DocuColor 12/DCCS50
Entering the Service Diagnostic Mode
Entering the Service Diagnostic Mode using
Entering the Service Diagnostic Mode using
Entering the Service Diagnostic Mode
2.
Select Paper Jams in the Shutdown History screen.
a.
Based on data read from the machine, the system displays the Paper Jam History.
b.
The system displays the last 20 Paper Jam Faults that occurred in Customer Mode
after the data was cleared upon completing the last operation.
Failures
1.
Select Fail on the Shutdown History Screen. The system displays the fault screen.
a.
The system displays the Non-paper faults that are included in the Last 40 Faults His-
tory.
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General Procedures
dC122 Shutdown History
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Troubleshooting
